-
October 2023 by Anna Clare
Helpful, and super friendly.
-
September 2023 by Pat Lehnherr
I go to this Ace hardware quite a bit for tools, supplies and other things when we're in town staying on our sailboat. The staff at Wise Ace Hardware are always helpful and always friendly. They always seem to have what I'm looking for.
-
September 2023 by Diane Tri
I grew up going to Wise Hardware with my parents. I'm a loyal Ace Hardware customer with Pellicci Hardware in Zumbtota as my home store. Last week I went to Lake City Ace. I was disappointed. The 2 employees were unfriendly with dull personalities, seemed unethusiastic to make this Ace the Place. I bought an item , $400+, later felt I overpaid, looked up the store's website, saw the ad for the same item, end of season price & $100 cheaper. Since that store closed at 6pm, I waited until the following day to ask if I could get a refund, explaining why. Employee Bob checked, but advised me I should return it. The box must be in pristine condition & a restocking fee would be deducted. I went to Rochester's Walmart, paid $196 for a completely similar item. I returned the original to Lake City Ace. This store no longer has a small town atmosphere. I won't be back.I'd like to repeat I told Bob that this store's website pictured the window air conditioner $100 off. He told me that Ace has global ads but each store is independently owned & have their own ads. So, to be sure, return it. That was inconvenient & difficult because I'm not young or strong. The 2 employees on 8/31 @ 4:45pm were not customer friendly or respectful Ace ambassadors. I'm an advocate for consumers. Few take time to complain, most tell friends, family coworkers & don't return. Negative feedback should be appreciated & result in better service.
-
September 2023 by Tim S
Very helpful staff!
-
August 2023 by Justin Greer
Good lil store for almost everything you need
-
June 2023 by goihlkrier
It's always has a great service and very knowledgeable employees
-
June 2023 by Paul Indergaard
Great store, friendly staff, very helpful
-
February 2023 by Deborah Latour
They were very helpful and friendly, they can show you where everything is at but not knowledgeable about products in the store and unable to copy simple keys as requested
-
October 2022 by jim kaiser
Great people. Great service.
-
October 2022 by Katelyn B
Locally owned and locally run. Staff is very helpful and they know the store and products well. The building itself has lots of history and is full of character inside.
-
June 2022 by Jason Faas
Seem to always have what I need with the long drive to a big box store
-
February 2022 by R W
Great little hardware store, has wooden floors very helpful staff.
-
January 2022 by SpoonerLove
They've helped me out of many jams.
-
December 2021 by Ryan Hull
Had what I needed and great service.
-
September 2021 by Jeff Bowers
Nice to see Ace hardware stores still around.
