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December 2023 by mariha chinn
If I could give this bank location a 0 I would. Jasmeet Sidhu was the rudest banker I have ever met in my life, she interrogated me and made me feel like a criminal when all I wanted to do was change my last name after marriage with all of my valid form's. Mind you, I’m an African American woman. within that same encounter with this woman, I withdrew 90% of my money from my account while she watched with her arms crossed as if my account wasn’t mine. I’ve never written such a negative review before but no one should ever have to feel the way I felt there.
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December 2023 by Jenn A.
I was greeted by a nice lady but the lady I spoke with on the phone her name was Jasmeet and I scheduled and appointment with her online yesterday for 9am today. She didn’t call so I called her and she told me she didn’t call me back because she was busy and mumbled an apology. She then told me I could come in today and I told her I could be there at 11:30am, however she told me unfortunately she couldn’t help me because she has an 11am appointment but would sign me up to see someone else at 11:30am which was fine. I arrived at 11:30am and she wouldn’t look up my account to provide the direct deposit form I requested she gave me a form to fill out and I clearly expressed my employer needs a form stating the account owners names and this form doesn’t confirm that. She refused to help me because I opened my account online. To my knowledge a branch can chill access your account even if you open an account online. I have background in HR and I would never treat a customer this way, she didn’t greet me at all if I didn’t have my child with me I would’ve pushed back but I did not stop my day to bring my child out in the rain for this service. I will definitely just stay with Chase Bank because I had a simple ask and I’m being told I can receive service because I opened my account online. She wasn’t friendly at all and seems a bit disconnected. And btw she didn’t have anyone there to see her when I arrived she was conversing with a coworker. Very poor service and that was a huge inconvenience.
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September 2023 by Savage Factz
Scam bank that only cares about how much in can profit off loaning out your money while offering next to nothing for interest rates.
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October 2020 by Matthew Shur
Terrible. I’d recommend doing business elsewhere.
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August 2018 by Jennifer L.
The branch manager is rude and nasty...bad experience..not even for myself..i was dropping a deposit for my job and she became rude when she actually had to start working and helping the teller..who by the way is the only one worming every time i come in
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July 2017 by Peter Hanna
$100 ticket to park on their lot on a Sat - 1 hour before they close. Thanks Citizens!