September 2021 by Alexis Mong
Alexa, the manager, is so friendly and knowledgeable. Staff is super helpful as well!
July 2021 by Nikolai Belinski
Good selection and helpful staff.
June 2021 by Tino Manimalethu
No wonder this business is about to go bankrupt. They won't return or give me a store credit for a box of Manila folders without orginal receipt. Won't even look up with my credit card information that option is not available.Like an old school business.Will never shop from you guy s for my business. Amazon is much cheaper anyways.When we try to help the local business this is what we get. Amazon returns are much more easier. Who wants to hang on to those paper recipes.
February 2021 by Juan Ecalante
Good service
January 2021 by Adam Ballard
I purchased a Logitech M310 mouse from this location three days ago. After getting home and trying the mouse on two of my computers, and changing out the batteries, it was determined that the mouse is faulty and not working.I brought the mouse into the store today with my receipt to be told this product is on a non return list.So a faulty product that they sold three days prior is on a no return list.This store has lost my business on all future purchases.
January 2021 by Tom Allen
I went in for tax software. I was sold an empty box by Nicholas. Between him and Feras, I was told they would not exchange my software because the box was open. How else would I find out the box was empty. They accused me of taking the code out of the box. They were accusing me of stealing. They STOLE $37.09 from me. I've called in to customer service who want me to wait 4 days for a response. Today is Sunday. I will be lighting up the corporate office tomorrow.
October 2020 by Butterfly
They are awesome... I called to know if they do spiral binding... the guy who talked over phone explained everything nice and easy..I really appreciate it.
September 2020 by Lovie Ford
I was overwhelmed and just was having a bad day..Just had a bad experience at My Home store Madison Heights of 6yrs..Went to Sterling Heights and Nate or Nick (Not sure of Name) listened and fixed my problem in 20 minutes with no problemThis is My New Home Store they are Friendly, Fast, So Helpful, Understanding, Patient, Everyone had Smiling faces, Stocked up on Everything..Thank you Guys ??
September 2020 by Kevin Brady
Can't get anybody to even come back to laminate things for me nobody answered the phone or anything else I would not shop here
September 2020 by John Siedlik
I wanted to do an even EXCHANGE on Avery Labels (same cost, same brand, just different size label). They could not make it happen, even though they had all the info on my rewards account. The "system" would not let them do it. Store Manager could or would not find a way to make it work.
September 2020 by J L
They didnt have the chair I wanted so they called another store and I went to pick it up no problem.A week later, manager Alexa called me at home to tell me I didnt pay for the chair at her location so I needed to come in and pay. Accusing me of shoplifting! What on earth gives anyone the right to do that. Will never be back. Check your cameras!!!!!!!!! Calling corporate as well, this type of behavior cant be tolerated.Update....not even a phone call but an emailed apology saying thanks for letting them know about my situation. Really.......
July 2020 by Earl C.
I purchased a printer from this store as I've done several times in the past 12 years. No issues in past. I talked to Nathen today, which did not want to give his name when he came on phone - I had to ask him if he's a manager and what his name was. Thought that the practice was introduce yourself at least with the name - not in this case at all. First bad impression. He was rude and just wanted to pass the buck to someone else when it comes to warranty replacement of equipment - he says he'll get me the phone number so I can get a check sent to me - yet, that's not helping me when my business needs a printer now not 10-20 days from now whenever the square trade decides to reimburse me for the printer. I guess it's time for me to look to take my business elsewhere after 2 decades of dealing with OfficeMax and Office Depot. Staples was originally my 2nd choice, but not any longer. I would rather deal with people who care about customers than sarcastic people who don't care!
May 2020 by Nas R
Dropped off a book to be cut and split into 7 different books. Was told that the books would have front and back covers. Paid 45 dollars, books didn’t have covers and was told that it was a separate charge. plus the person that prepared the books did a mediocre job and the books were cut really badly, lopsided and uneven. Also some of the pages are coming off because of how uneven and bad the job was.
May 2020 by Tony F.
I lost my wallet in the store these guys hunted me down and returned it with the 520 dollars i had in it . Great honest store would recommend .
March 2020 by Kathy Jacobs
The employees at this store are very arrogant especially the Manager Todd. Todd saw me waiting in line for 10 minutes for service; and then when it was my turn; he told me I had to walk across the store for service. I figured he was just lazy, but his excuse was that the terminal wasn't functioning. It seemed to work just fine for the customer in front of me, and then the customer behind me; who he took. Bad Customer Service Todd!
