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January 2024 by J Monte
Been having issues with my account constantly getting flagged for fraud, i talked to the bank associate who had limited knowledge, and made it seem like i was doing something wrong. I am done with citizens bank there verification process has been nothing but an inconvenience.
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November 2023 by khaled mozep
Worst customer service I ever experienced at a bank!
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July 2023 by Ernest Vroom
Good customer service
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May 2023 by 64 OGGG
Citizens keep give me the run around every time I need to handle business lady claim I need a appointment like they the doctor or something I will switch banks stop playing with me
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May 2023 by Harmonic Melody
ATM did not dispense cash 5/20/2023
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February 2023 by Fred ,
Love the staff here, but the ATM’s never work
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March 2022 by Jacqueline Lightfoot
I,ve been coming here for years from there last location on Greenfield and when they moved to this location on Coolidge in Oak Park Mi. All the employees always very nice, polite and helpful and never rude.
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October 2021 by Valyncia Morrison
Nice & helpful employees!
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August 2021 by Kay Gee
Been waiting over a hr to open a account nobody acknowledged me. I left. horrible customer service. One lady kept going in n out her office she purposely didn't look my way to acknowledge me or didn't ask what I was waiting for. TERRIBLE
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January 2021 by Chris Bury
This has to be the worst bank I have ever dealt with in for my business. I would give zero stars if they let me. I run a business that opens at 930 go to a branch at 9 to find out Citizens don't open till 10 am. Second their merchant services has to be the worst for helping out if you have questions and after they sign you up for a credit card machine good luck getting the sales person on the phone to help you out. We had a problem with batching I called and emailed the merchant services and sales person with no one able to help me out and my partner had done the same for a week with no help...... If your a business and thinking of using this bank stay FAR FAR AWAY THEY ARE HORRIBLE.
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January 2021 by Deborah Grundy
Rode all this location to discover that the branch is closed. Please update the websitw for the customers...
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November 2020 by Ladyc Mcshann
Slow service
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June 2020 by Noah Warra
Citizens Bank is a good bank. They have good customer service, their staff is good and professional. I reccomend their checking account and credit cards.
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December 2019 by Sasha Love
Lovely people
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November 2019 by NAKITA S. MITCHELL
Not understanding why the outside ATM (probably the inside ATM as well)is charging $6.00 fee to get money off a non-Citizens Bank Debit Card and not the $3.50 fee that is supposed to charge me that was read on the ATM Screen.
