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February 2024 by Kelly Finley
My son and I have been trying to get an aquarium up and running. We were able to get live plants for our aquarium. We have well water and trying to get it habitable for fish has been a process. We were there multiple times to have our water tested. Staff was knowledgeable as what we needed to do at each step. Offered products but were never pushy about. Barry also was very kind to my kids each time were in the store. My son is very happy with his fish
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February 2024 by Azrael Serene
Awesome selection! The Store and Animals are well kept. The staff are knowledgeable and kind. It has Been our primary pet store since 2020.
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January 2024 by Casey Kukowski
A really neat store, a lot of products for exotics. Animals looked to be in really good shape from what I could see. I would go there more if I didn't live 2 hours away. I docked a star because there is a really strong ammonia smell
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October 2023 by Kelsey Schultz
The owner was so incredibly kind and helpful with all of my questions and needs! I purchased a new fish tank for a very reasonable price and was guided in my purchases regarding decor, the correct fish food, etc. for that specific tank and the fish I plan to keep in it. Very knowledgeable and reliable, the store was clean and easy to navigate with SO many different kinds of animals and supplies to choose from. I highly recommend stopping in for a visit and/or to find and bring home your future pet!!
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August 2023 by Courtney Ann Lee
I almost couldn't believe my eyes today at the absolutely horrendous animal display put on by Happy Tails at the SCFF.3 bearded dragons loose on a table, one grotesquely overweight as well as a Boa Constrictor with tons of open sores and wounds, ripped off scales, and what looked like burns. When I asked Barry what had happened to the animal assuming that it may be a rescue being used for educational purposes he blatantly and dismissively blamed the fair goers for petting the snake backwards. Here's a thought, if people can't responsibly touch the animal, don't have the animal out on display to be pet. Continuing to have that animal on display with open wounds for anyone to touch while you sit there with a smile and blame other people for its condition is the most disgusting, disturbing thing I have seen out of an "animal professional."A store I will never step foot in again.
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August 2023 by Tanya Clark
Imagin sticking your face in a liter box that hasn't been cleaned out in weeks and that smell being burned in your nostrils!!! Pretty sure I wasn't in there even 2 minutes and I started to feel sick! The employee there tried placing blame on poor ventilation and I commented, "There's more to it than that." My daughter told me that he commented that the smell mostly is coming from the rabbits and that they clean the cages twice a week. Being a previous rabbit owner myself I can say for certain that twice a week is not near enough!!! Try daily. Maybe even a couple times a day to get that stench under control!!! How in the world this store is even allowed to remain open is quite a miracle! If it was possible give negative stars I would!
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July 2023 by Amie Kirby
I was excited to see the live animals and make a few purchases. The moment I opened the door, I was overtaken by the horrendous smell and condition inside. I observed one staff, who was helping another customer. There were significant environmental concerns, including the condition of the aquariums. I got as far as 2 aisles, and had to leave because of the smell. It's a bummer because I drove an hour to visit the store, and stayed less than 2 minutes.
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June 2023 by Renee
We had a GREAT experience at HAPPY Tails! We just lost our bunny and they helped us find a new one!! Our new Daisy Mum has helped heal our hearts!!! THANK YOU HAPPY TAILS!!!!
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June 2023 by Jenna Lau
This place is absolutely disgusting!? the moment you walk in it smells horrid! The fish tanks were super dirty, the lizards had no water, and the leopard geckos had no source of light! One looked like it was dead or close, the rabbits were very warm and looked sick. This place is horrible! Please don’t buy from them!
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April 2023 by C P
The thing I love the most about this place is that they will take the time to write down everything that you will need to know about whatever pet you decide on. Hunter is an amazing employee and stays focused on just you while you are there asking for info on the pet you are purchasing. He has so much knowledge on tortoises and he made sure I was comfortable with everything before leaving with my tortoise. The store is well laid out and they have a lot of different varieties of tanks and supplies. I’m so happy I was referred to them and will be a returning customer for many years to come.
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April 2023 by XD3V1L G1RLX
The thing I love the most about this place is that they will take the time to write down everything that you will need to know about whatever pet you decide on. Hunter is an amazing employee and stays focused on just you while you are there asking for info on the pet you are purchasing. He has so much knowledge on tortoises and he made sure I was comfortable with everything before leaving with my tortoise. The store is well laid out and they have a lot of different varieties of tanks and supplies. I’m so happy I was referred to them and will be a returning customer for many years to come.
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April 2023 by Jake
Animals are really poorly taken care of in this store to the point that i would never ever think of buying an animal from here. It's pretty sad browsing and seeing brown water that's days old and filled with dead bugs. Waste all over in the cages. All of the fish aquariums are extremely dirty as well as the reptiles. Food looks like it's been sitting for days if not weeks. Strong smell in the store. Reptiles are way overpriced. I'd look elsewhere for your needs.
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April 2023 by Lori Burns
Always greeted at the door and every person working here is very helpful. I have made several purchases here and would recommend this store for sure!
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February 2023 by Aaron Bogue
Great selection of supplies for reptiles and aquatics. My go to place for my reptile feed!
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January 2023 by Jennifer Carlson
Very friendly and I asked to hold one of the snakes and the guy was very nice about it and he brought me out a snake to hold
