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December 2023 by Jamie Cannon
Well this has to be the worst location I’ve EVER been to this far! Walked in, no line, waited for the teller to become available and not even a minute later, the teller picks up a trash can and started vomiting! The teller continued to throw up while at the window. Finally, the manager came to the booth and made him leave from behind counter and excuse him from the lobby. Now it’s the day after Christmas which he probably came to work heavily inebriated and it caught up to him but that was completely unprofessional and unsanitary. No one wants to or should ever have a banking experience like this! If the manager didn’t have him leave the lobby he would’ve continued! I am just absolutely disgusted! Needless to say I will never step foot in that bank again!
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December 2023 by C Hicks
The worst…only one teller. Was 2 but the line was out the door and one decided to go on break lol with no back up coverage. Their card machine for cash advance and depositing with debit card is down more than McDonald’s ice cream machine, just the all around worst location. Staff is very friendly though, which is why i gave 2 stars. Branch manager just needs to do a better job at the efficiency of the place
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August 2023 by Wilson Wilson
The worst location they have only one worker taking care of customers and the manger just watching not doing nothing plus they close all locations near by my house
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June 2023 by Marvin English sr.
Debt card did not work had to go into bank. This happens every time at this bank.
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March 2023 by Nourhan_ Fouda99
I visited the bank about a week a go. Very good service. The team is very helpful and nice. We met Rita . She is the best. She helped us and answered all our questions. The visit went smoothly. Thank you all.
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February 2023 by dev.dillinger
Ultra slow service and extremely understaffed, waited over an hour just to set up a pin for my new debit card.
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December 2022 by N J
They really should pick up phone calls. It doesn't make sense that they don't, especially if it forces us to visit their branch unnecessarily. People are complaining that their lines are long anyway, so why not pick up the phone?
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November 2022 by Dorian L
Slow and close at 4 pm every day, which is ridiculous
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July 2022 by Alla Bright Stars
With lobby full of people clerk is talking with my daughter about her personal accountDo people around have to know that she has good amount of money ???Where is privacy ??? What if someone will follow her or kidnap her??We are in oak park for God sake
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September 2021 by libby daniels
Jackie was super helpful and so was the woman that was with her. Very thankful for her helping me set up my account.
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September 2021 by Jim Siterlet
Slow and understaffed.
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June 2021 by Hassan Mohamed
Excellent customer care. The banker/manager was very helpful as they drafted the letter I needed for an affidavit of support
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March 2021 by l stafford
I love Jackie she’s the best I only go to her keep the good work
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March 2021 by O. Evans II
Smooth sailing two machines now!
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March 2021 by Aaron Deon
Very awesome location Jackie is great very helpful and Jeff the Manager is a wonderful guy. Very nice person.
