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December 2023 by Ryan Griffin
Patty was very helpful on the phone with me and took the time to look up a specialty appliance for me on the spot. I'm looking forward to doing business with Vent-A-Hood!
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August 2023 by Marissa Kramlinger
Love that they carry Kamado Joe grills and the attachments.. a little upset that I paid full price for an out of the box griddle... when the employee said no one had cooked on it or used it.. I get home and the box has a shipping address from a buyer in GA.. shouldve at least offered a lower price as it is not brand new.
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June 2023 by B Kirch
Great Family owned business!Great customer service before, during and most importantly after the sale when it's the most needed.They have a great selection of High-End Appliances.Kudos to Vent A Hood for their old school customer service!
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February 2023 by Michaela Lindgren
Very helpful and informative.
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November 2022 by Jeff B.
Very helpful small business in "the neighborhood ". Deals in quality appliances, different than the big box stores.
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November 2021 by D Rink
Amazing small business selling higher end appliances. No need to go anywhere else. Not only will Joe and Patti help you find the right thing, they will listen and treat you like family. Support after? My goodness they helped me and I believe joe would give you the shirt of his back if you needed it! A true one of a kind place...go in and see what it's all about.
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November 2021 by Sales BluntTech
Awesome mom and pop owned business for high end appliances. Support small business
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May 2021 by Joe H
I went in to buy a grill and Joe walked me through all the features and provided excellent service. If you're looking for the best customer service and not the big box experience this is the place to go. They stand behind the products they sell and are extremely helpful. I'll never buy an appliance anywhere else. They went above and beyond to help me get my grill setup and unexpectedly to me, the same day. They have a customer for life.
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October 2020 by Rachel W.
When we were looking to replace some older appliances we did a little research. We went to several local appliance stores in the twin cities but when customer service was lacking we looked for a better option. That's when I found Vent-A-Hood. A family owned business since 1969. Patty and Joe Sullivan are just top notch. From the very first visit to their showroom they were both so knowledgeable and personal. They specialize in sales and installation of the finest names in appliances. Their knowledge and service is truly second to none. They also have some of the most experienced and outstanding installers. Scott Hamel comes with over 30 years of experience and is simply the best. Look no further than Vent-A-Hood if you need a new appliance. I've been recommending them to all my friends. They make the selection and installation process easy.
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January 2020 by Maribec S.
I love Patty and Joe. Patty helped me with my recent purchase of a new Wolf induction stove oven and a new Vent-A-Hood. She is always so helpful. I have known them for many many many years and I'm still their customer. That says a lot. I will never buy from anyone else.
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September 2019 by Martin LaVenture
Excellent sales, and installation support. The sticker prices are high but the value of the investment into these products is worth it. Our wolf appliances have been outstanding.
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August 2019 by Kris H.
We stopped in to check out their display, thinking they were the distributor (my mistake in writing down addresses). Even though we said we had a relationship with another business, Joe was very gracious in explaining his business and services. He spent time giving us some ideas and things to think about, and we appreciated learning more about how he vented his own home since we will have the same range. If we didn't already have a strong relationship established with another salesperson, I'd work with this business. The only reason I didn't give 5 stars is that I have no experience (yet!) in purchasing from them. It's nice to know they are around.
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October 2018 by J Higgins
Very insightful friendly staff who can articulate the way a hood should work. Did not realize they sold appliances (refrigerator, stove, grills, ice machines etc) would strongly consider them for future appliance needs.
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March 2016 by Doug Gustner
Always helpful and great to work with! They know what they are doing and can be trusted to do the best for you.
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March 2014 by Diggy DC
Price was the same as going anywhere else. They probably order the product for many of the others around i.e.... Appliance Smart etc. Had the woman helping me give me their install guys contact information.... we emailed to back and forth. He told me he would call to schedule a time for him to look at the job. A week went by and I made other arrangements.... I actually had another contractor installing the unit because I never heard back and the first contractor just shows up at my door. No call no nothing. ACKWARD! I told him he lost the job because he couldn't get back to me.
