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March 2024 by Steven Allen
Very rude staff here just yells at you and doesn't help you with anything
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February 2024 by Tonya Wardena
Worst customer service ever, staff is rude and disrespectful to customers. It's unbelievable that places like this operate.
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February 2024 by Geoff Curtis
I'm actually taking the time to rate the post office, that's how bad they are. Moved here 3 months ago. Still getting mail addressed to previous homeowner despite their forwarding request. Mail is always slower to arrive than it was in Atlanta. Unreliable.
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February 2024 by Linus Favour
How do I schedule passport service at this office when USPS online scheduler is down. I love their service here.
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February 2024 by Jeff Bricker
It's every bit as cool as it is in the famous Sesame Street song
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January 2024 by Laura Burke
What a great experience I had today at this post office, highly recommend. Excellent customer service.
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January 2024 by Anne Jurado
Today was my first visit to the post office since moving to Michigan a few weeks ago! There was only one person in front of me and one employee was off to the side, gathering some drop offs. She turned to me and asked if I needed help and I said yes! I just had some pre-paid drop offs! I had scheduled a pick up but it was Saturday and 3pm came and went with no sign of my mail carrier so I was getting a little concerned. I figured I'd check out our post office. (Back home I'd schedule pick ups and my mail carrier would NEVER pick up so I have a little anxiety about it.) Anyway, Kimberly was pleasant and said hi back to my toddler as many times as my kiddo said hi to her. ? She had a great attitude and assisted me expeditiously.On to the metered parking...everywhere you go has metered parking which is so strange. Back home we didn't have a meter for the library or post office or other necessary places so I was confused. The first 15 minutes are FREE. I hope that helps! I usually just need to drop off pre-paid packages.
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December 2023 by Paige Brinker
Dropped off over 100 thank you cards following my wedding (most of which that had local addresses) on October 3rd. Not a single one of the recepients received over a month later, it is now November 9th. Opened numerous claims which were closed without resolution… have called and left messages with with customer affairs locally with no help. I will never ever ever visit the Royal Oak location again.
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November 2023 by Catherine Rettig
Twice now l was going to mail a letter in the large drop boxes along 2nd street.2 weeks ago about 1030 a.m.one was full,with letters showing and could be grabbed by the wrong person.l only go to the chiropractor in Royal Oak .So l kept it and mailed it at my own post office.So today l thought l'd try again but check the times first.It was 10:45 and the times said 1p.m and 5 p.m. l couldn't believe it,being a retired window clerk .l would think they'd be cleared out early in the morning or overnight as l'm sure much is deposited locally after 5:00.3 of them were full and had mail showing showing.Unbelievable.lf you have lost mail ,maybe it never got in the system!
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October 2023 by Allison Morris
The ladies at this location have always greeted me with a smile and often by name. I'm in there during business hours 3 or 4 times a month for the last 7 years and they appear to be hardworking. In that time, I've never felt like I needed to post a negative review so when I was looking for their operating hours it occurred that I should post this positive review.The only reason it didn't get 5 stars is because I hate parking. The meters out front are horrible because it's not possible to run in & out without dorms more than pocket change. The saving grace is that you can park in the deck without paying but sometimes finding a spot can be tricky.
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September 2023 by Richard Lesko
At first when I came in the employees were very nice…then I met glenda.Very rude. And disrespectful.Man, what an upsetting experience to start the day….
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August 2023 by Martin Gruse
Lauren( usually working on the far right end) is absolutely the most rude person I have met in customer service. As a person who is supposed to abide by great customer service, the way she conducted herself was completely unnecessary. I came to pick up a package that I missed because I wasn’t home to sign for it. When I was trying to explain that to her her comment back was so condescending and rude because I guess the way I tried to explain it wasn’t good enough for her. the slip which was in my mailbox that I was supposed to show her was dirty and she made a statement on how shes “not touching that” I proceeded to tell her that it was just coffee I had spilled on it she said “I don’t care I’m not touching it” as she takes my license from me which should be way more concerning to touch.(jokes on her) The way she spoke and the attitude she gave off was very entitled and rude and completely uncalled for. She should find a new profession ifshe thinks it’s okay to talk to people like that
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August 2023 by Serafina Nease
I live two blocks away. Every single time I go in the workers have a huge attitude problem. There is no sense of urgency and the patrons are not accommodated well. Horrific client service over and over again. Please fire and start over with people who are friendly and efficient.
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August 2023 by Brenda Watts
Glenda is by far the most disgusting human being I have ever encountered! A friend told me the following story and I feel compelled to share:"I received a slip in my PO box that I had a package. I approached Glenda with the slip and my Id and she proceeded to grab my boxes from the back. After she brought packages from the back, she read the original shipping label and began questioning me about the value of the contents inside. All of sudden she was unable to hand over my items, claiming some nonsense that the COD was not readable. She is so trifling she had the nerve to say that I shouldn't have a PO box. I guess Glenda does not like affluent African Americans, because she didn't think I deserved the possessions that she stole from me. She and her co-worker and her then post master Mike Q pulled off a theft scheme. Since they would not give me my packages, I called USPS to have them re-delivered. Apparently the same day all three boxes were lost! (Stolen)After this was investigated I was issued a formal acknowledgement of wrongdoings via mail, but never received it because my mail is constantly tampered with from Glenda's helpers! The tampering has been constant for 7 yrs now. Nothing has been done and Glenda is still there, probably stealing and wearing that horrible blond wig! Avoid this place if you value quality shipping services and don't want to go postal!"Pease be aware of this place!!! The rude and unethical workers are not held accountable for anything! Avoid avoid avoid!!
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August 2023 by bikini bottom
Not the one to ever write reviews but this location is a simple disaster. Terrible attitude on all employees - they are rude, arrogant and carefree. Would recommend to go out of your way not to use this location.