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April 2024 by Darlene Ross
This was the longest wait I have ever had (over an hour). The tech complained the whole time, which is why I guess it took so long to get called back. To add insult to injury, they lost my specimen and I had to come back for a repeat test. Worst experience ever.
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April 2024 by Alice E
Absolutely incompetent. Didn't have my authorization code, put my last name in wrong, made me wait an extra two hours because of those two issues, and then gave me the wrong lift test. I had to go back on a weekday and take time off work to get the correct lift test, which they also made me wait an hour and a half to do even though it was their fault! I feel bad for anyone else who has to use this place for occupational health. This sucks.
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April 2024 by Ghassan Shaina
The front lady unbelievably nice, and inside staff to do your test really professional
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March 2024 by Reginald Bricest
So I went to this Concentra on Sunday to be cleared by the DOT doctor for my job. The young lady that took care of me name was Toya. She was so rude and disrespectful. She asked me my detailed medical information , which is why I was there, in front of two other patients. I tried to explain my situation to her without saying too much in an open setting, she argued with me that I cannot be seen about what I was there for and I had to go to my personal doctor. I asked her multiple times can we just go in the room and talk about it instead of talking about it in front of other people she continued to talk about my situation in front of other patients until I got upset and told her she’s violating my Hippa rights and she still did not stop talking about it. It took for another employee to step in and tell her just take him to a room then I replied I don’t want her to be my nurse anymore because she is rude. She said OK, took my paper and threw it on the table, the other nurse proceeded to take me to the other room so I can be seen by the doctor and explain my situation as we were walking off she was explaining my situation to another patient. I feel this was a very disrespectful situation and something needs to be done about this as this was a violation of my medical rights. As a result the nurse was incorrect as the doctor was able to take care of my need while the nurse during the initiation process was incorrect.
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March 2024 by Trash_Talker35
This place is trash they had told us it’s not gonna be long and we spend 3 hours waiting while there’s a full lobby sleeping
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March 2024 by Donald Greenhill
Your doctors r a joke
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March 2024 by Ashlee Webb
Friendly staff.
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March 2024 by Kelly M
VERY nice staff! Clean waiting area. Highly recommend!
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March 2024 by Kyle Perelli
The people at the front counter were great but the women who was taking my test had a bad attitude
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March 2024 by jonnell palmer
Very professional and kind staff!!!
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March 2024 by Justin Moore
Very rude staff.
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March 2024 by C. Street
Great experience! The staff was very helpful, polite and friendly! Nice and quick visit, didn't have to wait long , very clean well ran facility, would definitely recommend!
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March 2024 by NFO ENT
This use to be the best urgent care a few years back. During my visit it was a wait because of the fact there was only one physician. After my 45 minute wait I was walked into my room and had to wait another 20 minutes because two others were walked to their room at the same time. Then I was finally seen and RUSHED to answer his questions because he had others to see. He didn’t care about my symptoms he just wanted me out. I was asked a question and when I give an answer he talked over me to get to the next question. I will never go back there I don’t care how close it is to home. This was 3 days ago I believe I was misdiagnosed because I’m still sick and experiencing new symptoms after being told I don’t have the flu or Covid.
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March 2024 by kais jannet
Worker was very rudeI will never go back to that specific office
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March 2024 by Christian Woods
The testing that I needed was performed however the customer service was poor due to how the employees spoke to me. I interacted with 2 people in person and one of them was rude. And I spoke to 3 people on the phone and both were and 2 were rude. That Equates to rude personnel.