February 2023 by kelly McIntosh-Butler
I did not approve of the older dark skinned woman in the deli department, standing around, laughing it up with a customer, making the older white gentleman do all the work. He waited on 5 customers while I was there waiting my turn, and she continued to just stand there and kept laughing it up with a non worker. I found this very disrespectful to all of us customers, and I felt ashamed for the way the man was being treated by her, in front of everyone. I could tell he was rattled in his nerves, working very hard and frantic. I even asked her directly, if she could help me get my food. She replied, "He will do it." Just an outwardly disgusting display of Workmanship. What is going on with management here at this location?? This occurred at 4pm February 14, 2023. Can we do better, please!
December 2022 by Salina Matthews
The worst Kroger in existence. There were several creepy older men trying to talk to little kids with their parents. And an abundance of old men complaining loudly about the cashiers.Please note for the rest: I think all problems below reflect badly on top level in-store leadership and corporate. Period. No cashier or team manager is responsible INOThis place is hell. You walk in the door and, right away, the aisles are haphazardly placed in a building in desperate need of a refresh.Every walkway is wide enough for two carts exactly. Being next to an older persons community this is catastrophic. People need space to move around other customers or stop and look without clogging up the space. It’s claustrophobic with how tall the shelves are.They are under staffed. The front end definitely needs to be raising wages and benefits to get more help. Or maybe it’s the company culture. They seemed tired and overwhelmed.The check out lanes were super narrow. Again hard to move around the cart for me and I don’t have any problem moving around. I can imagine if I was disabled or older this would be debilitating.Anyway, don’t go here. Not even if you have to.
December 2022 by Mark
This Kroger is in need of a MAJOR MAJOR update. Produce could look a lot better. Besides produce just looking blah! They do have other things that I frequently need. Thise items are stocked. Haven't had any issues with staff. Self check-out attendant speaks to customers coming and going. And I'd get a hello and good bye from the guard standing posted by the carts in the lobby. Overall, place is about a C
October 2022 by Elvira Montana
This Kroger looks nothing like these pictures they have posted inside or outside. This Kroger is the dirtiest Kroger I believe I’ve ever been to. For once I had to use a public bathroom and I might as well have used a porta potty. The bathroom looks like it hasn’t been cleaned in a month or 6. The fruit looks like you’re buying it from a second hand store. The shelves on the inside were stocked well, produce I would not buy from here. The bakery looks good and probably the cleanest department. The floral department has low inventory but also pretty clean. The entire store seems to need better management, especially concerning the cleanliness of a store where people buy food to eat. I live only a mile away from this Kroger but drive to the Kroger in royal oak. You wouldn’t even believe it’s the same brand of store. Possibly different owners? Not sure but go there and take notes and please revamp this entire store.
October 2022 by Alyson Little
I only go to this location sometimes because it's a little bit from my house but it's close to my sister's work, so if I need to go grocery shopping and feel like going to Kroger, after I drop her off I'll head to this location. Especially after my old usual location by house has been so empty lately I've been venturing to other locations. They had most everything I was looking for except 2 things. One which is a newer pasta item but one is an item that's been around for years and is a popular yogurt item. Still impressed though, workers were nice and the lot wasn't ravaged with carts which is nice to see.
October 2022 by AJ D
Rodney the store manager and Debbie a team member or excellent and helping me find some ingredients I went to Meijers they did not have it but they were able to provide a little bit of personal shopping for me. My fiancé wanted me to make us particular dish. I was able to find all the greetings here but they're help.
September 2022 by K B
It’s a pretty decent Kroger. I come here time to time usually with no problem however the last time I was here a guy followed me around. He even stood behind me and watched me shop. I don’t know if he was a employee or customer but it was super weird.
August 2022 by Leah Hines
Not gonna say her name, a supervisor loves fent___yl pills. functioning drug head at your grocery store supervising.
August 2022 by Theresa Urban
I just wanted to let everyone, especially the managers at the Dequindre store in Warren Mi know how grateful I am for their cashier Stephania. I accidentally left my wallet at her register in the morning of 8-4-2022. I didn't realize it intil 8:45 p.m I would like to Thank her SO much for her honesty, in turning it in. Especially in these times. Your manager's need to give you some kind of recognition for your Honesty. I Thank you from botton of my heart.Theresa
August 2022 by Nand Kishore G.
Bad has gone worse. The quality of the store has deriorated over the past few years, especially since the pandemic has hit. Short staffed, no one to stock items in aisles, poor quality of fresh food and bakery items, I'm definitely not going back to this place anytime soon!
July 2022 by Nand Kishore Gajarajan
Bad has gone worse. The quality of the store has deriorated over the past few years, especially since the pandemic has hit. Short staffed, no one to stock items in aisles, poor quality of fresh food and bakery items, I'm definitely not going back to this place anytime soon! ?
July 2022 by Valerie Moran
Stopped in at 10 min to 10 for butter. A Worker at the door claimed they were closed. I asked multiple times what time they closed. She then said they were short staffed. Really? No way for anyone to ring up butter? I dont appreciate wasting a trip and then having to go to Meijers after working all day. Will be contacting corporate.
July 2022 by Scott Alan Blanchard
Nice Kroger. Seemed to be a smaller store from the outside, but suprisingly large inside.
July 2022 by kitty 2019
Well I was there this morning and no lanes were open the woman was on break you think that somebody would take her place so that she can leave her cash register Lane open I could not go to self checkout I had too many things and the people were pretty rude I think I'm going to go to 9 Mile Kroger for now on??
June 2022 by Aj D.
Rodney the store manager and Debbie a team member or excellent and helping me find some ingredients I went to Meijers they did not have it but they were able to provide a little bit of personal shopping for me. My fiancé wanted me to make us particular dish. I was able to find all the greetings here but they're help.
