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September 2023 by Google user
Terrible!!! I rented a car in June of 2023 and still have not got my deposit back. This is the worst company ever!! I got car in Jamaica and car was dirty and was really unsatisfied and as of September 2, 2023 still no deposit returned.
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June 2023 by Robert Yeager
STAY CLEAR OF THIS COMPANY! Waited an hour at the Orlando airport for transportation to off site location, not acceptable. Then, they pushed you to buy damage waivers telling you lies about your insurance or credit card not covering their cars, complete lies! Them, they charge you an additional $15 A DAY for each driver, even if its your spouse. Horrible rental experience I will never repeat.
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April 2023 by Marcus Method Jr
It was quick and easy. Staff was super friendly and I enjoyed the airport shuttle staff as well
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March 2023 by Andrew VanDyke
Take a look at the Yelp reviews, and don't use this company. The sooner they are in Chapter 7, the better off car renters will be.
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December 2020 by Brandy Frias
2 stars...staff were friendly, wanted a cheaper rental, but I guess you get what you pay for...Car wasn’t thoroughly cleaned on inside (sand, crumbs, french fry under seat) went and washed it myself after picking up. Shuttle drivers were a bit aggressive on the road. They need to remember they are shuttling people in a large van and turning corners at higher speeds isn’t fun. Dropped us off at the airport and said...”Oh, you can walk to the other terminal...”Only good thing about the rental was the low price.
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June 2020 by Debbie Dygert
Rented a car in Orlando in March. Car cancelled due to late flight. Had to upgrade to a different car. More money of course. Then I needed to have a $250 hold put on my card. However they took out the money. I have been trying to get my money back. Numerous phone calls. Sometimes no one answers. If they answer very disrespectful. DO NOT USE THIS COMPANY, A BIG SCAM!!
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November 2019 by Johnny English
DO NOT RENT WITH THESE CON MEN! THEY DOUBLE CHARGED US AND IT ENDED UP COMING UP MORE THAN A REGULAR CAR RENTAL! RUDE STAFF AND WE HAVE BEEN FIGHTING FOR OUR $ STILL CANT GET OUR DEPOSIT. SHAM BUSINESS! ZERO STARS, WILL BE REPORTING TO THE BBB!!
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September 2019 by jayonna sims
They gave me an ANT infested car. Tried to resolve but Maurine the General Manager barely can speak English but was super rude and unprofessional! She was racially offensive and suggested that maybe the Ants came from me bc I’m black!
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August 2019 by Emery Abe Abdel
Avoid Priceless! Had an Audi A4 or Luxury Class equivalent reserved. When I arrived they only had a Jeep Compass available for me. Nothing close to a luxury vehicle on lot - so I could take Compass, or walk, as I had to get to a meeting. Tried to get reimbursed afterwards, and they said I agreed to take the Compass! (They also only have 1 shuttle so much longer lead teams coming & going to airport.)
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August 2019 by Nicolas Barradas
DO NOT BE FOOLED BT LOW PRICES. SCAM
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July 2019 by Chris Plunkett
First off, at the airport, you have to already know to use the shuttle marked as "executive" car rental.
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July 2019 by Michelle P.
If your flight is delayed you may be out of luck- Unlike every other rental car company I have ever dealt with, they will only hold the car for an hour after your estimated pick up time (despite having reserved and prepaid for the car), whether or not your flight is on time. Also doesn't help that their shuttle comes about once every 25 minutes from the airport. Luckily they were able to "find another car for our walk in request". Also have your inbound and outbound flight numbers ready- though I'm not sure what they do with this information as they clearly don't care about your flight. Make sure you know your insurance deductible. Proof of insurance? Not enough- need to know the exact deductible amount. I've never been asked this many questions when renting a car. Such a hassle- listen to the other reviews. The lower prices really aren't worth the hassle of checking in. After reading the other reviews I am worried that our security deposit will be held hostage. I will say that our agent was personable and made kind small talk and gave recommendations. He is the only reason this company is getting 3 stars.
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July 2019 by Stephen M.
Don't do it., just pay a few dollars more for the assurance. Took about 30 minutes to for a shuttle to arrive mid day on a Tuesday. They do not have a business presence in Detroit and use Executive Car Rental. Their pickup is by the hotel pickup area and not by normal rental car pick up and this is not clearly marked when heading to ground transportation pickup. Shuttle driver and people were nice and polite, however they could not find the reservation and they had no other vehicles available. Had to take the shuttle back to the airport and catch a competitors shuttle. The other company cost us $200 more which I felt lucky about considering a same day reservation for a van. Should have just booked with the competitor to begin with and saved the hassle and probably $100. Live and learn, but no more lessons from Priceless!
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July 2019 by Anna G.
RUN. We booked this place assuming it was a regular discount car rental place. We ended up on hold for ages, waiting for the shuttle for ages, and told "the shuttle comes every 15 minutes", which is obviously a lie as we sat there and watched shuttles from Hertz, Alamo, Payless, etc etc circle the area multiple times. After an hour with no help from the company and no shuttle in site, we booked a car from another company. We paid more for the last minute booking but after reading the reviews here it sounds like we dodged a bullet.
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July 2019 by Antoneta T.
If I could leave it negative stars I would. This is the worst place ever - please listen to all the negative reviews horrible!! I've rented through thrifty and others here in Detroit and wayyyyyy better. First of all, you have to wait for the ONE shuttle pickup for a long time... then he picks us up (he was very nice) and has to make a stop at the other airport McNamara!! Which took us so long because there was traffic going into arrivals. Then we get to the place finally after almost an hour and the "luxury" car we rented was a dodge charger filthy not washed and scratches and nicks all over. I made sure to take pictures of the car. Believe me - do NOT rent your car here. Btw- they also go by the name executive car rental.