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March 2024 by Mel martinez
Last two visits haven’t been the best. One visit the Chicken tenders were so dried out you could barely chew. The next visit left out biscuits and a side! I hope they can get things back to where they used to be.
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February 2024 by nicole Taylor
Didnt get my sauces paid 30.00 for a 8 piece strip meal!
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February 2024 by DAN KOLANDER
Just when you try and be cool about this place and try it again!! 16pcs Bucket on Board says $39.99 get to the window $49.99 and we are out of Mac and Cheese, Biscuits and you don’t find this out until you have been told to pull up and we will bring it out 35mins from start to finish!! And then you have to pull around and ask them HEY WHERE IS MY FOOD !!! Oh you haven’t got that yet.. Nope?♂️?♂️?♂️?♂️
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February 2024 by Jeff Xu
This used to be a reliable establishment, now it’s absolutely abysmal. The service is bad, long wait times, missing food, stopped making chicken an hour before closing. I thought it was a fluke the first couple of times, but now I just got 2 famous bowls and they came with 3 pieces of chicken each. Never coming back here again.
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February 2024 by Tom A
Went from prefect service to irritated I tried anything other than my normal. Sign Stated one price of $3.49 for an item on special and then charged $6.25 ish & when I asked why item was so much I was met with distain with no desire to clarify until the end stating it's more for chicken in it when the item shows chicken while stating bowl only price. Signs wrong. Argue it, whatever. it's false advertising.
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December 2023 by Charles Lohr
The dining room was open. I waited at the counter to place an order. I was told they don't take orders at the counter, only at the drive-thru. I took my business elsewhere.
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December 2023 by Anita Pandit
Absolute waste of my time. I ordered a 3-piece chicken box online for pickup. When we got home I found they FORGOT MY CHICKEN. My box contained my 2 sides, plus a third side that I didn't order...and nothing else. No biscuit, no thighs, no drumstick. How do you forget the chicken at Kentucky Fried CHICKEN??My husband ordered the tenders box and they forgot his fries and his sauces. At that point he was just happy to have food at all.The mac and cheese was disgusting, yet I still ate it because I was so hungry because like I said...they forgot my chicken. The mac and cheese was filled to about 50% but considering how disgusting it tasted, that was probably a blessing.Also...when we picked up our order at the window, the cashier forgot to give us our drinks. We had to ask for them. Otherwise we really would have been sent home with LESS THAN HALF of the items that we'd ordered.I called this branch immediately to resolve but their line was busy - wouldn't be surprised if they were talking to another customer whose order they botched, based on the other reviews here.Finally, I called KFC corporate and they gave me a full refund and lodged a formal complaint against this store. This KFC got me so mad I turned into a Karen. But can you blame me? I drove forty minutes to pick up an empty box, then sat on the phone explaining why I should get a refund for the food I paid for and didn't receive. At the end of it, no dinner on the table. I'll never come here again.
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December 2023 by Elizabeth Bartley
I spent $44 on 6 items 2 of which were meals. I requested 8 Honey Mustard sauces and was told I could make sauce requests at the window. When I got to the window I requested the 8 sauces for my very large order and was told I could only get 2 per "meal" which translated to 4 sauces. I told her I would pay and was told they weren't for sale. So much for Customer satisfaction.
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December 2023 by Randall Collette
That was the worst service ever. I've never been treated so poorly or saw such a dirty environment for food preparation. I regret that I didn't have my phone on my at the time to take some pictures. When I asked the gentlemen's name, he told me to leave and that he didn't want to serve me. Very poor hospitality.
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October 2023 by T P
They forgot my 8pc & 2 of my sides I paid almost $60.00 I live a lil ways from kfc I called as soon as I got home been calling for almost 3 days NO ONE WILL ANSWER calling corporate. Need speak to someone
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October 2023 by Kimberly Henry
Everything was good except they forgot to give us gravy for our large order of mash potatoes.
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October 2023 by Robin Schumacher
Sign says KFC ,Hence when at drive thru you are informed that KFC Closed.The Restaurant is only a Taco Bell Now.
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October 2023 by Judie Black
Ordered 12 got 8 pieces but was charged for 12. No butter or honey for biscuits when trying to call to report no one answered I'm sure this will be taken care of but very disappointed. Also one piece had no skin on it like maybe it had been dropped Nd skin
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September 2023 by Ashley Hill
I went to the saline kfc to get dinner for my family 8 piece meal, I get home chicken is soggy, and biscuits are hard as a rock and the drive through worker had such a bad attitude, and only two packs of honey! So I call they say they will make me new chicken and biscuits, I come back the next day to get my chicken and the same drive through worker says they don’t have extra crispy and don’t know when they will, okay so for the Inconvenience give me my sides for free, she gets the manager and the manger says we have extra crispy and gives me the chicken! The girl working the drive through was so rude, wanted to argue and lied about having the chicken! And guess what they had honey! I will never go here again, why work customer service if you don’t have the skills? ?♀️ just so rude, I can’t even believe they Allow that at a restaurant dealing with the community, such a bad reflection of the company! Nobody wants to deal with someone with a bad attitude not only once but twice
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September 2023 by Derek Fagan
Terribly slow service at least 15 mins per person at drive thru speaker, employees pretty rude by far the worst drive thru I've ever been