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November 2023 by K 2
My experience was amazing my sales representative Lacey was absolutely wonderful. She went out of her way to make things very smooth and easy. She was very patient and understanding and did everything she could to find the best deal for me. Everyone here was so friendly and welcoming. I would most definitely choose Seline Chevrolet again for my next car as well as recommend them to my friends and family looking to buy a car. This was by far my BEST experience when purchasing a new car.
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November 2023 by Cindy Loomis
We had visited a different dealership ( a large one with multiple locations) on the previous day. The next morning we tried getting back with our salesman from there, and called and spoke with another salesman at that same dealership. Neither one returned our call, so we drove over to Saline.Our salesman, Jon Martin, was very helpful and pleasant to work with. On our initial visit, he answered all our questions, went over our payment options, gave us very helpful information on our vehicle and it’s options and features. We drove our new Traverse home on that same visit.
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October 2023 by John Giszczak
First oil change and tire rotation of my new truck, also installed missing chip for inverter. Service was done quicker than promised - 5 stars! Right front tire was a few pounds low when I took it in for service. That tire is still low, I had expected the tire pressure would have been checked during the rotation. Would have been considerate to reattach the seat cover on rear seat after removing it for service and not leaving the items in the rear cab in disarray. 1 star - All in all a pleasant experience
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October 2023 by LaToya Miller
Best experience, they kept me updated and informed. Wonderful experience! Fantastic and smooth from beginning to end. Highly recommended when purchasing a new vehicle. Mike Herman, Barb and this dealership is simply the best!Happy Car Buying:).
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September 2023 by Denise Leslie
Jim Hilton is our car salesman of choice. He is the only person we deal with. He is kind, knowledgeable of the cars and what we are looking for. The staff at the dealership are friendly and helpful when we bring our car in for service.
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September 2023 by LOREN NIEMAN
I have been buying new cars for 58 years. My experience with Saline Chevrolet was the most pleasant experience of them all. They beat my expectation of making a great deal. Thanks for a wonderful experience. Kevin Kelsey was great to work with. He knew his s’’t
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September 2023 by Mike Al
Took my truck for oil change. Their lounge sucks.... not even coffee or water is offered as complimentary. Other dealerships offer coffee, tea, bottled watter, and even popcorn and candy. As far as the oil change, other dealerships check on your media center and update the software and leave a sticker of the date oil was changed. Non of that happened. I suspect the fluids were topped off.
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August 2023 by Jesse Lefkowitz
Giving 1 star because it’s the lowest that it’s allowing me to do.I purchased a new custom Bolt in March of 2023. When the car finally came into Saline Chevrolet (August 2023) nobody reached out to me through my preferred contact method (email). I intentionally make sure to have all communication like this captured in writing. I reached out on numerous occasions to see where the vehicle was since the app/chat function on Chevy’s website was telling me the car was produced and that my dealer would contact me.I was finally told on 8/14/23 that my car was at the dealer. I went back and forth on pricing and some questions with my salesperson for a few days and was scheduled to be at the dealership to finalize paperwork on 8/24/23. Unfortunately, my toddler had to be taken to the ER on 8/23/23 and was admitted to the hospital for 4 days.The manager, Kim, was incredibly rude and unkind. She called me while I was still in the emergency room and acted as if she thought I was lying to her about the hospital, asking me, “are you actually interested in buying the car?” I assured her that I was interested but again couldn’t do anything until my child was out of the hospital.The salesperson reached out to me on Friday 8/25 at 12:27pm saying “Kim wanted me to check in and see if you were going to take the Bolt.”I responded immediately stating “the hospital is planning on keeping us through the weekend. As of right now, I could be there on Monday.” I did not receive any phone call or text message response after this. I then texted the sales person on Monday morning, 8/28/23, saying “can I still come by this evening?”After receiving no response, I called the dealership and my salesperson told me that the car was sold out from under me on Saturday. Mind you, they did all of this without telling me, there was no written notification they were going to do this, and they had not yet refunded my deposit either!It was not until I asked about refunding my deposit that they said they were going to refund it right away…2 days after they already sold the car the deposit was for. Technically, someone else is currently driving my car, and Saline Chevrolet had stolen $500 from me.Also note that this wasn’t going to be refunded out of the goodness of their hearts either…I made sure the day I ordered the vehicle that the deposit was fully refundable, which I received in writing from Saline Chevrolet.I have never been so offended and I can guarantee you that Saline Chevrolet will never get my business. Kim lacks compassion and is not fit for her role as a manager in an industry where customer service is supposed to be priority.
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August 2023 by Anthony Ventura
Mike Herman was a great salesperson to work with. He made the whole experience easy, quick, and was knowledgeable. We really appreciated his knowledge and excellent customer service and will be happy to recommend him and Saline Chevrolet to family and friends.
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July 2023 by Melissa Bajcz
We just purchased a used car at Saline Chevrolet and could not be more pleased with the experience. Definitely the best car dealership we have ever dealt with. Everyone we talked to was kind and helpful, no pushy salesperson vibes from anyone. Kudos especially to our salesperson Mike Herman and business manager Meghan Lamkin. Thank you both so much for a wonderful and smooth experience.
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June 2023 by Josh Hartmann
If you’re gonna buy a car make sure you see Jon Martin! Dude is top notch and represent both parties very well! He’ll make sure you’re 100% satisfied with your purchase and if you’re not, he’ll do what he needs to to make it right. Jon is the only guy I’ll be buying cars from, from this point out!
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June 2023 by Gigi Woods
Kevin was amazing! He worked very hard to get me into a great vehicle. I appreciate the time he put into working with me. I was there for 4 hours and he never got annoyed. Had a smile on his face the whole time and he was so happy about my purchase as though he was getting a new car. Lol
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June 2023 by Lisa H-D
As always, the staff was prompt and professional. I went in for an oil change and tire rotation. The staff advised me on replacing an air filter prior to completing the work. When I picked up my vehicle, it was ready to go. At check out the customer service person greeted me with a friendly smile and we completed the transaction.
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May 2023 by Dire Dire
Oksana and I want to thank all of the folks at Saline Chevrolet for helping us with the purchase of our 2023 Chevrolet Trailblazer. Barbara, Levi, and Travis as well as the two gentlemen who delivered the car did an amazing job, from start to finish. Everything necessary to register, prep, purchase and deliver the vehicle was done seamlessly by the team at Saline Chevrolet. All I had to do was initial and sign the contract!
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May 2023 by Genna Gilroy
I had such an amazing experience!!Everyone at Saline Chevrolet was super friendly, but Steve went above and beyond!He made sure I had all of my must haves on a vehicle, while also making sure I knew all the available features.I will be telling everyone about the amazing service here, and that they will help find your dream car!!