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February 2024 by Lennon Watson
Staff was very helpful and friendly. Above and beyond compared to other places. Will happily return
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December 2023 by Kaleb Stimmel
Huge shout-out to Tonya G!
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October 2023 by chris bartlett
Great service
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October 2023 by Eric Ingraham (EricnLynne)
Had parts others don't have.
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August 2023 by Nancy A McArthur
Giving 2 stars for the man staff who understands SERVICE otherwise it would have been zero for the woman staff who was the first to be encountered. She didn’t appear to want to assist and then said, “I don’t get paid enough to babysit” and then finally made her way to the customer. She was not helpful- taking her attitude of what might have been a staff issue out on the potential customer. On the heels of her behavior a man came out and asked how he could assist. Unfortunately, the damage was done and no purchase was made. There are other stores for this type of supply to go to.
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June 2023 by Cathy Adcock
Great Service. Junior was so helpful and fantastic. Recommend for parent with children at CMU!!!!!
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May 2023 by Jack Teegardin
Chris and JR helped me out big time. I needed a pitman arm nut and washer for a 1998 dodge 2500 steering gearbox. Chris and me looked through several different boxes and parts looking for a nut and washer that will work. Comparing threads of each part. Great people. I thank everyone involved. The shear attention to helping someone out is unmatched. Thank you.
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April 2023 by Carson VanNoy
I have never received worse customer service. I came in looking for a new car battery and for them to install the new battery which is a free service that they offer. I would have been done faster if I went out and bought the tools myself and looked up how to do it on YouTube. When I got into the store, Steve was helping me out, but he took every single phone call while he was in the middle of helping me. I ended up waiting 15 minutes at the counter just to be checked out. Then he forgot to scan my coupon code and told me later that I should have gotten a student discount and could have saved 20 dollars. After I paid, Steve told me to wait in my car for him to help me. I ended up waiting over 30 minutes in my car for him to help me replace my battery. I went inside twice to see if they forgot about me, and I was shocked to see that he was helping other customers that just got there while I was waiting for an hour in total for service. He talked down to me when I asked him if he could do my battery because I’ve been waiting a long time, and it wasn’t until his coworker told him to go help me that he actually did. Probably 15 people who came into the store after me got service before I did. It felt like my lack of service was due to the fact that I am a young woman. I will not be returning to this store ever again because clearly my business is not that important to this store anyway.
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March 2023 by Fred Mock
I needed antifreeze 50/50 diluted would work. $15 for a gallon, Walmart 7.99 Menards around $8. There is not a single thing that these joke stores sell that you can't find cheaper online, I understand the brick and mortar bla bla. $150 in the store or $50 online for the same part.
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January 2023 by Corey M
Took our van here with an oil leak. They diagnosed the issue, priced it for us, and took care of issue all in a single day. The Caravan runs better than it ever did. My only complaint is that nothing is cheap anymore. That's the world we live in.
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December 2022 by Michael Raymond
It's ok one might think if there selling auto parts theru might higher employees that actually no about automobiles
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December 2022 by Ed Miller
Very helpful and even helped to lower cost, saved me about 40 dollars by using 1 piece copper lines instead of the rubber line kit!
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October 2022 by Jon Perry
The guys working this particular day was amazing help with not only doing the job asked but also showing me how to install my own lights for the next time..
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September 2022 by Steve Sheahan
Great store for parts and more! Friendly knowledgeable staff.
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August 2022 by Mark Zilska
Guys behind the counter were very helpful just didn't have what I needed in stock
