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February 2024 by LaTonya Sherie
Yesssss, the owner at this location is racist. I stopped going there few months back. He yelled at me a few times over free creamer. I didn't put creamer in my coffee so i placed it on the side to go...he told me I have to pay for it. "ITS HIS STORE, HIS RULES" So I paid for coffee told him he need to put a sign up in coffee area stating that, and I walked out. LISTEN YALL HE CAME OUTSIDE WITH A BROOM!! YESSS! A BROOM!! I GAVE HIM A PIECE OF MY MIND THAT DAY!
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November 2023 by hansa khan
Awesome ??
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November 2023 by Saif Khan
One of the best store ever in my life ?
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October 2023 by Terez
We always stop at this 7-Eleven on our way home from the cancer center at Beaumont. This store is so clean and neat and organized and the people are very nice and friendly. All the other 7-Elevens I've been to are dirty and disorganized. This one is the best.
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October 2023 by Reem Zaghloul
Their pumpkin spice lattee is the best..
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September 2023 by candice sanborn
No extra large fountain cups offered this location. Couldn't find 2 for $1 beef sticks jack links I get. Was clean and stocked. Doesn't take speedway rewards even though ones in Burton and surrounding areas do since merger. Traveled to find this one do to reward program waste of time.
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September 2023 by Jess
Do not shop here, and give them your money and or time. I was just treated with thee utmost disrespect by I am assuming the Manager and his Son? Their excuse for their behavior was that I was being aggressive and rude. I was very confused ? bc all I asked was why the young man was being disrespectful towards me when all I was trying to do was speak to his Manager and he was cutting me off like I'm one of his friends and I am a customer. I guess I was pointing out the obvious ? The response was that he was tired and just woke up. I couldn't believe it, lol. So bc he was tired his Manager said it was okay for him to speak to me the way he did. I called corporate to file a complaint and as I go online to read reviews about this location I am to assume this was racist bc of the similar behavior towards other minority people in their reviews. Even when I walked in the Manager was pasting back and forth watching 2 African American ladies at the slushy machine like they were stealing and didn't acknowledge me at all. When things like this happen people need to come together as a community and show people who treat others with disrespect it won't be tolerated. If I could give 0 stars I would. Stop supporting businesses who doesn't belong in your neighborhood if they can't accept everyone for who they are.
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September 2023 by Sheila Novack
Very kind and helpful. Store very clean. Always there if you have questions or problems with your 7-11 app. Thank you for being there .
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August 2023 by Ghuncha Khan
I love how clean and organized this 7/11 is! Everyone is so friendly and helpful! Customer service is amazing they always pick up calls and answer any questions! Thank you for always being so AMAZING!
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August 2023 by Cyril P.
The rudest staff/owner ever! The coffee is left out for over an hour and still considered " fresh". Asking or complaining about it only gets you an aggressive emotional guy who claims it's his store yelling telling me to leave, without any aggression from me. The days where the customer is right is over!! If I wasn't on my way to work, the Royal Oak police department would have been called on him. Is this racism in Royal Oak?
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July 2023 by Demetrius Coleman
Warning. If you’re of color and go in at night they WILL FOLLOW YOU. I have never felt so uncomfortable. I look back and they try to seem like they’re “stocking” the shelves. Not every person of color is going to steal. Shame on your employees for making me feel uncomfortable to the point where I rushed my transaction. I will never come here again.
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July 2023 by Santos Saenz
Refuses to pick up the phone or answers and hangs up !! Unacceptable
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May 2023 by German Lopez (LOP3Z13)
One of the worst customer service.
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May 2023 by Tommy Magner
Good workers here, so 5 stars because it was never open during COVID. 7-11 sucks though just candy and nicotine here, chain store that doesn't stock what a neighborhood actually needs like produce or groceries.
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March 2023 by Jason Roth
I have to give a shout out to this location. We stopped in yesterday and picked up a Slurpee and a couple of candy bars. As we were pulling out of our parking space, the clerk (I didn’t catch her name), came running out and flagged us down. She had just realized that she accidentally overcharged us $1.30, which we didn’t even realize. Had us come back in for the refund. It was refreshing because a lot of businesses seem to lack the most basic customer services lately. I really appreciated her doing that.
