-
January 2024 by Kim Girdwood
Don't buy ladies watches on sale at Christmas. Turns out you cannot change the battery. Disposable watches anyone? ???
-
January 2024 by petey petey
Nice selection of clothing, something for everyone. Some items seem to have limited stock, though. Guess it depends on when you go and what season it is...
-
January 2024 by CinR
I don't know how it usually is here, but don't go during the holidays. Lines were extremely long, wait times were extremely long, and don't even try to do a pickup order. I waited in my car for about 20 minutes, I was on the phone, so I was distracted, but when I finally got off the phone and realized 20 minutes had gone by, I knew no one was going to come out to bring my order. I went in, there's no signage anywhere leading you to an 'order area'. Had to ask where to go, and the designated order area has a small sign, tucked back I to a corner., anyone could easily miss it. What shouldve been a quick 10 minutes or less trip, turned into a 40 minute trip. As i stated, I don't shop at JCPenny often at all, but I know for sure, shopping here a week before Christmas is a mess. (I dont blame myself for shopping late, I've been to other stores, did not have this issue, thought this experiencewas going to be the same... Nope)
-
January 2024 by Ronald Berg
We did some next to last day shopping before Christmas at JCPenny's. We were shocked at how many things they had in stock and the wide selections of items at reasonable prices. Unlike all the other stores that don't have enough cashiers, they had plenty, and the lines to pay went really quick. Great job! We will be back!!!
-
January 2024 by Marnita Lloyd
I love JCPenney! One of my favorite stores to shop!
-
January 2024 by R King
They need to hire someone to order the styles are pretty much awful unless you’re getting athletic wear
-
January 2024 by Erin Dudek
Had almost everything we needed. Really leaving a review for our cashier, Lodi. She was SO personable and had me laughing all the way to my car. 11/10 service from her. Give this woman a raise!! :)
-
January 2024 by Special's Photography
I was in there Saturday looking for an outfit for my wife. The sweetest girl named Carlie helped me find the perfect size sweater. It's very comforting knowing your employees take the time and effort to help your guest. I just wanted to say thank you for the great service.
-
December 2023 by Kelly H.
This location typically has what I'm looking for, and I like that they offer coupons and many sales and clearance items too. The staff has always been pleasant here as well.
-
November 2023 by Amanda Brooke
It was a nice variety of things, and everyone was very helpful. I do suggest having some benches of some sort for the elderly. My great aunt had to sit on a clothing display . However, great people and store!
-
November 2023 by Amanda Sherman
Just recently had my daughter school photos taken there . There was issues with the company that took her school photo.I called the other day and spoke to Christopher on the phone and he was really helpful and kind and understood my concernsChristopher took my daughter's school photos today and some of my son. He was really a great help and was kind and caring. I would recommend him to everyone.He was such a great help . .
-
November 2023 by Denali Mike
Amazing service! Gubin was extra helpful. This is the only place I will shop ever again! Only place that also has nice dress shirts along with great deals!!!! I love this store!
-
November 2023 by KEESHA 77
Latoya and Kelton worked like a dynamic duo to expedite my instore pickup! Since the store has eliminated the customer service counter, all you can do is hope your lucky as I was today!
-
November 2023 by francine nardone
best store ever
-
October 2023 by francine nardone
this store location in roseville is the best store i have ever been to.The stock is amazing!!!!And everyone one of the staff on the floor and at the registers are so nice and always so very helpful.even though i am closer to several other penney stores near me.I will travel the distance just to come to this location..A sure 10 for me...
