-
September 2021 by Mark Williams
The location on Glenstone is permanently closed.
-
September 2021 by Alyssa
You cannot even call to simply ask a question about your account. I literally called back to back for over an hour after they first opened. No one answers the phone. They do not even pick the phone up to say "can you please hold " they just completely ignore the phone all day. Very unprofessional if you ask me but hey, what do I know? Maybe they are trained to just ignore customers.
-
January 2021 by Forrest Miller
Would not recommend!! Very poor service and customer service. The first loan coordinator apparently failed their job and the second one acted like he didn't have time for it and was just rude. Ordered and charged us $500 for an appraisal and then called a few days later, after 3 months since we started this, and said they couldn't do the loan they originally stated would be no problem. Seller no longer going to hold the house.. This place is a nightmare. Still waiting on emails/call backs right now.
-
September 2020 by Logan Cole
Easily the worst branch in Springfield, can't get ahold of anyone, poor service, and always long wait times.
-
September 2020 by Kurt Tuchscherer
Try to get a actual person is next to impossible. System had no way to answer my question, so I have no idea if I will receive my replacement card at my new address.
-
August 2020 by Lauren Bratz
There were changes made to our account without ever notifying us, placed holds on checks many times in a row (which left us unable to buy materials for our business for 7-10 business days), and they've messed up checks that I've deposited by hundreds of dollars that I didn't realize was missing until I went to pay for my down payment on our home.
-
July 2020 by Wiley
Horrible customer service, long wait times, not enough open hours, and greedy.
-
July 2020 by Forrest Bieser
“Regions has a zero tolerance for bounces checks, even if it’s not fault.”Regions is old-school, out of date, and will steal your money. Choose a different bank.
-
April 2020 by Daddy Dubbs
Lack of hours is infuriating. I cant give a good review if Im never able to get there.
-
March 2020 by Mo G.
REGIONS BANK sucks, very bad customer service, Bad website and very hard to get hold of anyone . Their website sucks
-
February 2020 by Chris Griesedieck
The staff is very friendly and helpful, especially Marquisse Taylor. They answer questions in a timely manner. They will sit down with you to discuss your personal banking options and make suggestions on how to invest your savings. I love being a Regions customer and I have nothing but good things to say about this particular branch.
-
January 2020 by James Cook
Very proffessional
-
November 2019 by Tiffany Cross
Fella helping me out was obviously agitated at bringing in multiple deposits for small business. The day after a holiday and weekend, it should be expected to get several deposits.
-
April 2019 by Kathy Smith
Had a perfectly fabulous experience opening my new account... professional, fast, informative, no unnecessary red tape, yet all the employees were still very friendly and welcoming. Enjoyed chatting with them... and the green apple suckers aren't bad either!!
-
January 2019 by Bob Lyon
Marquisse is very helpful and spent a lot of time explaining everything to us and helped us understand everything. Very good and helpful
