Horrible customer service. They won't answer the store phone and it was impossible to get help.
August 2019
The geek squad is not good with customer service we are elite members and give them a ton of business but always leave frustrated. The people that work there are rude.
July 2019
Stores like Best Buy are a sinking ship. Went in with a simple return of a product given to us as a house warming present. They said you needed a receipt. I told them store credit was fine it was the model we didn't want. Wanted to purchase more things today too. Guess amazon wins another customer and Best Buy goes down... read full comment