-
November 2023 by Mrs.Nicey Nicey
I came in to apply for a business Credit card today.(That you have to apply in a branch only)Very slow customer service. Unprofessional management staff who assumed I just walked in when clearly I was there for well over an hour She stated i cant walk in at 12pm to fill out the application and tells me to comeback on Monday at 9am and disregarded the fact that i was there already while she work with the 2 customers a head of me. It’s not what you say its how you say it. Waisted my time because i can only go to the branch on Saturday. This isn’t the branch to come to if you have a business. I will go to a different branch next week and I am positive i wont get this type of service.
-
November 2023 by Porche Ness
Horrible, the teller acted as if she didn’t want to touch my money when I came in for a deposit. I’ve had Huntington for years and have never felt as uncomfortable as I did today.
-
November 2023 by Earlay Rozay
Slowest bank ever ! I rather switch to chase. This Huntington bank location be taking 30 minutes per customer. The manager be flirting with all his employees instead of attending to customers !
-
September 2023 by Anthony Hurst
Never get an account at this Bank. They cloce accounts without notice or reason and no one wants to talk to you. They transfer you around from Department to Department. I when I say this bank I'm not solely referring to this location. I'm referring to all HUNTINGTON Banks.
-
September 2023 by Rebecca Poirier
Autumn at the Southfield MI location was incredibly helpful. Top-Tier customer service! 10/10 would frequent again.
-
August 2023 by Mary Wilson
Slow service need more bank teller at this location not enough people working there .
-
November 2022 by Tamara Lincoln
This is strictly business you can’t schedule an appointment have me wait for 30 minuets and move the appointment back
-
July 2022 by Jacob Gysel
great location if you wanna spend your entire lunch break & not get through the line. average time per vehicle: 10+ minutes
-
July 2022 by BLACK SHAGGY
Laughing all the way to the bank. Kool bank. Great staff.
-
February 2022 by Greg Reichelt
Excellent customer service when doing business with the tellers. Thank you very much during these difficult times. It will get better ! PEACE
-
May 2021 by Ashanta Willis
Confused as to why I can’t access my money and I cashed my checks. Definitely an inconvenience and embarrassed! Never going back!
-
May 2021 by Katrina Suddeth
I am assuming that this location is still shortstaffed due to the pandemic. However I came here yesterday to withdraw some money. I got in the line and sat for almost an hour, had to leave to get back to work and came back today and I have literally been here for an hour and 15 minutes, 20 of it I sat second in line.
-
February 2021 by Antonette S.
About a month ago I came to this bank expecting the usual service that I get when I come here- great service- but it absolutely was not that. I made two trips - the second one to make sure I wasn't crazy.... first trip: it was actually the first day that they opened the insides up since corona first started... I called and made sure that I could get the help I needed before I got there.... when I stepped inside I noticed it was completely empty and there were two women at the front ... one with braids I believe and another one that was tinier.... I after the taller lady was finished with the last car she looked at me... walked back and forth then went to her computer by the window .... the other girl didn't even acknowledge me- no one did except a young man who was very pleasant... he was going to actually help me until a third lady literally interrupted him about somethIng non work related I kid. You. Not. I'm literally standing there for five to seven minutes getting no help at all until the tall lady finally goes in an exhausted breath, "ma'am, do you need any help..." I kept my cool ... I just needed a new card and to withdraw money but keep this little part in mind I did not have a valid id. She said I could get a new card but I can't withdraw the money I said fine. I'll take the new card... she looked like she did not wanna deal with me at all!!! So shes doing her thing on the computer and I'm assuming she alrea Hit send before verifying the address becuz she went "oh uh is ur address still such and such..?" I said oh no I'm sorry I thought I updated that... which I did .... she goes what's the address and I tell her- my card never came to me .... ever!... I found out a couple of days ago from a different branch ( Meijer on grand river ) that it was sent to an address I never even heard of!!!! The second time I went there ... the same ladies was there of course... this was three weeks later.... the shorter lady was there flirting with her client ahead of me and I guess the other lady remembered me cuz she did not want to deal with me- as soon as she seen me she walked her a** right to the back knowing what she did before with my card - mind you I still didn't know yet.... when it was my turn the smaller one was nasty pleasant like.... she was like hello what do you need ... I told her I need a new card and I need to withdraw money... she told me I needed to have an id to withdraw money... I said ok well I have other forms of identification she goes we don't do that here sorry ... I said ok well can I get a new card since mines did not come .... she goes sorry you need an id for that too... after the bull I decided I needed to speak to a manager.... she looked a little neevous and said something... I didn't care I wanted to see a manager. She said ok like she wasn't phased but she was and she went to the back to go get the taller girl which I knew she was gonna pull... I actually followed her towards the back and they were in there for a second before the taller one popped out- I told her she want the manager I want to speak with the manager... she went to the dude who was helping a lady out... she started whispering something in his here he looked at me like he seen a ghost I kid you not... when he finally was able to come talk to me .... he told me to go wait in my car and he'll come get me after he was done with the lady. I waited twenty minutes til my dude said go in again... I told him I'll just get help from the other dude in the building because he obviously was on bull too- he was defending them it seems... I got help by another guy but the dude didn't even acknowledge me... like he didn't want smoke with the other ladies Now let me tell you I don't cause scenes I keep my voice even and stern if need be. I'm really sweet and nice I was never rude throughout the whole time ... why did I have to go all out to get help from a different branch when this branch was right around the corner from my hou
-
December 2020 by Georg Harris
Service is slow
-
July 2020 by Doris Culbreth
Convenience