July 2021 by D C
Great customer service and super helpful when dealing with swap outs. ??
June 2021 by James Treadway
I needed to return my car and get something a little bigger I made an appointment I could not make it they told me that's all right we'll be here when you get here good service is so good to know that you will be treated Professional Services.
April 2021 by Stacy P.
I was forced to get a rental car during car repairs and I have nothing but great things to say about this location and specifically Calvin. He has gone above and beyond to assist me and has solve a multitude of problems. Calvin is a great communicator and clearly a people person. I won't hesitate to use this location again. Thanks!
April 2021 by Sumedh Shinde
This Enterprise location has provided me with the best hassle-free experience of renting a car in entire MI. James and John were extremely professional as well as supportive when my insurance company contacted them post my personal car accident. They made sure I got a 4 Wheel Drive in a good condition during the heavy snow that too in my insurance company's alloted budget.Kudos to you guys! Keep up the good work!
January 2021 by Reem Masoud
James the manager was excellent, impeccable customer service! Great cars in perfect condition. A smooth experience from pick-up to drop-off
December 2020 by Terri Savage
Great experience thanks to James Dodge at the Northville, Michigan location. I got scammed by a rental car booking company and Enterprise came to the rescue. Even got a free upgrade . Learned my lesson to go with a dependable car rental company-ENTERPRISE RENT A CAR. Service was fast and efficient. Thanks James.
December 2020 by MJ AN
Very nice and friendly staff at Northville Road location.
February 2020 by Ella Allen
They have great tools ?
January 2020 by Margret Rubbo
Outstanding customer service and convenient.
January 2020 by SHELIA TERRELL
This enterprise cars are cheaper to rent I asked them why were the rates different? I was told because each enterprise is Independently ownedThey can set the price at what ever they want.
December 2019 by Tina Simpson
This office is the best, They go above and beyond. Whenever I have a special requests, they always accommodate and do whatever they need to do to get the job done! Clean cars, and prompt with checking you in and out.
November 2019 by Jeremy Davis
Liz was a big help for my trip for my sister wedding! She was able to rearrange my days for picking up the rental because of prior engagements I had to finish. Will be back especially to rent a exotic or luxurious vehicle. Always been a dream of mines to do before even if it's for one day
October 2019 by Kelly Rehfield
I have rented several cars over the years from the Northville location. The customer service I received for my weekend rental was excellent as always. Thanks Liz for your help!
September 2019 by t j
Once you get your rental the experience is good but they are slow and scattered.
August 2019 by Walt
Having worked as a contractor for the big three automakers, I do not buy or rent foreign cars. I believe in american workers and support them 100%. When Enterprise tried to give me some junk Kia or Hundai, I told them I wanted an american car. The only thing they had was a full-size that cost $20 more per day, and they weren't willing to waive that. I have been renting from Enterprise for over 20 years and was disappointed in their service. I will be switching to Avis from now on. And I did bite the bullet and take the full-size american car. It was a great car that I felt safe in.
