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November 2023 by Tracey Seranian
PODS experience was a great one. From delivery to pick up, a good experience and fair price.
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October 2023 by Gloria Williams
I used Pods for delivery and storage of one Pod. They are very Pleasant and Professional and it's always what the consumers wants from start to finish excellence all the way. ?
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October 2023 by Paul Compo
“Anthony” did a good job and placed the pod in the location that I asked him to. Would definitely refer the company PODS for moving and storage to other people as PODS has serviced my needs for me with no issues.
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October 2023 by Erica Ulin
Great experience with PODS as they were half as much as a professional mover. PODS arrived on time and were picked up on time. No real issues with this service as this part of the move went smoothly.
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August 2023 by Haley Hamblin
The good news: Once you wait on hold for an hour to talk to an customer service rep they are really helpful and kind.The bad news: You'll end up calling 15 times because no one told you your pod couldn't get dropped off in your start or ending location, you'll spend a ton on movers to ferry all your stuff to the pods facility instead. You'll never be able to call the local facility because they have no phones and the whole thing will cost way more then the expensive full service movers.
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July 2023 by Kimberly seals
Mr Matthew and his colleague was AWESOME ?? very professional gentlemen. I've been with PODS now about 3 months they make it very convenient to retrieve or add to your pod. So far so good ?
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April 2023 by Shiva Bongu
Excellent way to store your items. The convenience to have them door deliver the POD to your doorsteps and take it away when you don't need it is good. The cost is a fraction more than conventional storage spaces. But then, the PoDs are stored in temperature controlled storage, which reduces the exposure of your items to natural weather changes. The customer service call center is something I would like them to improve upon. Other than that, enjoyed their services.
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April 2023 by Joyy Ouvry
Getting a pod for my recent move was a great experience. I could load at my own pace, my items were onsite if I needed anything out, there was no deadline, and the scheduling to move was easy. I highly recommend.
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December 2022 by Ashley Lundquist
I have moved across the country multiple times and PODS is by far the worst provider. Unprofessional, unreliable, and terrible customer service. They tried to cancel on us the day of our cross country move with no apology (the hour before they were scheduled to arrive and we'd already paid). They made multiple scheduling errors. Their customer service representative used the word "retarded" in a joking manner to describe the demeanor of how he was talking. We received expensive citations from the city when we were assured that they would handle all permits. Their drivers are rude, rough, and treat you awful. Our driver had a delayed drop off and told us we had 30 days (from that day) to schedule a pickup. 2 weeks later we were charged an additional month of container rental and customer service said the driver was wrong and offered no solution and left me (the customer) with the short end of the stick. So awful!Don't even bother trying to file a complaint or claim, they make you jump through hoops to file the report and then auto-respond with a generic script via email that doesn't address any of your unique complaints and states they're not responsible. Harry Ford is particularly terrible, he completely ignored my concerns and would not address the use of their teams offensive language (even after sharing that my brother has down syndrome).RUN! DO NOT USE PODS!
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December 2022 by John Cleaver
The experience was overall good, my rental period was due on the 2nd of the month, this was a long rental, I scheduled a pick up on the 6th, earliest available pick up was the 12th, charged me for the full month and stated there is no prorated rates and I was not due any refunds
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November 2022 by Mat Gray
Move from Michigan to Florida involving 2 pods containers. Only disappointment was that I had 5 motorcycles that needed moving as well which Pods would not handle. Delivery of the PODS was professional (and interesting to watch, these people are skilled operators), on time, as was pickup 3 days later. I like the time delay (which can be as long as you want) so that I could take my time loading. Storage and transport from Mi to FL completely transparent. Re-delivery in Florida was exactly the same as Michigan, professional and timely.
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November 2022 by Marquel Howell
This work out amazing for our remodel. My only issue is I wish that it would have been placed a little closer to the house and a little closer to the edge of the driveway. But it was exactly what we needed for our remodel. Everything fit perfectly.
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October 2022 by Letetia Williams
From the time I ordered my POD to the very end when my POD was delivered to my new home had been nothing less than AWESOME!! Every person that I encountered whether by phone or in person treated me with respect and professionalism.Thank you POD TEAM for taking care of me!!#You ROCK!!Letetia
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September 2022 by Lloyd H.
Fill out basic information on there sight looking for a general ideal for cost from zip code to zip code (20 min) only to hit submit and in addition to the e-mail address I already provided you have to call them to get a basic quote. What's wrong with that you ask! They share your information even if you don't use them!
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August 2022 by Justin Bourne
Everything was great until the re-delivery, they missed the re-delivery window and never contacted us. By the time we tracked things down the local facility who was in charge of dropping off our POD had closed for the day. We slept on the floor, poorly. Not ideal before spending a day moving your boxes and furniture out of our POD and into the house.
