September 2021 by Patricia Sands
Great staff very friendly atmosphere. Staff is very knowledgeable and helpful with helping me to take care of my pets needs. Grooming service was great.
September 2021 by Leah Lynch
This place has the best selection of any pet stores around, in my opinion. I love the deals they offer, and they have very friendly and personable staff! Joey, one of their employees, is super awesome, funny and personable. You can tell he works very hard for the customer to feel valued and taken care of. I also LOVE how they put pronouns on their name tags!!
September 2021 by Sarah Chapman
Lola had a blast her first day her! Thank you to all the patient employees, we will be back soon!
August 2021 by Tamiko Smith Renfre
I Love Their Grooming Department & Staff. I Took My Baby Lucy There To Be Groomed By Tamara & She Did An Outstanding Job. She Was Patient With My Baby Due To The Fact That Lucy Can Be Very Anxious Which Hasn’t Went Well With Other Groomers. Tamara Did An Excellent Job With Her Face & Nails Were Perfect. I Will Most Definitely Be Returning To Tamara For My Next Grooming Appointment.
August 2021 by Spencer Franchi
Always a great experience but the team working this evening was above and beyond! So helpful at a much needed time!! Every employee present was quick to assist me and so friendly and made a potentially stressful experience much less.MANAGEMENT, take note!! Appreciate your staff! They are truly one of a kind ??
July 2021 by Alissa Belcastro
Horrible service! Booked an appointment a month out then the lady didn’t show up that day so my appointment got pushed for another two weeks, showed up again in two weeks and they wanted to push it again! Very unreliable and costs to much for such poor service
June 2021 by jenny brown
Staff was very knowledgeable and professional. The store is clean and bright. I have other pet stores closer but I prefer this one.
June 2021 by Cindy Cavanaugh
Nice clean bright store, we always stop and see all the cats or kittens that are doing time there until they get sprung.
June 2021 by Andrew Schroeder
Always a good selection of Authority brand. Clean store, good customer service.
June 2021 by Zheng Chen
Their shelves are clean and well sorted. They have more variety, but the troy store has more discount than Royal oak.
June 2021 by Rosanne LaLone
Our little girl just got a new car seat!
June 2021 by Kevinna Fantroy
Great experience. The employees were extremely helpful and knowledgeable. Shout out to Brandon for going the extra mile and being stupendous!!
June 2021 by Summer Eager
Very helpful staff and Joel's upbeat personality cheered my day up.
May 2021 by TheLovely Jerald
The women acknowledge me as soon as I walked in and serviced me quickly.
April 2021 by Eric Strickland
Far as the staff there for as buying merchandise are great but the Groomer's suck especially the one name Tamara she's says that she's experienced however she don't know how to grown dogs face when they're little aggressive. I've made a complaint and they just taking up for her so I advise anyone that have a dog that move around alot when they are getting grown do not take them at this location!!!