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November 2023 by Daymian Cook
Absolutely nothing but disrespect from 5 of the employees. Also got told numerous times to re-crate a pallet that “didn’t have heat treated lumber”, when it was. No sense of direction as to how they wanted it re-crated. Also was threatened to have the cops called on me bc I walked out of the building and told them to load my shipment. I was told to hurry and get here to get it. And then had to sit for an hr and a half. Not really impressed with the way I was treated and threatened. They say all about osha and they have rules. Well maybe your rule book should teach your employees how to be respectful to costumers.
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August 2023 by Gershon Beznosov
Had a package supposed to come today, friday, and the driver got lost and wrote that my address didn't exist. He simply couldn't find my street. Now I have to wait until Monday, at the earliest to receive it and now it's too late as I needed it before the weekend. Tried calling, that was no help
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June 2023 by Yosra Daykhi
It takes 5 days from North Africa to America, and they make mistakes in the address. It's a bit stressful
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May 2023 by Loui Yousif
Great experience!
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May 2022 by David Blodgett
I have NEVER had to deal with this much ignorance. My package was never delivered, they never let me know I had to be home for it, never left a note or anything. I called costumer service not helpful at all, have to reschedule everything for Monday since they are not open on the weekend and can't redeliver today. I would rather use any other delivery service other than this one.
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January 2022 by Koko Koture
Thieves here
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May 2021 by Chris Jankens
Very disappointing, pulled a USPS label to send to 3rd party. USPS never received, completely poor ethics and theft. Read other comments...I tried to find phone no. to call. Only get corporate and in Arizona not MI. 1/2 tempted to drive the 2 hours to talk to management...I want my package. It was a wedding gift from international friend.
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February 2021 by Rudy Napier
I was wait on a package and when it was delivered, I didn't get a knock on my door or a text/call. Just left my package downstair for anyone to pick it up!!! Irresponsible!!
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February 2021 by Manhal Hanokah
Unloaded with in 10 minutes, great place.
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December 2020 by Jason P-tone
Easy in and out. Door is towards the end. Doesn’t have shipping and receiving on it. Dumpsters are in front of the door.
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June 2020 by Adam Oprisiu
Have not had any issues and shipping has always been quick.
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March 2020 by Valentin Belibov
Unloaded me in 20 min
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March 2020 by Stoyan Damyanov
Loaded for about 2 hrs.here.
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November 2019 by Irving Herman
Couldn't agree more with ALL of the negative reviews for DHL -- which has proven itself inept (for this customer) from the USA all the way to Australia (and other points in-between)! The Romulus site as well! I'm no longer surprised that a certain "Orange President" did so well in this state. Intelligence and good work habits walk hand in hand; and it would follow that bad work habits, etc. ...
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November 2019 by Haohua Zheng
Wasting my time to wait for my package, it didn’t delivery on time, and then second day it says my address is incorrect which used for long time in other delivery companies. Now my package seems will be delay for many days.
