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March 2024 by Amanda Martin
I ordered a couple of days ago ordered a regular crust pepperoni pizza with light cheese I got all the way back to my place opened a cheese pizza had to go all the way back they gave me half my money back and made me a new one I would have been okay with this except my friend wanted normal cheese and I still needed light cheeseI got my new thin crust (gross and not what I like) not knowing what side was whichIdk why you didn't review the order and made sure it was right I got there right when the pizza was being cut someone should have looked at something and gone uh this is supposed to have pepperoni ....Also while I was ordering your app told me I needed 8 points to get a $10 coupon ... If it's one point for every dollar and I spent 9.46 on that pizza I'm pretty sure that's 8-9 points well the app says I need 4points for that 10 .... The math ain't mathing here
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February 2024 by Diana Guzman
Thank you so much Reanin for redeeming and unfortunate situation with great customer service and thank you to your employees also :)
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February 2024 by Fred Reckling
The server was very accommodating to a disabled customer in a wheelchair!
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November 2023 by James Mccorkle
Had a pizza delivered after an hour wait after being told 25-30 minutes. Pizza was cold. Had to put it in the microwave to make it edible. Don't mind waiting but don't want a cold pizza. Haven't used PJ in along time. Don't know if I'll use them again
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November 2023 by Hernan Olmos Velazquez
They didn’t even cut my pizza. Everyone seemed confused and nobody knew what orders were
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October 2023 by Alyssa H.
An awful location. Our pizza was cold and soggy when we picked it up even though we came a little earlier than they even said it'd be ready by. The "boneless wings" are clearly frozen chicken bites and they were not cooked right and they did a drizzle of sauce. Not coated and tossed in sauce like wings should be. Very odd. Even more strange was that both sauces we got (the garlic and a ranch) were opened and half full? I do not recommend this location and this is not on par with my typical papa John's orders!
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September 2023 by jumbugg jumbugg
My order was done on time and the order was complete. Great customer
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May 2023 by Sarina Bell
This pizza looks absolutely ridiculous. This looks like total complete garbage. The order not only took an hour & 20 minutes to be delivered, but my pizza looks a mess. Never ordering from Papa John’s again.
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May 2023 by Ivan Arenas
I stopped by to get a pizza at 10am like the website said it opened, and was told they don't open until 10:30 why people make up there own times they want to serve food
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May 2023 by Ciara Antonini
The older gentleman there is extremely rude! He shouldn’t be talking to customers the way he does . It’s ridiculous. Avoid the store
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April 2023 by Angelia O.
This place is so dirty and trash. The pizza is disgusting. I have no idea what the fuck is this on my pizza!!!! I can't believe they charge me for a pizza that is missing half of the fucking toppings please whatever you do do not order from this place it is disgusting my pizza looks like somebody picked off half the toppings and handed it to me. Why is half of the toppings missing one about three slices of pizza and why is it super burnt on the top?
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March 2023 by Tee Loc
My app said my food was ready … I get here 15 mins later and my food is “still in the oven” when I said the app said it was ready he was very rude and dismissive so I sat and waited an extra 10 mins and my order was ready the whole time . This place has horrible customer service . And doesn’t even deserve one star . DO BETTER PAPA JOHNS !
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February 2023 by Cydney Young
Ordered the works pizza and it was undercooked and wasn’t cut properly so you couldn’t take a piece of pizza without it tearing in half, so I had to cut it myself.
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February 2023 by Terry D.
Poor service. Ordered a free pizza because of a poor delivery of cold pizza last month. Called in the prefer at 5:30. An hour later the person who answered as the the manager told me he just handed the pizza to the driver. By 7:00pm I called and put on hold and after 15 minutes on hold, I hung up. Never going back to Papa Johns.
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January 2023 by ᑕᕼᗩᖇᒪEᘔ ᐯEᑎᗪETTᗩ
This guy is rude AF,Surely has nothing to do with customer service at all, if you can handle pressure in the job, please quit, and let Papa Johns be as good as it is, this kind of people spoils the good taste and reputation of Papa Johns pizza fast food chain, pizzas are ok, but maybe will try dominos or Pizza Hut, just for the peace of mind, even little Caesars has better customer service, not as well the pizza..
