November 2021 by Cardel Quaiatto
This place has gone downhill fast. I don’t know if management has changed but it is not the same. I used to come here several times a week for lunch and it was a well run restaurant. Now I only come once in a while and every time I come I am disappointed. The staff walk around and complain with each other out in front of customers. It takes forever to get your order, they have been out of Pepsi for over a week. I used to work in a restaurant and this type of behavior and ignorance was unacceptable. Maybe things are different now, maybe nobody cares or remembers good service but I do and I want it back.
November 2021 by Jo Anne Bigler
They are the nicest people! We were to have a Silver Lake Animal Rescue League meeting that fell thru and they were so gracious!
November 2021 by MsV 2u (City Girl)
I brought my sister, and her husband to Big Boy. My brother in-law wanted to visit this Michigan institution. This is their review.I finally got to return to a Big Boy, after many years away from Michigan. Many of the old favorites were still on the menu and delicious as usual. Our server Lora was excellent. She anticipated every need and I don't think we had to ask for 1 thing. Everyone was really nice. Thanks to the crew for an enjoyable return.
November 2021 by Michael Brumley
They are trying out the breakfast bar after COVID-19 shut down. I don’t recommend it. Everything was cold and not big selection. Way overpriced at 13.99…..Our server was very good food was not her fault.
November 2021 by Cindy Lohr
Food was great, especially the fish and chips. The service was great, it was busy because of a school event but they kept up. I loved how the waitresses worked as a team and helped each other, no one was left waiting long. Even the manager made it to our table to see how we were enjoying our meal.
September 2021 by Mike Timny
I'm not sure if it's covid related, but this Big Boy is in trouble. I knew something was up when every other restaurant in the area had a one hr wait and they sat us immediately. The shrunken menu was disappointing, but the prices were ridiculous! Definitely not the Boy I remember.
September 2021 by Beauty In You
Times are hard here in Michigan with the shortage of people willing to work. When I came to Big boys I was so satisfied by the workers great attitudes and great service. I know they were short staffed but the service was top tier. The manger I think his name was Eddie was so kind . Our food was hot and fresh and delicious. I appreciate you all that showed up to work and kept this Michigan owned restaurant still in business thank you. My family and I will be returning.
September 2021 by Cathy Morris
I ordered a slim jim fries and cottage cheese . I guess they don't have cottage cheese anymore ,so I tried coleslaw and it was not good at all. When my order came the fries were awful , some were burnt and some were not cooked well. They were terrible. The slim Jim was good. The waiter not so good. I won't be going back to the big boy in Madison heights.
September 2021 by Ken C.
madison hts john r. location 1 st time 20 min wait no service . 2 nd time 10 min wait no service . they do not want carry out orders i guess . this big boy is a little boy spend your money elsewhere . give bob evans a try. ken c.
September 2021 by James L.
This used to be my favorite Big Boy. However, my last three carry outs were awful. I ordered mashed potatoes and gravy and they looked old, like they had been sitting out for several hours, disgusting. Today, a slim Jim and Fries. They changed the ham, it was several layers stacked, not one traditional piece of ham browned and pressed with Swiss in the bun. First two were quality of food, today was taste. Not what I was expecting and very disappointing. 3 strikes your out! Never coming back, sadly.
August 2021 by Mark Schneider
Great food, great service, but someone needs to give the bus boy a belt. His pants are falling down and his underwear is showing. Nobody wants to see that.
August 2021 by Mr A
worker so slow. you need more helpers & good employee, they don’t care about food delivery driver!!!
August 2021 by juan gonzalez
Management needs to clean that place up. Dirty, stucky, greasy floors. The partitions were filthy... fingerprints, smudges were on the glass... menu's were dirty, sticky and with stains. My wife and I was totally ignored... glasses weren't filled our waitress didn't ask us how we were not one time. We were totally disappointed. My wife and I should've walked out when we discovered that they no longer had there salad bar. ?
August 2021 by Gail Cantu
Food was less than warm, the onion rings batter was the worst l have ever had n the big boy seemed bigger but there was a difference in taste. I will only go back for the hot fudge cake
July 2021 by Robert Feen
Short of wait staff. But our waiter was amazing. Slim Jim was decent but the fries were barely warm and very soggy. Menu prices range from moderate to expensive. Coffee is still wonderful though.