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November 2023 by Joie M.
When this Kroger first opened, it was great and always was clean and organized. Fast forward 7 years later and idk what the hell happen. The Deli is hardly ever open when we go to the grocery store. When it is open there are only 1/2 people working and a line of 5 or more people waiting to get our cold cuts. Today there were 8 of us in line and we waited for over 30 minutes to get our deli selections. The store is not very organized and hasn't been for a while. But guessing they got a new store manager, because they have been moving everything around, making the isles more narrow and making it hard to find anything. So while it's a bit longer drive. We typically go to the St. Clair shores or warren Kroger now.
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June 2023 by Daryl S.
Worst deli workers ever. Slow, lazy and entitled. I hate coming here when I'm forced to
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March 2023 by Michelle Wolfe
Great selection, accurate order, appreciate the review of said movie. Great deal and convenient location.
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January 2023 by Tiffany F.
This is the worst Kroger regarding customer service ever. It may be large and have lots of inventory, but the staff is absolutely awful. The people working the front don't know what's going on and don't seem to care what you need or are even willing to help when you have a question. I came there with a small request, and asked the cashier for help who did not seem interested, and actually appeared as if she wanted to avoid me because she was switching shifts with another cashier at self check out. I had to basically beg her to ask the manager, as she calls herself, to help me. She was rude and short with me when I asked her a simple question, and she couldn't even be bothered to help me until I went over and asked for her help after I had seen her speak to the cashier. They looked at me so I knew that she told her what my problem was and what I needed but this manager didn't even approach me and could care less that I had a very simple issue that could probably have been solved. I had forgotten to get my free item at my purchase the day before, ( a bogo item) and I was at a different Kroger so I happened to be near this Kroger and came there on my way home. She told me she couldn't validate it since I purchased my item at a different Kroger so I would have to go to that one. I would've been frustrated, but not even that frustrated if she was nicer about it, or even acknowledge my existence, so that I wasn't standing there for 10 minutes waiting for anything before having to go out of my way to interrupt what she was doing and ask for her assistance. Long story short, sorry, it's not short, but do not ever go there expecting good customer service.
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February 2022 by Eileen G.
I shopped at this Kroger this morning (2-9-2022). The store was very well stocked. Any employees that I met were helpful. There was one lady over the self checkout lanes when I was there at 10:45a.m. She was so helpful, kind, and helping everyone that needed assistance. Thank you Kroger and you are very luck to have such helpful employees!
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January 2022 by Susan M.
Someone really doesn't want this review posted. Ugh! The last thing I wanted to see after grocery shopping was the Kroger grocery store security guard jerking off in the Kroger parking lot while staring at me while unloading groceries. I informed the Kroger employee who saw the penis out and did nothing.
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June 2021 by Leslie R.
This has got to be the worst Kroger I've ever been in and I've been to some wretched ones in the heart of the hood in Memphis, TN. Over the last few weeks I've been there at least once a week because it's super close to where I'm staying. The entrance is always trashy and the floors inside are filthy. The deli is not on any schedule. They've been closed in the middle of the day, in the late afternoon when people are getting off from work, it just doesn't matter the time of day. It's subject to be closed on a whim. You cannot depend on it to be open. They are frequently out of whatever is on sale. How can you buy 5 Mix & Match when they don't have what you want? I'm seriously surprised that a suburban, major chain store would be run this way.
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April 2021 by Ava Y.
Trash. Why spend all the money they did to open up this super Kroger to only have 2 registers open at 7pm on a SATURDAY! Each line was over 40 people long! I put the 7 things I was going to buy back and left! I would have been there for 4 days waiting.
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August 2020 by Chris T.
Waited an hour for a pick up. Made me late to my next appt, what is the point of pick up if I could've gone inside and gotten the items faster? Complete waste of time, won't be shopping at this location again.
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June 2020 by Michael C.
Open your bottle returns. It's 2 weeks after legally you were required to open them. You've been holding on to my money since March, you're still collecting bottle deposits but not accepting them. Don't think I should be required to pay it any longer.
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June 2020 by Abraham P.
It's a really nice Kroger. It has everything you could want from a Kroger. The staff is friendly, the prices are dependent on what you get (obviously), and the parking lot is always full. The ONLY negative to this location is that the lot is always full-ish, but, I always get in and out quickly no matter how full the lot may be.
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May 2020 by Mark W.
Beware of this Kroger. The store does not comply with executive order requiring people to wear face masks and limit number of people in the store. Spoke to manager about this and was told "corporate management said we don't have to comply because it would be too difficult to control and we don't want to keep people from shopping." When I mentioned he was in violation of the executive order he told me "go ahead and report me, there's nothing you can do!" I can. Called dept of health, WWJ and Freep and DetNews. Want them closed and management fined.
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December 2019 by Tony T.
Nice store, staff was really friendly...WAS friendly... Past couple times that I've went, they started to have attitudes (bakery section) and to the stock boy with the bad acne... When some asks you for a specific yogurt, your answer shouldn't be "you don't see it do you! That means we don't have it!" We were halfway home when the wife told me... Good thing she did or I would of squashed you like a bug and shoved you in the milk cooler between the 1% and 2% milk.ppp
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November 2019 by Clifton M.
One of the worst Kroger stores on the east side. I was there one day. This huge security guard is following me around the store. Like I'm going to steal something out of there. So I just stop shopping and go to complain about it. So the store manager tells me that there is no security there. So I tell her that is a big lie and will no longer shop there. Do not shop at this location. Management does not respect loyal customers.
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May 2019 by Donald Mcpherson
Fast and convenient
