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December 2023 by Jane Shipley
We placed an order online and when I went to pick it up the parts the tech explained that I had ordered top shelf brake rotors and bottom shelf brake pads. He explained the difference and after a quick call to hubby we realized our mistake and got the right parts.The tech saved me the time and hassle of having to return to the store once I got home and noticed my error. Nice job!
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December 2023 by Tina Dwan
The team is very willing to help and be friendly.
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October 2023 by Lone007
I went here three different times to try and find a hose for my car, and the first two times it was mainly unhelpful. I went a last time because there were really no other options, and a different employee, Alan, helped me out and got me the exact hose I needed in less than two minutes. He then went on to give some helpful advice and overall had a positive and friendly attitude. If you ever go to this autozone, make sure you ask for Alan.
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October 2023 by Dan Lange
Great experience. 5/5 stars. The manager, DJ, was very knowledgeable, friendly, and professional.
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May 2023 by Sandra Hatch
I needed a headlight bulb for my headlight. The guy waiting on me was so polite and nice and found just what I needed in a minute!!!
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March 2023 by KoKo Oyler
Auto Zone has consistently given us excellent customer service - from workers, like Alan, Brian, and others, who combine customer caring with competence. They represent the store and the products they sell very well. Last Sunday I got outstanding customer service from Brian, regarding parts I needed for our Hyundai. He was thorough, patient, knowledgeable, efficient, and figured out the parts needed, all with a caring and positive demeanor.
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March 2023 by Marcy Updike
I can’t say enough good things about Craig at AutoZone North Conway! He was so helpful with finding us parts and even helping to find a mechanic to fix the car. Nice, friendly and helpful. Thank you Craig.
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February 2023 by Kevin Partridge
Good little autozone store in North Conway NH! Staff is very nice!
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December 2022 by Victor Rotari
Great store with helpful staff.
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September 2022 by M Scotto
Called for a special part. Was told they have it. Made the trip down and they didn't have it and the guy who told me about it wasn't there, just a half hour later. The part he told me he had wasn't even the last I requested. The only reason I have then 3 stars was because the other guys there were helpful in directing me to other businesses in the area that could help.Reply to response:No need to follow up. I was able to get the tool I needed at another store but I wouldn't have been able to do so if your employees hadn't recommended them, so I am grateful to them for that. Will give your store another try when in the area.
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September 2022 by Peggy Eldridge
Had my order ready. Guy at the counter was super nice. Brought out my battery to the car for me. My only complaint was there was not enough staff to install my new battery. I didn't take away a star for that because every business is suffering with short staff. I recommend auto zone.
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August 2022 by Dylan Conley
Short notice on vacation, Battery died, DJ not only assisted us but discounted us the better battery and allowed us use tools in order to pull and replace battery! Had he not been the only 1 there he'd had done it himself at no charge! Exceeded expectation and reassured needs would be meet and comfort to get us home!Thanks DJ
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August 2022 by Ern Hoto
Be careful the counter help will steal your receipt for any rewards that they may be worth it happened to me so don't think it won't happen to you
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June 2022 by Wayne Morris
I called on may 27 at about 11amI told the gentleman on the phone that I was looking for a part for my motorcycle ( a condenser usually found in Chevy pickups) his only focus was we don’t sell bike parts. I tried to explain to him that they do cross over and I had got parts there before. His reply was (no you didn’t) with no interest in helping me.I then pushed him to look it up by its part number and wouldn’t you know it’s something they sell. If this dude cared a little bit more about customer service and less about trying to be right he would have gained a life long customer.He repeatedly stated how he has worked there for seven years and how I hadn’t got these parts there before. I think he’s worked there a few years to long.Some of the worst customer service I’ve ever seen,Booooo
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May 2022 by Kim Armstrong
Went there to see why my engine light was on. Gentleman there was very helpful. Was able to find out why it was on.
