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October 2023 by Craig Kilburn
Place is a joke buy a 160 dollar battery and doesn't last a year. Mind you the battery has a two year warranty and they refuse to do anything with it. The lady working there is super rude on top of it.
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June 2023 by Bob Kelly
Great customer service, battery warranties, and product availability.
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May 2023 by Alan Kuffner
Associate was very friendly and helpful, and gave good tips on how to care and store my new battery
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April 2023 by Roger Mack
Outstanding courtesy, knowledge and service from this specific location of Batteries & Bulbs in Madison Heights, MI. Ben demonstrated great knowledge of products (batteries for me) and service above and beyond for my needs and those of my company. Please keep it up. This location is visibly the best compared to other locations of B&B - I can say that from my personal experience in the past several years.
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March 2023 by C. Storbin
Pulled up right after 3pm just as the store was closing & he was ready to lock the door for the day & the owner turned the lights back on & restarted the register for my one small purchase.Felt bad didn’t know the store closed at 3pm
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December 2022 by Sharon D.
WONDERFUL place, Ben replaced my watch batteries and he was very efficient and understanding. Not many places like these anymore!
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December 2022 by Bobbi
I went there looking for a specific kind of light bulb and they did not have them so they ordered them for me and said they would be in in a couple of weeks. 3 weeks went by and I called to see if my order was in and at that time, and only at that time was I informed that there was a minimum order that they had to put in for me to get my light bulbs. I don't know how long I would have to wait for others to come in and order that specific light bulb so I'm going today to get a refund and look elsewhere for those light bulbs. Needless to say that was very disappointing, but while I was there the individual who took care of me was very diligent in helping me anyway they could.
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November 2022 by Christine D.
This store is very well stocked; staff is helpful; prices a bit high, but you'll find what you need.
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October 2022 by Pjeter Markaj
We bought 6-6 volt batteries for my rv motorhome and they went bad from 3-22-2022 we are stuck on the road and they said we can’t test or replace until we test them later but road service technician said 3are bad and 3 are week. So pay a little more but never from THEM. I will have my brother who happens to be a attorney handle this. And I will post it all over market place.
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September 2022 by Michelle M.
If you want to pay $10 to have them install a fob battery any idiot with a dime can install - and not tell you there is a $10 fee for the assistance, they're your place. When I asked why it was $14 for $4 worth of batteries, I got a half hearted sorry I should have mentioned it before I did it. I used to go to these places anytime I needed a battery. Never again.UPDATED REVIEW: The owner responded but missed a key point in my review: ASK CUSTOMERS BEFORE DOING SIMPLE DIY JOBS WHEN IT INCREASES THE PRICE
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August 2022 by Shane Johns
Guy changed the battery in my watch... but it wasn't tightened down enough so there's been fog in the dial when I wear it. So I'm taking it back for a little tighter seal
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July 2022 by Jürgen Heimdorf
STAY AWAY! The owner (Naseer) is unbelievably rude and doesn't sell good products, honor returns or warrantees, and basically pushes customers out of the store if you disagree with him. I purchased a new lawn mower battery from the store and got home and it was dead. I brought it back to the store the next day and he said the equipment couldn't read the battery voltage because it was so low. I told him that I brought it home and hooked it up and tried to start my machine and nothing worked, and it was so low, it is because he gave it to me that way. He called me a liar! I'm in my 60s and never seen this type of business man. I told him to just replace it and I'll leave and he said no because the battery is damaged. I told him I didn't damage it, it hasn't even been used once and never started even one machine. Then he told me to call the manufacturer of the battery if and see if they will warranty it. I am reporting him to the BBB for bad ownership and also to BatteriesPlus Bulbs corporate for selling bad product and advertising warrantees and does not honor it! STAY AWAY!
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February 2022 by Roseclan24
Located in the corner of W. 13 Mile Rd and John R, right across the street from the CVS, this place is a nice little store that carries batteries from cars and cell phones and more. I came into the store looking for a battery to an old 2016 cell phone. They had that battery in stock, popped open the case, put the battery in the phone to make sure it powered on and we were all set. Price point was very fair for a 5 year old battery for a phone that stopped being sold 4 years ago.I also asked about Optima car batteries and the kind took the time to explain the different types of options batteries price points and delivery options without trying to push the sale. I would recommend this place to anyone looking for those hard to find batteries and bulbs.
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February 2022 by Tomandjerry7861
You'll get what you need there but their prices are outrageous. If you don't mind waiting then you're better off buying batteries elsewhere. Their return policy is decent though.
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February 2022 by Matt Kennedy
This place is great. Any battery you need, if they don't have it in store, they'll order it. Love it.
