Old American Insurance Company

Insurance
Hours: Old American Insurance Company is a fourth-generation, family-oriented company that has been providing "Security Assured" to its policyholders since 1895. The company currently serves nearly 200,000 policyholders across 47 states and the District of Columbia, and has received an A- "Excellent" rating from A.M. Best as of September 2019. As a subsidiary of Kansas City Life Insurance Company, Old American is known for its fair and timely handling of claims. Customers have praised the company's responsiveness, with one reviewer stating that they were able to get in touch with a live person without any trouble and receive requested documents within minutes. Another customer, who had been with the company for over 6 years, had a hassle-free experience when their father passed away in 2018, with the payout being made as specified. However, not all experiences have been positive, with one reviewer reporting issues with the payout process, including missing paperwork and a check being sent to the wrong bank. Despite these isolated concerns, the overall feedback suggests that Old American Insurance Company is a reliable and customer-focused provider of life insurance and other financial products.

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1. Kansas City, Missouri