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November 2023 by Mark Hicks
You can always find Hard to get cigars + prices are very reasonable + easy parking. Great clean lounge. I love it.
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October 2023 by Ed Ellis
Quite frankly… I could write an essay about my experience but I’ll keep it short and sweet!I’ve been shopping at this location for a few years now on and off. My experience at surrounding vape shops and the like hasn’t even come close. Why?- Staff treat customers as “long lived friends” and transcend being simply transactional.- Prices across the board are less than the local surrounding competition.- RJ, Ron & Kayla are all incredibly welcoming, friendly and knowledgeable on the majority of what’s sold at their location and know most of the product lines incredibly well.- Location incredibly well stocked and up-kept.All of these points are genuine and come from a random customer that just happened to stumble upon this location / chain in general after just coming back from the West Coast for over a decade. It’s often very difficult to find a vape shop that you can dependably, frequent and not run into things chronically being out of stock due to an ever-changing industry. This Wild Bills delivers on all fronts. I can say, without a shadow of a doubt, that the majority of what has brought me back can easily be attributed to the three staff members. I mentioned above in this review. I have visited a few other locations since being in Michigan. Why all the inventory is the same for the most part, you can’t replace an organically functional human customer service experience.Thank you ? for being awesome!!Addendum:It’s typical that these overly glowing reviews are simply derived from the business themselves, but I am happy to demonstrate the authenticity of this one however one finds sufficient, if necessary!
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September 2023 by Jack Black
Employees do a great job, always top notch customer service
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September 2023 by Corbin Reynolds
RJ is AWESOME!! Had a situation and he responded with empathy and care!! Can't thank him enough for his immediate concern and response!
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September 2023 by Mark Lense
Went in there to get cigarettes, and a case of vaps for my wife when I grabbed 2 half boxes of the vaps and the employee grab them out of my had and was very rude stating that he had a box in the back for one thing when a customer has something in there hand don't take it from them with a aditude I won't bring my 300 a week back to that store !!!!! We'll I emailed you and no response so that was my last time at a wild bills !!!!!!
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August 2023 by Pablo Ruiz
Best location in MI, amazing selection including rare stuff. RJ, Ron, Kayla are great hosts and aways make me feel right at home!
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August 2023 by Alejandro Monterd
Great selection, some hard to find in any other site. The staff was very helpful. Prices are good.
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August 2023 by Amos Ray
They have helped me picked out great items for my herbs rather it’s glass or wraps.
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July 2023 by Kelly Welsch
These guys are the best!!!! Very helpful and always sharing new products with us.. RJ, Ron, Kayla will treat you like family here!
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July 2023 by Keith Pilkey
Best cigar humidor and selection around town!! RJ,Ron,and Kayla will take care of you with the mad knowledge of the business!!
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May 2023 by Elizabeth Moreno
Cool shop. We were greeted and assisted right away. Amazing selection, great service.
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May 2023 by Ronald Ward
The guys that run this store are true professionals. They are extremely knowledgeable on all their products and really friendly
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January 2023 by David Billings
I travel all around the state of Michigan and deal with multiple wild bills. I'm sure all wild Bill's policies are no returns on glass. Yet the employees here lie to get their sales and then shake their head when you walk in the door for the return.They wouldn't even budge on in-store credit. This store works off the mentality of ( say whatever you can now to get the sale & let the receipt talk) I can't imagine the amount of small claims court cases you have.There is a reason why big cigar manufacturers & distributer will not work with wild bills.
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January 2023 by skylar shafer
Customer service is great! Fair policies and the staff is very generous.
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October 2022 by Liza Rachele
Great selection. Always nice employees. Fair prices.