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January 2025 by Kenth Pedersen
Very friendly, efficient. Sent email, jumped in car, order was waiting when I arrived.
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January 2025 by Jason Brown
Great and friendly
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December 2024 by Meg Cantera
What a convenient shipping/fax place in small town! Now I don't have to travel to Reno. Customer service is top notch, and they handle things quickly and efficiently
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December 2024 by Gio S
My experiences at The Office have always been amazing. The staff is super friendly and helpful anytime I come in even if they're busy. I love that It's always clean and well organized!
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December 2024 by Stacey Orwan
I love these guys, they are always beyond helpful, and I am as challenged as they come when trying to ship back items to TikTok or Amazon.
Kelsey is adorable, actually everyone that has ever helped me is.
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December 2024 by Huey Randolph
I came in to ship a usps I priority envelope that was already filled out with sender and address already filled out. The lady Arlene that helped me put another address as return address that was in your system rather than using what was on the prefilled envelope even after confirming the return address prior to printing label. She had to redo it which wasted several minutes of my time due to I only have 30 minutes for lunch. It be helpful for them to follow what's on the label.
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November 2024 by Sandy Bradley
This guy really needs some customer service skills. Please hire better people!
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October 2024 by Willis Chambers
Can handle all your postal and shipping needs.they charge .20 for each label you need printed.
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October 2024 by Jillian German
The office has always gone above and beyond helping customers and explaining how things work. Today I witnessed a customer being absolutely rude to the employee for no reason at all. The employee was trying to explain how UPS works for Access Points. The customer proceeded to be so rude that she made the other customers feel not welcome. The foul language against the employee was uncalled for. The employee was nice and handled that rude customer very professionally. The office, never stop being you! You guys rock!
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October 2024 by Catherine Dolsen
My husband and I used the office’s notary services a few weeks ago, for a cost of $85. Everything was done incorrectly and we had to go to another notary at further expense.
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October 2024 by HALLIE-DAWN SMITH
The hidden gem of fernley. Amazing prices and fantastic friendly staff that go above and beyond for customers. They have saved my butt multiple times with emergency b&w prints. I'm beyond thankful for them! If you have not used their service, I recommend them hands down.
Don't ever change and keep up the fantastic work!
^ That review was 5 years ago. Sadly, it seems like their standards of an employee have gone downhill. Disrespectful and unpleasant individuals ?
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October 2024 by Erin LaShell
Not sure what the issue is, but the staff are unfriendly and smug. Had a simple package to drop off, turns out I needed a different shipping label. The blonde who “helped” me seemed like she had better things to do and providing quality customer service (or just being something other than rude) was just too much of a bother. Personality of a wet sponge.
Not a problem, this is a small town but I’ll still take my business elsewhere.
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July 2024 by Tom
I would like to say that The Office did nothing wrong in their part of the mishandling of my package. My issue is with Ray the owner when my wife called to try and get some info. I wont go into the details of my package but what happened was a mess. Ray would not let my wife even give any details as he kept interrupting her with his lies. He hung up on her. I called back and a lady picked up the phone and was very helpful and did what she could and told the truth, unlike Ray who not only lied to my wife but lied to UPS about my package still being there when it was not. Next time UPS called he said he did not have the package. I would give the lady I talked too 5 stars and give Ray ZERO stars. When i was on the phone with the nice lady all I could hear in the background was him talking at the top of his lungs to another customer. I will drive the extra 25 miles from my home to Carson City next time. Due to the rudeness of Ray the owner I will never use them again. To the lady who actually was calm and nice, you are the best!
So it's been a few years and for the most part my drop offs have been fine. The past 2 months though I have dropped off two items and although everything gets to where it is going and nobody was rude I can say this. Two different young ladies and both acted like they just hated being there. No greeting, no drop offs, no can i help you and not how i would want someone working for me to greet the public. Also, no thank you at the end. Im not a complainer but this is just the way it was for me. Maybe it's better for you.
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July 2024 by Keith Biagi
Great staff, a miracle at solving shipping problems!
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July 2024 by Cherrie Shoats
It's a great place to do office work and friendly people who are willing to help you.
