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November 2023 by Matt Zettle
Dan is the man! Called 5 different stores trying to get a screw in my tire plugged, Dan was the only one able to do it while I waited. He even put me on the waiting list right after I called while I drove across town! The car was ready much faster than expected, (thanks to Drew, who was the tech) and I couldn't be happier with the service.
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November 2023 by Becky Hoogerhyde
Great communication and honesty. Didn't matter if they were speaking to me or my husband, we both got the same story and I really appreciated that. Also, quick service!
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October 2023 by RLynn
I was at Belle Tire @ 401 West 14 Mile Rd in Madison Heights, MI and they took really good care of Me today. I arrived at 8:25am and was told it would be some time in the afternoon before they could service Me. However, I was serviced and done at 9:42am. OMG; I Thank them so much for Prompt Service. Special Thanks to Paul J, Drew B and Yousif A; you Guys are Awesome!
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October 2023 by Darryl Mcmiler
Had taken my vehicle here due to a previous location disappointment for tire repair of their tire purchase,2 times of dropping off my car early at opening on Saturday. Within 2 days of each completed i repair still had the same problem,even the manager said good help is hard to find. Sorry to say take your chance.
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September 2023 by Nazira Hadous
I never really leave customer service reviews but this case was definitely a time where I had to. I was leaving work and ended up with a flat tire in Madison Heights, an area I am not familiar with. I went to a few tire shops prior to coming to Belle Tire and they really were not much help but store 10 exceeded my expectations by a million. Paul and Dan went above and beyond and completely turned my day around. They showed impeccable customer service. I needed a new tire and they didn’t have the one I needed for my car in stock. My tire was not reparable nor did I have a spare with me. After they saw me struggling trying to find a resolution, Paul was able to find a location that did have my exact tire! Instead of sending me to that location, Dan drove to that location and picked up the tire for me! He told me I would ruin my rim if I was to drive more and it really showed me how thoughtful and caring he was. I work in customer service myself, and it really reminded me the value of how you can turn someone’s day around just by being nice and kind. When Dan came back, Rowe quickly and efficiently fixed my tire and I was on my way home. I will never forget this experience. Store 10 you rock!! Thank you for everything. I will definitely be sharing my Belle Tire experience with all my friends and family and will recommend to anyone who needs any assistance with their tires. Paul and Dan thank you again. I can’t say it enough.
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September 2023 by Jamaal Grantham
I found I had a slow leak, so I went to a local competitor and was told I had a screw in my tire and it couldn't be repaired. However, I remembered I had insurance on my tires so I had to look further into the matter of filing a claim. After I was informed about the process I went back to the same shop and found they were very inattentive, so I left and drove to local Belle Tire. They immediately addressed my issues and I wasn't sure if I needed a new tire or it could be repaired? Luckily my tire was able to be repaired and didn't cost me a dime! I want to give a giant thank you to Belle Tire for doing such a great job! I will definitely be returning when necessary and I would recommend this location to everyone.
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August 2023 by Zumman Chy
I took my Honda accord 2014Paul took care of me, he has great customer service. Thank you Paul appreciate for your help
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August 2023 by Scout Labrador
We have been getting service done at this location for many yrs. They are always helpful, provide good work and very reasonable prices.So my battery died over the weekend. I called around to some of the auto parts stores and the prices were a little high and because of where the battery is located would not change it out.This morning I called Belle Tire Madison Heights and Dan could not have been more helpful. He said to bring it on down. They had the battery I wanted and could get me right in. So I did just that, and they had me in and out of there before I could finish my coffee. Plus this battery with installation and disposal of old battery was cheaper than the places I called on the weekend. Still very helpful folks here. Shout out to Dan!! This is why we keep coming back.
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August 2023 by Late2chat
My family and I have given our busineess for years and always been completely satisfied. Never try to sell you something you don't need and actually care.The Store Manager Steve Sullivan is also very helpful and professional.Would 100% recommend the the Belle Tire location at 401 W. 14 Mile Rd., Madison Heights, MI 48071.
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July 2023 by Tracey D.
My family and I have given our busineess for years and always been completely satisfied. Never try to sell you something you don't need and actually care. The Store Manager Steve Sullivan is also very helpful and professional. Would 100% recommend the the Belle Tire location at 401 W. 14 Mile Rd., Madison Heights, MI 48071.
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July 2023 by Patrick Slicker
I am beyond impressed with the level of customer service I experienced at this location. I called in to inquire about one used tire on Thursday evening right around closing time. Then left with four new tires the following day at noon. Kim was the technician who helped me and she was unbelievable. As stated above, I only intended to replace one tire, but she informed me of all my options, including 0% financing, which I would have never thought about. This wasn’t just a sales tactic on her part. She knew I was in need of all new tires and helped me get them quickly and without dropping a dime outa the gate. Its obvious that Kim genuinely cares about getting people the best auto service they need. She even helped me execute all the painful rebate processes. Aside from the amazing customer service, the tires are great, the crew threw in a free alignment, and this was all done before noon on Friday. If you’re in the North Metro area of Detroit and in need of tires, this is the place without question.
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June 2023 by M Kendzier
Steve and the team at Madison Hts Belle Tire are top in their game. Opening the door a few minutes before open (both days I was there), professional yet kind and patient with the customer interactions I overheard. Steve took the time to build a customer relationship with me about my current tire wear and also educated me on why my breaks squeak when I back up. Repairing my flat for only $20 (!) and excellent customer service (a lost art), of course my next set of tires will be from here. Savvy business model with getting people in for flats, but people buy from people and I hope the company keeps doing whatever it’s doing to take care of what appears to be a great hardworking team. Thanks Steve!!
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June 2023 by David Sayah
I consistently fill my tire pressure at this Belle tire location. There isn’t usually any line and if there is a wait, it’s usually one or two people ahead of you. If anything is ever wrong with the tire pressure machine, the workers are always able to assist. It’s a very quick and easy stop!
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June 2023 by Brittany Mathews
This place is pretty awful. Took 10 minutes for someone to even come out and speak which he barely did. Told us it would be 3 hours, so we spent money on uber to go home for them to call in 15 minutes... Get back guy dumps the keys and says nothing. Never again.
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June 2023 by Jb Squires
Power went out while my vehicle was on hoist, Steve handled it like a pro! Very thankful for this exact store location, they make sure the work is done right!
