"They were busy, I'm sure due to the solar eclipse event. Yes, they were probably slower than normal but that was to be expected. The food was good. My daughter had an issue with her burger not being done like she likes it. They made her a new one and packed it to go. They also gave us a free shake. They comped the burger. They were really nice about it. I would recommend this Applebee's. "
"Upon being seated at my table and by our server I noticed my arms sticking to the table. So I asked if I could have a rag or something to wipe it down. The hostess came over and stated "it might be just the texture of table". Proceeds to very quickly wipe the area I spoke of and the asked my girlfriend if her side was sticky as to prove her point. My girlfriend said no. Hostess just walked away. I think I know when a table is sticky or not. Please don't insult my intelligence with it's the texture of the table. Anyway, the waitress was fantastic and food was delicious! If it wasn't for that I would have asked for the manager last night."
"Food was good. However there was a problem with our order getting to us in a timely manner. The manager took care of it in an appropriately. Also every one around us seemed to be pleased and received their orders on time. "
"Come here a lot they mess up sometimes but always fix it. Good place to eat. Hunter was our server he did a great job! 👍🏼"
"The serves was great. Our food came out hot. Our waiter was friendly and kept our drinks filled. Great environment. I would go there again round midnight. Amazing service for the time of night we stopped in."
Applebee's Neighborhood Grill & Bar - 6100 O St Ste C318
"We were in Lincoln for a Martial Arts Tournament. We always like to have dinner together after. There was 25 of us all together. This is often hard to accommodate on a Saturday. We called around noon and spoke to Caitlin. She reassured us that although they don't take reservations that they would accommodate us if we knew about what time we would arrive. We arrived on time and they had tables ready for our group. Our server Taylor was great! She was polite, patient and managed our group efficiently. Our drinks, appetizers and dinner were all served in an appropriate amount of time. We several families that were split up among our tables and she had no problem managing our checks when it is was time to leave. We enjoyed our service at this location and we will be sure to return here for great service the next time we are in town!! We will be sure to ask for Taylor again!"
"My fiance and I visited this restaurant to get a quick bite to eat in a casual setting. We were seated quickly and our server met us in a fair amount of time. She was very pleasant and relaxed. We ordered the 2 for 25 meal deal and my fiance tried the four cheese mac with honey pepper chicken tenders. When the food arrived, her plate looked unpleasant, with the macaroni sitting in a pool of the honey pepper sauce, which we assumed from the menu would only be on the chicken. After trying a bite of the food, both her and I agreed that the taste was unpleasant due to the amount of sauce on the pasta and the lack of cheese on the macaroni. When asked by the server how the food was, we explained our displeasure with the dish and asked if it would be possible to see a menu to choose a different item to order. She understood and brought us a menu. We decided that we did not want to order anything so we asked if it would be possible to get a refund on the macaroni and she sent her manager over. His demeanor was condescending and he seemed to act as if we had inconvenienced him or done something wrong by asking to speak with him. When we pleasantly explained the problem, he scoffed at us and said "it was written on the menu" before leaving to take it off our ticket. We were very upset and embarrassed by him and so we asked the server for the ticket so we could pay and leave. The manager needs retraining in customer relations. I am not sure what was worse: the food, or this manager. Regardless, we will not be returning."
"The dinner food was delicious but we didn't like the BBQ salmon. Prices were affordable and great. The servant didn't show enthusiasm in helping us."
"I always have a good time when I come here, the servers are always fantastic to me and whenever I come with friends they serve us all to the best of their abilities, which they do great even when there's a lot of us. I still need to try more of their drinks but I've enjoyed their food for years, in the restaurant and for carry out."
"The service was outstanding and pleasant and the food is reasonably priced and very good. I wouldn't hesitate to recommend the place to friends and colleagues."
Applebee's Neighborhood Grill & Bar - 3730 Village Dr
"I usually have enjoyed Applebee's...but this time was particularly disappointing. The A/C was on so high we were freezing. The cool air was blowing right over all of us at the table. Very uncomfortable. The waiter took water and drink orders...brought the drinks and said water was on the way. Really? Had to wait for the water. Then, he asked us if we wanted our salads ahead if the main course, and we said yes. Well, the salads finally came, first two for the couple with us, then a few minutes later, the other two salads were brought. Huh? Within about 2 minutes, the hot food came! I would have appreciated 5-8 minutes to enjoy my salad, by the way. Meantime, here comes the hot food and because of the ice cold A/C breeze, the dinner got cold immediately. Our friends had to ask for a second cocktail, finally after the food was finished. The waiter should have noticed their drinks getting low and offered another. Well, that's a newbie for ya!!! "
"Went to eat with my mother and daughter last night about 6pm. The server forgot appetizer brought it out after the food, which defeats the whole purpose. She could've just said I forgot to put it in. Had to ask for silverware 3 times. Food took a long time to come out. When it finally did it was good. We will stick with the mall location."
"Poor food and the service was very slow. It took 20min to get a glass of water when we arrived. We have been here before and it was usually pretty good but I will not go back here again."
"I had shrimp and fries. Shrimp were small and food not all that warm. Waitress friendly an helpful. Waited too long for food. Not all that many customers. "
"Went Saturday night for a birthday dinner. Things were OK, I ordered a salad with my dinner, you would think the server would know it should come out before the entrée. Nope, all came out at the same time. So eating the salad and entrée got cold so I just took it home and ate it the next day. Definitely room for improvement."