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September 2021 by Jon L.
What kind of business is only open 6.5 hours a day? Cannot do any transactions in the lobby any more, and if you could they are only open until 4 pm( unless they decide to close at 2pm which happens on a whim and frequently). I drive with a trailer attached to my vehicle regularly and cannot fit through the drive though, this leaves me to have to walk through the drive through. This place is a joke! I'll be taking my and my family's money somewhere else that is actually open during regular business hours!!
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October 2020 by Evan H.
What kind of bank closes at 4pm on a weekday? The banking day is supposed to run until 5 and most people aren't served by 9:30-4 hours. What a pathetic level of customer service.
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May 2015 by Jennifer T.
This is based strictly on appearance. I realize friday is casual day for most places and you can wear jeans but what I saw was terrible. Between the 3 people I encountered they had ratty jeans, a farm shirt and greasy hair that looked like bed head. I couldn't believe what I was seeing. I know I shouldn't judge but when they look like that I question if they are capable of handling my business. For Petes sake a button up shirt, non ripped jeans and combed hair is what I expect to see at my bank.
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May 2015 by Steven W.
We opened an account with US Bank because our family is spread out all over the country and we wanted to have a common bank in case we needed to get money to each other. The branch in Missoula appears to have a thief in its midst. If you bank here do NOT trust making deposits at the ATM. Our family has been ripped off twice now. One deposit came up 10.00 short. We wrote that off to a possible mistake on our part. but a week later a 600.00 deposit made at an ATM was completely reversed. AVOID US BANK IN MISSOULA AT ALL COSTS
