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February 2024 by Charles Sheldon
John beers and Cleveland. Customer service has been going down hill for years.but today,, they had me sit behind a vehicle for 20 minutes at the drive thru..when the car finally pulled away they closed the window to go to lunchWhen I went inside to complain the girl that did it thought it was so funny I was upset. Come to find out they weren't even helping a customer.they had their friend sitting in the drive thru so they didn't have to help customers..judging by all these reviews I'm the last to know how awful they've gotten . I'll be spending a lot of time spreading the word far and wide about how awful they've become. And like the other reviewer..don't count on them for anythingthey're in charge of medicine that keeps us alive,, but they " will get to it when they git to iy".
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February 2024 by Angela Michaud
Every time I call about my scripts I feel as if it is inconvenient that I called. Rarely do they say goodbye when hanging up.
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December 2023 by Zachary Blackwood
Listen If I could give 0 stars I would. Came to pick up 2 inhalers for children and was sent home twice (once to get my insurance card that they used 2 weeks ago) before being told they don't accept my insurance (THEY DO) and I should pay put of pocket (illegal for Michigan Medicaid users from a place where they are covered). All in all I ended up wasting 2 hours of time and only left with 1 inhaler because from the start it turns out they only had one in stock. A living nightmare while my kids are at home struggling to breathe. Thankfully the Walgreens on Red Arrow Highway not only helped me get the other inhaler but even stayed open 10 minutes late so I could rush to come and grab it. DO NOT COME HERE for the love of god.
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September 2023 by Larry Hardin
This is the worst pharmacy personnel in michigan. The employees look like they should be working at a tatoo / piercing parlor. All the women with disfigured bodies. They are rude and unprofessional. One young girl with 5 rings in her lip is the rudest bossy little girl . They have screwed up so many orders and always blame the customer. Can’t believe Walgreens would hire these people.
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March 2023 by Scott Fitton
Catastrophe of a pharmacy. Have had them blame multiple doctors offices for not sending in scripts when I have called to inquire if antibiotics or other needed meds were ready for pickup leading to multiple day delays, and I know for a fact those scripts were called in before I called to inquire. They open late, close early, and are randomly closed on days when they are supposed to be open. If they are closed, don't expect to learn that from the phone line; you will wait on hold indefinitely. Have literally looked through an empty window with no lights while the hold line says they are currently assisting other callers. Trying to get help on the phone or in-person is a losing proposition.I've never had an apology for any delay or issue, even when their mistakes lead to worsening conditions and emergency visits. It's always someone else's fault. The only reason to ever go here is if all other pharmacies in the area do not have a particular medication.
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January 2023 by RS STW
It's not a surprise yo see such low ratings.When asked about a price discrepancy , jasmine decided to let her snitty attitude loose.She promptly informed me that they don't need my business and I am free to shop elsewhere.Trust me this rude and unprofessional store will never get another cent from me.I will be glad to help the competitors edge thos place out.Maybe in the meantime jasmine can learn some manners and get control over that prissy mouth.
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December 2022 by Will
Opens late, closed when should be open, can’t keep medications in stock, prescription supposed to be ready but isn’t……….Gets two stars only because it could be worse
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December 2022 by Angie
This Walgreens was ok... I wouldn't go back.... But its a Walgreens..... Just not a location for me
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December 2022 by Linda C.
A young girl named Cayla helped me at the photo department in Stevensville. She was extremely friendly and went above and beyond to help me get the photos I wanted. She was a breath of fresh air! She deserves a raise!!! You better hold on to this girl! She's Amazing!!
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November 2022 by Katie Lemon
The people in the pharmacy are always rude. The fact they they don't open until 10:00 am and are closed on weekends is ridiculous.
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September 2022 by Andrea Williams
I’ve hesitated on leaving a negative review but things have gotten so bad that it’s hard to ignore. This pharmacy is RIDICULOUS! I consistently have to call and beg these people to do their job! They do NOT get the job done. They are rude. I hate this pharmacy but am stuck due to insurance! I highly recommend avoiding this pharmacy at all cost!
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September 2022 by Kristy Wright
The lady working at the pharmacy is the rudest, most miserable person I have ever met. She has no business in customer service. She needs to crawl back into whatever hole she crawled out of.
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September 2022 by Raina
I have been getting my medication for over a year from Meijer Pharmacy. Today my medication was accidentally called into Walgreens I thought it wasn’t a big deal until I went to pick up my medication and they wanted to charge me $65 dollars more than Meijer does for the same pills. Shop around if you get your prescription from Walgreens because they are clearly overcharging!
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August 2022 by G. Clare K.
First, this is regarding their PHARMACY....which should not even be able to operate! I had the misfortune of having to go to the ER on a Friday night with a VERY high risk BP. They called in to Walgreens in Stevensville 2 RX's that I was supposed to start Saturday morning. Being fairly new to the state, I started checking Saturday when I could get them. I just got a recording that asked verfication info & just said they're "in progress. Called 4 x's and got the same message. On the 5th try tried to go further as to when or why, THEN finally received a recording they were CLOSED! Can you imagine? A Pharmacy that is closed from Friday nite to Sunday 10am!!! So now it's Sunday, I call at 10:05 and she has the NERVE to be snotty with me! OMG, they should not allowed to have a pharmacy at all in this store!
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August 2022 by Angela
This Walgreens was ok... I wouldn't go back.... But its a Walgreens..... Just not a location for me