February 2023 by Fred ,
Love the staff here, but the ATM’s never work
March 2022 by Jacqueline Lightfoot
I,ve been coming here for years from there last location on Greenfield and when they moved to this location on Coolidge in Oak Park Mi. All the employees always very nice, polite and helpful and never rude.
October 2021 by Valyncia Morrison
Nice & helpful employees!
August 2021 by Kay Gee
Been waiting over a hr to open a account nobody acknowledged me. I left. horrible customer service. One lady kept going in n out her office she purposely didn't look my way to acknowledge me or didn't ask what I was waiting for. TERRIBLE
January 2021 by Chris Bury
This has to be the worst bank I have ever dealt with in for my business. I would give zero stars if they let me. I run a business that opens at 930 go to a branch at 9 to find out Citizens don't open till 10 am. Second their merchant services has to be the worst for helping out if you have questions and after they sign you up for a credit card machine good luck getting the sales person on the phone to help you out. We had a problem with batching I called and emailed the merchant services and sales person with no one able to help me out and my partner had done the same for a week with no help...... If your a business and thinking of using this bank stay FAR FAR AWAY THEY ARE HORRIBLE.
January 2021 by Deborah Grundy
Rode all this location to discover that the branch is closed. Please update the websitw for the customers...
November 2020 by Ladyc Mcshann
Slow service
June 2020 by Noah Warra
Citizens Bank is a good bank. They have good customer service, their staff is good and professional. I reccomend their checking account and credit cards.
December 2019 by Sasha Love
Lovely people
November 2019 by NAKITA S. MITCHELL
Not understanding why the outside ATM (probably the inside ATM as well)is charging $6.00 fee to get money off a non-Citizens Bank Debit Card and not the $3.50 fee that is supposed to charge me that was read on the ATM Screen.
April 2019 by Semaja Tolin
Awesome I love the ATM it allows you to get your money how you want. 20's 10' 5' all the other ATM does not do that. They need to upgrade their other ATM machines
May 2018 by Cassie T.
This bank is the worst. They are slow, and make mistakes all the time. They gave me an entire roll of Canadian pennies, and then refuse to take them in deposits. I don't have a choice to go to another branch because I'm a business customer, but I'm pushing my company to move to the Bank of America down the street.
December 2017 by RICH TOWN Money 247
GREAT SERVICE LADIES GORGEOUS FANTASTIC PEOPLE SUPER NICE PEOPLE 💯ðŸ‘🎆ðŸ¦
December 2016 by Freedman L.
Nice quite bank, there is never any wait time, the staff is extremely friendly and I love their paperless system, no more filling out deposit slips or withdrawal slips that makes your in and out time so much faster.
May 2016 by Deon Banks
Very nice people!!
