September 2021 by Pat Rzepecki
Five Star service from Sam Fakih yesterday! He answered all of my many questions and offered additional help down the road if I need it. I highly recommend Sam.
June 2021 by Muhib Siddiqui
nicest ppl ever. stayed open late to help us out.
March 2021 by Diane DeAngelis
Two days in a row, the door is still locked 5+ minutes after opening. Today, nobody is even at the store.Manager is not very helpful.Go to canton instead.UPDATE:Extremely unimpressed with the follow-up phone call.1. You should listen to your customers' concerns without cutting them off.2. I don't really care if, in your words, "we're one of the best stores around". It's 100% irrelevant.3. I simply wanted clarification on something that we had talked about. Please don't tell me that "I explained that to your husband".Now even more deserving of the 1-star.
March 2021 by Benjamin Pollatz
Been there twice looking for potential new service. The rep that helped me seemed rushed and I felt as if I was an inconvenience. But, he did answer my questions (t-mobile not compatible with esim).
January 2021 by Extr3meJay
The workers at the Plymouth store we kind and helpful. I would recommend this store to those living nearby in Plymouth or Canton or Northville
November 2020 by Christine Wlodarczyk
Great service! Abdullah was so helpful, took his time, and answered any questions I had. Would definitely recommend this store to all.
November 2020 by ahmed Abdullah
Abdullah and Shah have excellent costumer service. With there outstanding knowledge I was able to finish my needs in no time. I highly recommend this T-Mobile store to everyone. Thank you, and will definitely be my to go store when I need something.
November 2020 by Kevin B.
One of the best customer service experiences I've had anywhere. Shah took great care of us. Highly recommend!
November 2020 by Hannah Althanon
Just bought my new iPhone 12. This T-Mobil location has great customer care service. Thank you Shah for helping me and making it easy!
November 2020 by assam alzookery
I have been customer with T- mobile for over 5 years, and the owner of this place replaced my iPhone screen with fake product which he’s not authorized to make any repair to Apple product What so ever. I reported them to T-mobile and they apologies for this issue and offer to take serious investigation into this case. This store must be closed for misrepresenting and claiming an OEM product.
October 2020 by Russ Patterson
Wasn't buying a phone today but just had questions about the service. they identified that there was some work being done in my neighborhood tower. Really spend some time explaining what my expectations should be. I appreciated that and will be bringing another phone or two over to my business account within the next couple days.
September 2020 by Tim D.
Hi,Just wanted to compliment one of the sales personnel at the Plymouth, Mi. store.Twice now I have had assistance from Yahya Shaw and just wantedto express my great satisfaction with his help in both my situations.These days, I imagine they get a lot of complaints about employees and I felt it important to let it be known I feel he is a very valuable part of their team!Thanx Shaw!Sincerely, Tim D.
August 2020 by Justin haist
Great customer service goes a really long way with me and literally everyone at this store goes above and beyond to help you out in every single way possible, spent all day there trying to port my number from Verizon and they made sure everything worked out for me no matter what and was able to keep my same number thanks to them, super happy I made the switch and extremely happy they were so cool and patient through the entire process. Anything you need this stores got you covered and if they don’t they’ll make sure to go above and beyond to make sure your satisfied. Thanks again for all the help fellas!!!
July 2020 by Maggie Kassa
This is a new location but it will be the only location i deal with from now on. Stopped in and Shah was really friendly and helpful and solved the issue we were having with my husbands phone.
June 2020 by Joyce Davis
I highly recommend this newer store in Plymouth. Abdullah and Tom these two were so kind, polite and so helpful. My husband also went there and was so grateful for their help. So glad that we went to this new location, they are the best. My new favorite T-mobile store. I give them 10 stars.