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March 2024 by Lauren French
Went to this Valvoline to get an oil change with my sister. They kept asking her to start the engine while the garage doors were closed. They never opened the doors and asked her to start the engine 2-3 times. One of the times they asked her to leave it running for several minutes and then the last time they even had her step on the gas several times. Finally I asked them to open the garage door so we wouldn’t be breathing in the exhaust. Just really unsafe for everyone - for the customers but especially for the mechanics too, especially if they’re asking people to do that multiple times a day in a closed garage.
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March 2024 by Glassiqé by Alice & Co.
The worse service ever
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March 2024 by trivola plump
Would have rated 5, but the technician did not secure the outer engine cover, so each time I started my car, it would rattle. I was able to completely close it myself
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March 2024 by Natasha Thomas
Very thorough oil change. Price though. Not so many coupons
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March 2024 by Kyle Sapikowski
Some lady in there aggressively approached me demanding I let another car go first because they arrived first but pulled up to a different door. Apparently, that's their policy. However, with her aggression I backed up as soon as I could because she was on me like white on rice, which caused me to lightly bump a car that was right on my bumper (6 inches). Then she proceeded to insult my intelligence that i should have looked, which I should have, but with her nasty tone of voice and body language, I was trying to back up and get her away from me as soon as possible. She then claimed I was being aggressive just cause i said a bad word (like were in grade school over here) in my frustration, not even directed to her. I'm only human and she's aggressively telling to move NOW. It's the policy that caused it in the first place, never should have had to back up to allow a car in front me. You pick the lane and it is what it is. My lawyers will be in touch if this costs me a dime and I will not let anyone come to a Valvoline ever again.
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March 2024 by Aaron Mackie
Guy that opened the garage super nice,Guy that was changing my oil didn’t seem to care about my pockets, tried charging me $109.99 for oil without the service. I came to valvoline changed my oil got cabin filter/ engine filter replaced AND oil annd it was under $100. He didn’t even try to knock down the price for me like it was my first rodeo. Never coming to this location again.
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March 2024 by Amber M
Very disappointed with this location. Here it is 8:20am and young white male comes telling me they are short staffed when it’s 5 other people inside! If y’all don’t want to work just say that!!!! Then gone have the audacity to say it’s one on 13/greenfield. This location was convenient for me but y’all are terrible!!
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March 2024 by James Bourgault
Kind staff, fast service.
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March 2024 by danistimberland
20 minutes in line to be moved as I was next in line.No thank you.Go to uncle Eds
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March 2024 by Andria Settler
Brenna has the worst customer service ever !!! Came when they opened i have ben here for a over a hour for a basic oil change because they just talk and talk and talk moving very slow. i got here at 8am when i asked her what's taking so long she got a attitude it is now 9:40 and they just getting done never again
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March 2024 by Patrick M. O'Connor
I always get quality & speedy service here for oil changes and more.
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February 2024 by Milan Johnson
I worked with both Malcomb and Ibrahim on 1/26/2024 and they both gave EXCEPTIONAL customer service and answered all of my questions about proper maintenance. I made sure to speak to their management about them and how I would absolutely come back just upon the great customer service I received! I had to mention again they were GREAT.
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February 2024 by Yvonne Simmons
Prompt and efficient
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February 2024 by Derrell Brown
Very good service they always take care of me.i have been coming here for years excellent place
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February 2024 by Travis Hamilton
Very professional. Had a young woman leading the team. She was great and knowledgeable. The other team members were very inviting as well
