-
February 2024 by Sue
Horrible customer service. PNC should close this branch. This group does not want to help. Drive to another branch
-
September 2023 by Laurie Clark
Worst customer "service???" I've received in a long time at an establishment. First time AND LAST I will visit this branch. Tried to cash my paycheck (have no idea why my employer would have an account with them). Tried to charge me 2% to cash it cause I don't have an account???!!!! Told her give it back and I would go to branch where I live, they never tried to steal from me. If you're trying to get new accounts, it's better to have outstanding customer service. Like I would have an account there when they try to FORCE you to open an account or steal your hard earned money. Hate to be around them on Judgement Day.
-
July 2023 by Merlyn Wade
I hate this branch.I have had so many problems with the ATM here it's ridiculous.It just ate $200 I was trying to deposit.And I can't find a customer service number to report. The problem and the bank is closed.This is the second time I've had a problem with this ATM.The last time, I had to call a different branch and talk to a district manager in order to deal with the problem because the person that I dealt with Here was so rude.If you bank at this location, I guess it's fine, but I would be really careful about their ATM because it's garbage.
-
March 2023 by Harry Mathews
If there was a way to give these people a negative five stars; I would. They are the "least" customer focused people there is. It has taken me almost six months to make a simple name change to my accounts into a trust at this branch an all they do is have me jumping through hoop after hoop telling that the "back-office" or whatever that is is requiring "legal" steps must be taken. It is as though they have me working for them rather than the other way around. I am moving on....folks if you bank there take your money and run and if you have not had the aggravation of working with these folks you are truly blessed.
-
March 2023 by TroyandDebbie Bailey
Everything we were told over the phone and face to face did not happen as expected, the bank refused to help us with getting our rewards started and said we were not in titled to them, they were rude and no helpMy husband called on line banking and they got our rewards started and were very helpfulWe will not deal with the saline branch again, we have no trust with themPlease becareful
-
August 2022 by Ian
Like most reviewers - I had a negative experience with them. There are other much better banks in town.
-
June 2022 by Michelle Hayes
What a joke. I get married and I cannot even change my name on my account without opening an entirely new account. Going to change banks. If I have to change every automatic withdrawal I might as well bank somewhere where they have more options for customers.
-
March 2022 by Trel Nadal
I like the folks here, but often have to go further into a2 for more complex transactions.
-
January 2022 by Jeremy Harris
I have had no problem with the PNC bank and it's employees! They have helped me when I got scammed and had to open a new account! Laurie is great and all the tellers are kind and very helpful! I'll continue to bank here as long as I can! Thank you for everything! Jeremy Harris
-
December 2021 by Joseph Haynes
My Buisness partner and I had opened a buisness account here 3 months ago. They closed our account without any warning or notification they were going to do so. We had money in our account and our buisness was growing. This is the type of customer service they provide for local small businesses.
-
February 2021 by Erica Hall
Went to go cash a check. I have a bank account with PNC but the lady kept asking for more info from me. She said I don’t look like my photo on my drivers license and asked me to sign my check again because it wasn’t the same as the one on my drivers license(even though it was) and refused to let me cash the check.
-
January 2021 by Justin Williams
My fiancé and I stopped here today to tender some savings bonds and deposit them to her account. The Gentlemen she spoke to at the front door told her they were understaffed and we should go to another PNC Bank. We went to the Eisenhower location and they took care of it. I don’t understand why this Gentleman broomed us to another location. I was more than happy to wait as long as it would take, as we just wanted to get it done.
-
January 2021 by Karl Horcher
Very helpful staff who were able to help me on with a wire transfer on short notice.
-
July 2019 by Eliza Jones
I had to drive here all the way from Ypsilanti because they're ATM was down. This branch also had their atm down. All that driving for absolutely nothing AND missed a bill payment. PNC is a horrible bank that does not take care of its customers
-
April 2019 by Jake Allen
I have to come here to cash a check and dont have an account. They harassed me to open an account so i eventually did last month on the 16... well after 2 different calls to customer service, a trip into the bank in order to recieve my first bank card, and a month of waiting my account isnt able to be activated. 0/10 i wouldnt recommend this bank to my worst enemy.