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December 2024 by Adam O.
ZERO STARS if I could! BUYERS BEWARE! Do not purchase a pool from this company without a membership! Our family had the most awful experience. After purchasing a pool online, they mistakenly shipped 2 liners and no frame. We were refused a return and told since were not a member, there was nothing they could do to help us. This was bought for the 4th of July, and now we're stuck with the payments for a pool we never received. STAY FAR AWAY!!!
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July 2024 by J B.
I bought a set of tires had an 8:00am appointment at the tire center. First the person that opens the center is late a store manger stated they are always late. Then I get the tires put on the car on my way home I get a phone call the tire center guy stated that the kid that they pulled from inside the store over inflated my tires. By this time I'm almost home I live some distance from the store so I get home check my tires with my tire gauge and they are 10lbs over the limit on pressure I deflated to correct tire pressure. Then I notice the kid didn't put any valve stem caps on the tires he worked on. Then I get my torque wrench out and check to see if they have been torqued. Half the lug nuts were loose and so there's that problem to on top of it. This is a complete lack of incompetence and training on Sam's Club part someone is going to get serious hurt of killed because of complete lack of incompetency and care and training.
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April 2023 by Fred Miller
Great new manager..place is spotless ...brings back new confidence in the Bakery
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February 2023 by Becky H.
I don't know very much about Sam's Club, but maybe this is what I should expect. They don't have as many healthy choices, such as gluten free items, like Costco does, and I felt their prices were higher, and for inferior products. This one really had the Walmart vibe, and I mean that not in a good way. The final straw for me was at checkout. The checker asked me if I wanted to upgrade my membership, and I said "no, thank you." At which point she got very passive aggressive in telling the cashier she was training not to bother offering me the credit card, as "people like me" were certain to reject the superior benefits of said card. She repeated herself three times to her trainee, so I know I did not mishear her. I felt like saying, "hey. I'm right here!" I was blown away by so much passive aggression to a new customer. I'm glad I still have my Costco membership. I guess it was a mistake to try Sam's Club.
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November 2022 by Rufus P.
I love this store , everyone is so helpful, but saeed is above and beyond the best employee!!
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November 2021 by Scott G.
Sam's Club usually very consistent no matter what location you go to. Now a days there are pretty much no cashiers and all lanes are self checkout. I recommend downloading their app and doing the scan and go so you can skip the self checkout lines.
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June 2021 by Sam J.
After backing into the gas station I was met by an angry ole' man raising his voice telling me "you're not supposed to do that." and "if you don't like it you can go somewhere else." In the middle of his ranting another truck backed in an I told him to "go yell at that guy." The mere fact that they have this gas station set up to be 1-way whereas 70% of vehicles fuel up on the left side is as if they think people are so stupid not to just back up their vehicles. On top of that, they have hours at their gas station when they could easily be a 24 hour station if Wally Mart dished our 60 bucks to pay someone minimum wage to sit on their a*** I can see the Walmart overlords laughing at the angry ole' man every time he files a complaint because he has to deal with the people who think logically.
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June 2020 by Dave C.
It appears this Sam's Club intentionally made its gas lines longer. First the basics: They ask cars to enter all in the same direction. This is fine, and more efficient in theory. Unfortunately 80% of cars have gas caps on the left side. This still functioned when they had hoses that reached the far side of the car. But then they shortened the hoses, effectively making half of their lanes useless to 80% of cars. Now the right hand lanes are several cars deep while available spaces remain in the left hand lanes. Simple fix: Either allow entry from both directions, or bring back the extending hoses. I'm not sure how this basic concept eludes them.
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May 2020 by Jessica S.
Sams Club has all your food, household, medical and basically anything else you can think of. Customer service is lacking but I typically use the scan and go or pickup.
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March 2020 by Tony B.
They recently shortened the gas pump hoses to force people to come in one direction. Now have to wait 12 cars deep to get gas. I burn the discounted gas price waiting i
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December 2019 by nancy crigger
Good food
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October 2019 by Chase M.
I came in for an eye exam at 9am when they are listed as open, customer service individual informs me that no doctor is there until 10am so I wait until 10am to see the doctor. 10am comes around and I am then informed by the same individual that there is no doctor except on Mondays and Thursdays. I would suggest if you're someone who is busy or values your time to go nearly anywhere else.
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July 2019 by Terry L.
I've been a Sam's Club member for nearly thirty years, and my company typically keeps about ten memberships at any point in time. These have always been the plus memberships, btw. Today I placed an order with them online, which should have been free shipping for plus members. I was charged shipping and when I called to complain I was told that my plus membership really wasn't. In my opinion, they aren't acting in good faith and have been ripping me off. I think I will be transferring my company's memberships over to Costco, they at least seem to care about customer satisfaction.
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June 2019 by Kathy S.
I have shopped this club for many years now and have always been pleased with the quality of the products and the prices. They offer "instant savings" to their club members about ever couple of months which allows you to receive an additional discount on top of their already low prices. The store is clean and the employees are friendly. In addition to the discounts on food and home products, they also offer discounts on fuel.
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April 2019 by Midwest M.
Good bulk food buys. However the DirectTV/Satellite salesmen need to go away- too aggressive and not being truthful about their programs they are selling.
