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April 2023 by JE
I would rather drive to pickup my order than have my shipment ever sent here again. Unprofessional, not helpful or friendly. Could not find order by name even though we received call stating our shipment was there and was told when picked up only needed a license! We had to find tracking number and returned another day for our order. The dock personnel are great!
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February 2023 by Alex Dickinson
Very terrible. No communication. No responsibility. Horrible. No adherence to set delivery times. No calls about delivery. ?
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July 2022 by Deanna “Dea” Atherton
Always friendly and fast
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July 2022 by Bob L
Laziest drivers, pretend to attempt to deliver larger or heavier packages resulting in customer needing to pick up, frequently deliver to wrong similar addresses (transposed address numbers), throwing packages onto porch, etc.
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December 2021 by David Helmuth
Thankful for the service, you can't provide these services by staying at home. ??
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October 2021 by David Morales
Please don’t take load for this guys, Dispatches from this place, unprofessional, uneducated rude person, don’t remember all the person from dispatch but yes Celeste Mendoza is one of those people!!! STAY AWAY!!!
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August 2021 by Patricia D
This place is an absolute joke. Nothing but rude, uneducated and unprofessional people working in dispatch. They blame the customers for their drivers mistakes.
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July 2021 by The Motown Witch
The guy who delivers my pallets is always so pleasant and helpful
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February 2021 by Turki Relle
It's ok
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September 2020 by Matt M.
UPS Freight is the worst. Never was notified that shipment was classified as a rural area and they only head there once a week. Would have been nice to know before they have my shipment at their terminal. Would give -5 stars if I could. I will use USF Holland from here on out.By the way - I had to give 1 star just to be able to post.Saginaw MI terminal - delivery to East Tawas.
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August 2020 by Casmo Jonny
Went through a hiring process for part-time dock position since the beginning was very unprofessional and the advertisement lied, advertisements $17 an hour but when I get there the guy told me it's only 1550 an hour, (since this was a part-time job I did not mind) guy who interviewed me only talk to me for five minutes before they said they're going to move on with the hiring process. I got a call a week later Saying I have to come to an orientation that was only held in a time frame I can not attend and I am told the guy that interviewed me was supposed to go over the timing of the orientation with me when I met him. While waiting for this process to get to the orientation scheduling I had to turn down two different jobs now I learned I should not have done that. I always thought UPS was a very professional place to work for but boy have I been proven wrong. Will never try to work for a UPS Freight location again.
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August 2020 by courtney stone
Top notch outfit
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August 2020 by Sabrina Elia
Horrible experience. They do not ever answer, even when leaving multiple voicemails. My package has been there for two weeks and no one is calling us back. Very disappointed. I do not even know what to do at this point because I cannot get a hold of someone.
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December 2019 by Bigdog Bulldog
Great customer service ,people are nice and helpful but you have to change the hours of operation, they are not open 24/7 like it says on google
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December 2019 by Steven Calka
The best in the bussiness
