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December 2023 by Mary Saunders
Everyone l've met is very friendly and professional.All my experiences have been Great!!!!
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December 2023 by Brian Mallon
Always a great place to bank. Highly recommend.
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August 2023 by Ray Wright
It has been my banking place for my family for decades. They definitely treat their customers with respect and care. They are genuinely good people that what to help. I like that they remember you and recommend products to help your financial situation.
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August 2023 by Janet Carwan
I've been with DFCU at least 30 years & have never been disappointed. Always good service. I just wish I could finance my lease cars with them.
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July 2023 by mike malczewski (Shukero)
Went through the ATM drive thru to pull money out since they are part of the same ATM network as my credit union. (As of 7/3/23) Their ATM HAD A CARD SKIMMER. My debit card (which I only ever use to withdrawal money via ATMs) started to have suspicious purchases on it. Do not use the ATM here; and don't bother trying to contact them via phone. I had a 40 minute waitlist which I was put in via their "callback" feature and once the callback came in, I was again placed in a "hold queue" for another 10 minutes before I gave up. Terrible, so I guess I'll notify them via the reviews section. Maybe they'll get it faster.
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July 2023 by Angela Rankin-Yohannes
I typically have a great experience. I have been a member for many years. The service is always courteous and professional.
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April 2023 by Eric Conkright
My favorite of all the branches. Love Maudia.
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March 2023 by Cynthia Burns
The young man at the drive thru window at the Birmingham, MI branch was very personable, nice and knowledgeable about the products you offer
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September 2022 by Jac Ewasyshyn
Sold my car to someone who banks here. We arrived at 4:45 pm to get a cashiers check which i understand is the end of the day for them, but people work so we were hustling to get there by then! The bank employees were clearly annoyed as could be and all moved very slow. The bank teller was also not paying good attention and misspelled stuff on the check so it took even longer because they had to do it over.
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September 2022 by Trisha S.
Do not do business with this branch! All the tellers are very nice and helpful. However, the manager Frank C was on a power trip and despite my having the funds in my account I was assessed a $32 insufficient funds fee. I explained that I had also just deposited $300 cash into my account, but he refused to do a curtesy reversal. I see lots of other credit unions here on Yelp with much better reviews than this branch of DFCU and so because of this rude branch manager I will be closing both my personal and business accounts.
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February 2022 by Telicia Booker
Very polite and helpful with fast service every time I go. Even, when I'm in the mist of the 1st & 3rd of month when the others I went to were packed and it took a while.
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November 2021 by Allison Mentzer
Worst credit union ever. Their special employees really need some sensitivity training while people are suffering from the pandemic but over here it is ALWAYS the customers fault - your account gets compromised and not only do they NOT inform you - they also withhold information... When someone asks you for help or what they need to do to bring their account back up maybe and this is just an idea but MAYBE tell them. Help them understand what they need to do instead of throwing them back under the bus. I understand you guys make your money off of others misfortunes but this is ridiculous. Your staff is so disrespectful and nonchalant that it's disgusting. We will be getting our account closed ASAP. If you love your family and friends don't let them get roped into this nuthouse, they'll be taken advantage of next. Guaranteed! I've been going here for 10+ years and they've changed for the worst. They're more interested in making money off you rather than securing your funds during a pandemic or even in general.
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November 2021 by Bryan Sauve
Website says open until 6:00pm on Fridays. They changed their hours by taping a piece of paper to the door. ??
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September 2020 by Marlene Cowell
Its a bank .Used Atm.
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March 2020 by George Lynn
Great place to do business very friendly staff extremely professional, I was able to purchase and pay off one vehicle through them, now on my second vehicle to be paid off, thinking of getting a third loan, they’re awesome thank you ? .
