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June 2023 by joseph tarnas
You would think a business like this would be on top of their game and customer service. Called on a Thursday to place a small B2B order, went through 3 employees that didn’t know what was going on, finally the owner got on the phone and took my business card number to submit payment, and I was told I would get a call Friday when the boxes came in to pick up and get my invoice. Friday came and went and I never got a call. I called Monday of the following week and was told I could pick up the boxes. I arrive only to find out that my boxes were never ordered and payment was never taken. The irresponsible owner wrote down my business card number on a piece of paper and apparently lost it. They acted like it was no big deal, were very unprofessional and rude. Do with this message what you will..
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June 2023 by Juan A.
You would think a business like this would be on top of their game and customer service. Called on a Thursday to place a small B2B order, went through 3 employees that didn't know what was going on, finally the owner got on the phone and took my business card number to submit payment, and I was told I would get a call Friday when the boxes came in to pick up and get my invoice. Friday came and went and I never got a call. I called Monday of the following week and was told I could pick up the boxes. I arrive only to find out that my boxes were never ordered and payment was never taken. The irresponsible owner wrote down my business card number on a piece of paper and apparently lost it. They acted like it was no big deal, were very unprofessional and rude. Do with this message what you will..
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May 2023 by Luca Barbieri
Great services and awesome people.
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April 2023 by Kurt Schwigert
If you need to ship anything, and I mean ANYTHING, bring it here. Don't wrap it, don't package it, just bring it and they do everything for you and it's extremely reasonable.I've brought unusually shaped parts of material from work that needed to be shipped across the country. Box Bros package it up and give you a quote right there. And it's usually cheaper than going to FedEx or UPS directly (unless you have an account) because they pass some of the savings from their shipping power to you.I purchased an electric scooter for my mom along with the stand that mounts on the back of the car a couple years ago I took it up to Box Bros and they built a box on a pallet and shipped it out freight. I think the whole thing shipping from Vegas to Michigan was under $200 and that included them building the custom shipping container.This place rocks and the employees are always nice and helpful.
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October 2022 by Eric Rozan
So far follow up is excellent and professional.... I will state further upon delivery..... Regardless that will become 100% FedEx to deliver the package properly !
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October 2022 by Steven Berman
Great packing and logistics/shipping
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October 2022 by Bill Durborow
Great service!
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July 2022 by Elizabeth M.
Found this store on Yelp. Agree with other reviewers, seems it would be a bit hard to find but we did find it no problem. Very small shop. Nice guy helped me. Had what I needed at reasonable prices. Would definitely go again!
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April 2022 by Michael E.
I brought a large item to be packed up for shipment on a Friday. The person running the front was very friendly and said it would be done by Tuesday. When I called on Tuesday they informed me that they were backed up and couldn't get to it. I thought no big deal. There was urgency on getting it shipped out so unfortunately I had to pick it up and go another route. When I arrived to retrieve the item I was informed that they could not refund my credit card and I would have to come back at a later date to pick up a check. Again no big deal. Things happen I get it. The real kicker is when I arrived to pick up the check. I walk in and an employee advised me that the person that has my check was in the bathroom. Chris the owner gets out of the bathroom and asks me what I needed. I explained I was there to pick up and check. He say's "oh you're the one who got all bent out of shape". I told him I was fine and I just need the check. He says "I'm not gonna argue with you" and storms away like a 13 year old who can't communicate. At no point was I trying to argue. He was being completely rude and disrespectful. There was no reason for me to be treated that way especially when his business dropped the ball. I would stay far away from this place. The owner is a bully and definitely has ego issues.
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February 2022 by M M.
Very difficult to find. They should put a map on their website. They guy working behind the counter even said most GPS's have a hard time finding there location. Mine did. Great box selection, good prices. I'll be back in the future for more boxes for my eBay sales.
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October 2021 by Sir Tallen
They do not open at 8am on Saturdays. Waste of time.
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October 2021 by Lorna T. VanBuren
Friendly staff. This place is my Amazon hub
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October 2021 by David Ahles
Great staff and knowledgeable about products and services
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October 2021 by michael boychuck
Great service. I reccomend
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October 2021 by Chris-Krista Crotty
Absolutely awesome service. Had several pieces of metal art and a sculpture we needed boxes for moving. Super easy to schedule and have them come to the house and pack the items. They even had wine boxes for packing my cellar! Thank you!
