January 2021 by Lauren Brown
Terrible front desk service. Too over priced for this location. Not impressed at all.
December 2020 by Eric Potter
Staff was friendly and efficient.Rooms were in good condition with none of the lack of attention to detail issues present in some hotels.HGI like many other places has adjusted their service offerings based on covid safety protocols. That did not diminish the quality of the stay.HGI remains my 1st choice in national chain locations.
December 2020 by Paul Calhoun
The staff here goes out of their way to make sure that you're comfortable. I stay in a lot of hotels, more than 200 during last year alone, the staff at the front desk of this hotel could be at any five star resort. They do have a restaurant on property which is nice for hotel at this level but they are working with a limited menu and restricted hours due to the virus. I really can't think of any thing that I would have changed. Thank you
December 2020 by Henry Smith
This is a nice, clean and well maintained hotel, with a well trained staff, who are courteous and eager to assist as needed. Nice convenient location, with easy access to shopping, eateries and the highway. As far as I am concerned; this is the best hotel in Meridian, MS.
October 2020 by Total-Source Chemical
I had been driving for days and my feet had started to swell and I was in horrible pain. I made a reservation at 7:30am and I called them to see if I could have an early check-in, I explained my situation and gave them my Hilton Honors Number. And they stated they normally wouldn't but since I was having the issues I was having and I was a hilton honors member they would make the exception, this next morning my feet are not as swollen and feel so much better. Thank you so much, I will recommend this hotel to anyone coming to Meridian.
September 2020 by Mike James
Good stay, they did a great job in cleaning. The patrons were also good. No one crowded your space in common areas. The only issue was the tv. It had some issues. The thermostat for the air was also weird. Overall, I recommend.
September 2020 by Kari Brothers
Just a quick stop while traveling through. Convenient location from freeway and places to eat. Clean, updated hotel with friendly service. Basic rooms, but clean and comfortable beds and AC. Perfect for what we needed for the night.
September 2020 by Matthew McArthur
Nice clean location. Rooms and facility were obviously dated and worn. Also, there was absolutely zero mention or enforcement of the state's mask law
August 2020 by Marvin Taylor
Amazingly, absolutely the best stay I've had of any hotel I've ever slept in, clean great staff, and such a beautiful lobby.
August 2020 by Brendan Roberts
Day 2 I had to kill two massive roaches on the 6th floor. I called the front desk to get some housekeeping and instead got an argument that I didn't need housekeeping, but maintenance. Well maintenance didn't come for two days and of course they didn't clean anything so I asked for housekeeping again. They didn't come. It took three trips to the front desk and 6 days to get two massive roach carcasses out of my room. Today I went to breakfast at 9:55. The server laughed at me and said there were only 5 minutes until they closed. OK, I'm still gonna order then. It's just a general attitude of being inconvenienced by their job here. And the TV setup is from the 90's, the rooms are small, I'm a diamond and treated like that is an inconvenience also. Just avoid this hotel.
July 2020 by Michael Davidson
Very friendly staff! Room was clean. They are transparent in showing everything they do to clean and disinfect your room for COVID. EXCEPT for the crusty used wash rag from the previous guest. But all in all, would certainly stay here again the next time we are in.
July 2020 by Kelly Digital Photography Go Hard Photo Art
John was really cool and helpful. Very nice guy! The rooms were very clean and the water pressure was great. This place accommodated all of our needs. It slept 4 of us very well. A big plus is that we were able to hook up our gaming system to enjoy games and Netflix. Overall it was a relaxing experience in a rough time
July 2020 by Marilyn Pearson
Everything was awesome! Rooms clean great night sleep. John was soon polite and professional.
March 2020 by Patrick Knotts
The bed was soft and the pillows were comfy. The drive through area has a very hard concrete floor. It hurt when I fell over. Other than that, good place.
February 2020 by LAVAR GREEN
Comfortable clean and excellent customer service
February 2020 by Olumide Adebayo
Clean rooms, prompt service. Consider providing free breakfast
February 2020 by Elena Stidham
For the price I expected a little more out of a Hilton. I had to wait nearly 5 minutes as the receptionist sat & twiddle her thumbs in the back so I could pay for a juice I was getting. The mini fridge made an awful noise every time it came on throughout the night. The room was clean though. Beds were hard and very comfortable
December 2019 by Penny C.
They say free WiFi but the speed is so low you can't use it. It was 4 mb . You can pay 5.99 and upgrade. Breakfast is 12.99 and coffee is 2.50. Beds are comfortable but for 179.00 per night we felt we could of done better.
November 2019 by Traci U.
Recently stayed at this hotel at the suggestion of the Magnolia Marathon staff (great event, by the way)! The hotel was clean and in a very convenient location! The hotel staff were welcoming and knowledgable about the area! They made great suggestions for dining! Used the app to check in and out with no issues!
October 2019 by Michelle Wiggins
Quaint quiet and spectacular place clean and comfortable with big rooms and tubs. Front desk was awesome on am shift !
September 2019 by Paul Ronnie
This is a decent hotel just off the freeway in Meridian. Breakfast in the restaurant next to lobby was good, I ate from the buffet but I believe you can order from the menu. They are open for dinner too. My room was nice, larger than a regular room with a couch and chair. There is a small refrigerator and microwave in the rooms. Plenty of parking here including truck/trailer and semi parking. Several restaurants are just across the street. All staff I met were very nice and helpful. Good visit.
July 2019 by Sami P.
After driving all day from TX, this was a nice place to spend the night for my weary family. Friendly staff, clean comfy room. Very pleased! Would definitely stay here again.
June 2019 by Monique I.
My family and I came into town for a funeral and wanted a hotel that was "in the center" of everything. This one sufficed. The staff was great about helping us and making us feel very welcomed. The lobby is beautiful and very lush. The rooms were great. Clean, well stocked and the bathrooms were good too. I was surprised by how well the shower was. Needless to say, I will be staying here again on my next visit.
June 2019 by Michelle B.
Very clean and friendly! Stayed here on the way to vacation and on the way home. Perfect indoor pool after a long day of traveling with kids! Easy way to get pent up energy out. Workout room overlooks pool which is convenient to keep an eye on kids. All around nice place and would stay here again.