-
January 2024 by Gary S
First rate auto repair. They are with new ownership since my last visit several years ago and I am thrilled to have found such excellent service, reasonable costs and very fast turnaround. I had a complex problem that we worked through sensibly and successfully, they gave me honest assessments along the way and respectfully took my input. I highly recommend this gem.
-
January 2024 by Sabrina
These gentlemen are absolutely amazing!! They are welcoming, pleasant, professional, knowledgeable, honest, & genuinely want to help!! Their customer service skills are exquisite!! I’ve came here many times for maintenance & repairs on my old van. They fixed my air conditioning when no one else could!! They did a phenomenal job on my breaks!! Every time I have came here has been a great experience!! The customer waiting area & the bathroom are clean, which is something I appreciate!! This is a place where I feel comfortable & safe while my van is being worked on!! (The lobby is handicapped friendly for people like me who need assistance to walk.) This is a high quality place with even higher quality staff!! Their prices are better than reasonable too!! For sure a place that I am extremely thankful for!! This is where I go for all of my auto needs, as well as a place that recommend to all of my family & friends!! This is a place I intend to send my children to when they have auto needs in the future!! I highly appreciate the staff & am proud to be a customer for life!!
-
January 2024 by Amy N
When the check engine light went on my daughter’s Fiat, we had to go to Plymouth auto care because we got her car at Carvana. It was a really nice surprise. They went the extra mile, including driving all the way to Woodhaven, to get the parts and get her car fixed. They took great care of us!
-
January 2024 by Jonathan Landstrom (Big Red Rock)
Jay and his team are very forward and straight to the point. Clean lobby and great service!
-
December 2023 by Sargam
Pleasing my mother with service and value and gaining her trust is no easy feat. She is a hard bargainer that expects the best in many ways. Jay was able to win her over, to the point that she said we will be back and refer others. Jay was able to service our car same day and did so with the best price in the area. My mom called shops as far as Dearborn and not only did Jay have the best offer with price, he had the best value with warranty and completion time, as well. Plus, he was genuinely polite and patient, which I greatly appreciate, as some mechanics may get frustrated with such demands and basic questions. You could tell he was honest and helping with as much as he could. Thank you Jay and team!
-
August 2023 by mohamad kheir
Highly recommended, Honest people and the prices are very affordable.Thank you for taking care of my car
-
July 2023 by Monika Miller
These guys are great! They took the time to find the clanking under my car and helped remedy the issue, which meant I had to return to another business to get it fixed. They even coached me on what to say. Then they didn't charge me. They really take care of their customers!
-
June 2023 by Mary B.
My car had an engine problem and I called May upfront, and he was so welcoming and pleasant and told me what's wrong with the car and fixed for me the same day. Truly, the best service.
-
June 2023 by Anthony Rayford II
Great place. Great customer service. I got recommended to this by my insurance company. They were very educated. On the suv and let me know the pros and cons. Fix it. Love peace respect
-
May 2023 by Richard Amo
This location was recommended by someone on Facebook and I have loved every service from here so far. The professionalism and auto knowledge is excellent and you can’t beat their prices. Highly recommendService: General repairs & maintenance
-
March 2023 by Curtis Brooks
I've used Plymouth Auto Care many times over the past several years. And despite recently changing ownership, they've always provided exceptional service. What I most appreciate is their integrity, something that's often hard to find in this trade. I estimate they've saved me thousands of dollars that I would've have normally been charged for at the bigger "brand name" shops. Highly recommend!!Services: Transmission
-
February 2023 by Jason Smith
Had a great experience, they were able to get me right in on short notice. They were very knowledgeable. I will recommend to friends and family.
-
January 2023 by Drew Cotter
Jay at Plymouth Auto Care is very helpful and they are able to get your car turned around quickly at a very reasonable price. I took my car in for rear brake pad and rotors, an oil change and tire rotation at 1pm and had the car back at 5:30pm…. Great Service!!!
-
August 2022 by M Rum
When those warning dash lights go on, you know not to ignore them, no matter how much you dread what it may cost you. J and the team at Plymouth Auto Care got me in same day, were reasonable, friendly, and honest. Got me in and out in less than a 24-hour turnaround for a pretty considerable repair. Throughout the process, I was kept informed and communicated with clearly. Time estimates were right on. Coming from a family of mechanics, its rare I need to rely on a shop for car repair, but the team at Plymouth Auto are true professionals, and I would definitely return and highly recommend them!Service: Steering & suspension repair
-
July 2022 by michelle Healey
This is under new ownership. Jay is the absolute best. We have 3 cars across myself and daughters have come back for multiple services. He is HONEST, performs the work needed and has fair pricing. He tries to save you money and stands by his work. For critical issues he fit us in. His concern was our safety. We were leaving for a roadtrip and heard odd sounds in the car. Drove right to Jay, he fixed it, test drove it a few times to be sure and He EVEN called us after we left for the road trip to be sure the car was running well. He had offered to stay open on Sunday for us if the sound returned before we left the next day. He is incredible. I cannot say enough about him.Services: Tire rotations