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October 2023 by Dustin Weiner
This used to be a great place to stop in the morning. The newer staff ignores you and talks on their phone earpiece while they help you. I guess help is the wrong answer. If you ask them for a lotto, you have to ask three or four times because they're deep in conversation with whoever's on their Personal phone. This is not a one time occurrence every time i have been in there in the last 2 weeks she has been on the phone.
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August 2023 by Michael Spears
Pretty average 7-Eleven. Sometimes friendly, sometimes neutral, but never rude clerks. The Slurpee machine is certified kosher. How cool is that? ATM it’s great for Credit Union members-no fee! Parking can be right at busy times. Pro-tip: park on the right side of the building and then pull through and exit via the alley.
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August 2023 by Heather C
7-Eleven gets a lot of competition from other party stores in the area, especially just up the road on 11 Mile or 12 Mile in Berkley. Heck, the 7-Eleven barely a mile away tends to be much more consistent in products and service. I'm not really impressed. This branch sometimes manages to get the job, and more often than not, I'm walking out empty-handed or forced to make a substitution because something wasn't in stock. It's just not really worth the headache of fighting traffic or parking to go in, because I'm not running out any time soon.The parking lot is tight and often very crowded in the morning. Access via southbound Coolidge is the way to go if you can swing it, since turning left on northbound Coolidge is often a nightmare. Do *not* park in Pink Garlic's lot, especially during the day.Staff are usually pretty checked out but get the job done. They seem fairly stressed out when I've visited. The shop stays clean, mostly organized, but finding some of the stuff I'm after can be really tough.
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July 2023 by Victoria Bonita
They had no small cups. I did not want a medium slurpee but, was forced to pay
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May 2023 by Jennifer Johnson
Please take note of the time I am writing this review. It is 11:25p. The website clearly states they are open until 1a and they are closed. Here is what happened before they closed.I pulled up to the store at 10:45p with my daughter. The person inside looked right at me then went to the rear of the store. Upo trying to open the door, we found it was locked. This never happened before. Another customer came up and shared with us that they have been closing at random times of the day and at night.By the time the employee came back to the front of the store it was 10:58pm. I knocked on the door of which she opened it and I asked why is the door closed, it's not even 11:00 to which she stated with an unpleasant attitude, "I close at 11pm". When asked what is the purpose of the attitude, she slammed the door.Lastly, after the exchange, she puts up a sign saying they close at 11p. Recall I mentioned that I pulled up at 10:45p not knowing the new policy, and the employee looked right at me as I was exiting my vehicle.No, the website states 1a. If they did not have anyone to cover the shift, then it needs to be posted ahead of time, not afterwards. What I am most incensed about is the unprofessionalism of the employee.
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May 2023 by Kathy May
Go to the 7-11 on Lincoln instead. Wasted so much money here. They keep giving me the wrong product (you can’t exchange nicotine products), products with missing cartridges, or saying a product is not there when it’s right in front. The guy working is super rude and lazy. Also clean up your spills.
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April 2023 by Zac Bru
Scammers. Twice I’ve been in here and they’ve had stuff already rung up into my purchase. I bought $7 worth of stuff and they tried to charge me 12. They play d*** when you call them out on it. Be careful here
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January 2023 by High Priestess Nicole
Store is very clean and tidy. Most 7 eleven' s I've frequented, their slurpee and pop areas are a nasty, sticky mess! Not at this location! Kudos to cleanliness and well stocked store! ?
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January 2023 by Scott Neal
Closed when they are supposed to be open. This sign was up for an hour.
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September 2022 by Crystal L.
Very nasty store with poor customer customer service and they definitely don't know how to treat employees
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July 2022 by Valeria Davie
Great spot for specialty beverages self serve area clean and filled with cups lids straws. Donuts always Fresh nice staff each shift!
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June 2022 by Tamara Nichelle1
This is probably one of the worst run stores I have been in. There is always an issue. This time at 6pm couldn't break a large bill for a $30 purchase. Last time they wouldn't cash in a lottery ticket o had just purchased in this store because it was for more than $50. I will take my business elsewhere.
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June 2022 by Shakayla R.
first off the manager there is extremely rude i don't know if it's the accent or what but this lady doesn't know how to talk to her employees at all
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May 2022 by Rachel
Clean and has good slurpees, but the person in front of me was told their card didn't go through when it worked fine on the other cashier's card reader. I paid in cash after that and the cashier followed me out to the parking lot telling me I didn't pay. ?
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May 2022 by Tina H.
I went in today 05-02-2022 around 11 or 12. the cashier not customer friendly. She seem as if i was irritating her. Not patient or welcoming attitude.
