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February 2025 by Kim Hughes
We transferred our scripts from Rite Aid to Ehardts in Bryan’s, trying to support local. It’s been a nightmare for us. I was prescribed a medication that was covered 100% by my insurance. I called to verify if it was ready because their text service has never worked, and was told it was ready and there was no charge. Upon arrival there was a balance of almost $30 that was being charged - when questioned they stated that they are loosing money on the said prescription so they are charging the fee to cut the cost. Not sure of legality of this, but it is what it is.
We transferred out of county to another pharmacy.
Just sharing our experience.
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January 2025 by C RW
We normally have a great experience here getting our meds as long as Chris is not working. I have never one single time had a good experience with her whether on the phone or in person. She is incredibly rude and condescending. Everyone else is super nice and helpful. Chris on the other hand, is on a power trip. When meds are sent over for us all the other people have them ready with in an hour. Chris’ famous line is “you need to wait until late this afternoon before I’ll even start getting it ready.” My meds come in a box that don’t even need counted, slapping my name on it and calling it good seems to be a huge inconvenience for her. How many complaints need to be made before this woman changes her attitude? I will say she is the only rude person at this location, everyone else is FANTASTIC, kind, and fast!
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December 2024 by walt birchmeier
My insurance wouldn't cover one of the meds I was prescribed so I tried to use Goodrx and they refused to take it so I would have still had to pay 200 out of pocket. Every other pharmacy in the state accepts Goodrx so why they don't is beyond me but they just lost a customer and I never would have had my scripts sent there if I would have known. I thought pharmacist were supposed to help people, not screw them when their insurance already has..smh
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October 2024 by Kayela E
Would give zero if possible. Called to renew a script. Spoke to Chris. Was concerned that I may have issues with my insurance because there was a problem the time before where I had to pay cash. When trying to remedy this she was absolutely rude and spoke to me like trash over ear drops no less. I was eventually transferred to someone else and the issue was fixed for pickup. Although I appreciate that the problem was eventually resolved I do not appreciate the way I was treated initially by Chris. This was completely uncalled for and not deserved. Will be going elsewhere moving forward for my families medical needs.
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August 2024 by Pamela Hayes
Doors are always locked! Closed for lunch which I understand, but at 11:00 am on a Saturday when they say they are open? Ridiculous. Going to dollar store now. Find a pharmacy in Lexington. These ppl don’t want to work.
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February 2024 by Mindee Hamman
I have been a customer of ehardts pharmacy for years and they have been wonderful! Until today i had a med to be picked up and was told 2 days early was policy which is fine. I received txt yesterday saying i was due for refill so i called and spoke with bob which he is amazing and has always been and apparently he can add unlike the pharmacist i dealt with today … tim he told me today would be too soon but i was trying to explain received txt yesterday and also there was 31 days last monrh so today would be day 28. He was very rude and kept yelling at me saying he wasn’t going to argue with me and would not let me explain. I did not want to explain to get him to let me pick meds up today but to just make him realize i was not trying to pull something to get meds sooner than i was supposed to! Even if he figured out HIS mistake and decided to let me pick up I ABSOLUTELY WOULD NOT PICK THEM UP TODAY AFTER HE MADE ME FEEL!!! To show him I didn’t run out early i would not get them today even if allowed now! I just wanted him to see today was 2 days sooner and i am not trying to get sooner than supposed to! Again being there for years i was never ever ever treated like this!! So they need to have a talk with tim the pharmacist and learn how to treat people with respect!!!! If it wasn’t for all the other amazing staff i would definitely take my business elsewhere but i will never ever deal with tim ever again!!! Thank you to the other staff at ehardts in deerfield for always treating me like a human being and for all that you do!! Shame on you tim!!!
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February 2023 by Em Porchez
10/10 switched from meijer pharmacy and had them for years. Ehardts is super friendly and always great if there is even a problem!
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January 2022 by Mark Campbell
Charging twice for Covid test kits. 48.00 compared to everybody elses 24.00
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August 2021 by Brandie C
I love this pharmacy it is so country convenient fast and friendly staff!!
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December 2019 by DONALD LAMB
The worst, 3 times in there just to get a refill, a good example of how no to run a business.
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October 2019 by Toby Fader
I was going out of town for a class and needed a prescription filled after two and a half hours they still said it was going to be 20 more minutes I was unable to get my prescription. Last time I had a prescription sent there I went there about 30 minutes after it was called in and they said the same thing 20 minutes so apparently they don't even start working on it until you actually show up. Update my wife left work early to try and get my Rx and was gonna get there about 5mins after they close. I called and asked them if there was anyway they could wait 5 extra mins they said no. So I ask why if it typically takes 3 hours to get a Rx filled there and they said it's not there fault some times it takes 5 mins sometimes 5 hours. Never had to wait hours to fill my Rx anywhere else.
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September 2018 by Bob Conner
They will go out of their way to make sure you get your meds call if there is any problem and let you know . You can call and talk to a real person even !
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September 2018 by Christopher Major
Hometown goodness here. Staff is super friendly.
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March 2018 by Garland Grazier
Very friendly
