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November 2024 by Melissa Callender
I've been renting from them for almost three years and have loved it. Well maintained and friendly people. Good selection of tenants as well.
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September 2024 by Matthew lewis
Please do something about the bee problem at 403 Roxbury st. Since you guys up the rent every year but never maintain anything the least you can do is make it so I don't have to keep getting stung by bees. Paving the driveway would be an improvement too but I'm not gonna hold my breath. Please be decent people and actually do something please because some people are allergic to bees and it could be life threatening to other people if they get stung. I worry bout my neighbors.
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August 2024 by Bob Saget
Maintenance are super nice and helpful and always come when I have a problem with something thank you! Thing I don't like about Roxbury St is there is a guy who has an uninspected car that just sits here when somebody else could take the space and this guy already has multiple cars. Landlords don't care about their tenants at all. No assigned parking spots but it's ok for some selfish old guy to own several cars one of which IS NOT USED and EXPIRED TWO YEARS AGO 477 7718. So would it be ok if my car was expired and I just let it sit there and sit there and sit there? Oh maintenance noticed something yeah ok that's a lie. Then you'll up the price every year for no reason while you do nothing to maintain the property like pave the driveway.
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May 2024 by Michael (Michael J)
Landlord doesn't respond to simple communication. A Google review gets their attention quickly. The rent increases $100 every year. The apartment doesn't get any better.
If you're going to claim water, oil, & tax increases to raise, provide documentation to loyal tenants. This past winter I don't think we had the heat on more than 3 times. You are just greedy or trying to get rid of us. That's understandable, we would like to be rid of you, too.
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May 2024 by Michael J (Michael)
Landlord doesn't respond to simple communication. A Google review gets their attention quickly. The rent increases $100 every year. The apartment doesn't get any better.
If you're going to claim water, oil, & tax increases to raise, provide documentation to loyal tenants. This past winter I don't think we had the heat on more than 3 times. You are just greedy or trying to get rid of us. That's understandable, we would like to be rid of you, too.
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August 2023 by High H.
Sue and Bill are the best landlords! I am so happy to have them in my corner. The staff at CRM are fantastic as well. Especially Shawn and Tommy. They painted my place in less than two days and were extremely porfessional, neat and efficient. It made my move in so much easier and the living space beautiful. I cannot say enough nice things about this company!
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March 2023 by Desiree Boucher
maintenance is awful.. Very uneducated as a handyman cannot run a plow to save his life, rude petty, and extremely lazy snow removal is included in the rent but good luck getting it properly done or even in a timely manner and then have the plow guy a.k.a. their maintenance man complain about the parking lot that is not your issue.. pay alot of rent for not alot of quality
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March 2023 by Michael K
I rented for two years under lease and then requested month to month because I couldn't stay another whole year, no problem. They were quick to address the few maintenance issues that arose. I left my apartment clean and received a full refund of my deposit along with a letter of thanks. I would rent with them again.
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March 2021 by Patricia Obrien
Every time I needed something it took forever for get help. They tried charging me rent when I moved out and I moved out on the 28th. They kept my deposit for "cleaning " fees and actually tried billing me! Do NOT rent from these people, they are slum lords. The amount of money I paid for a 2 bedroom apartment was NOT worth it.
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March 2021 by Caleb Romasco
Horrible company they lie and scam as much as possible, they make promises and than break them if you ever decide to rent from them make sure you record or get everything in writing because they lie and refuse to admit anything.
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March 2021 by Olivia Romasco
Make sure you get EVERYTHING in writing if you go through these guys. All they care about is money. Their employee Alayna lies to your face to get you in a lease and then turns around and says something else to her boss. Don’t even get me started about the terrible snow removal during the winter, more than once did I almost fall carrying our child. Avoid at all costs.
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March 2021 by Carly Mazerolle
I've been renting from colonial rental management for two years . Maintenance is always VERY quick whenever a problem arises. Sue is a sweet woman, and I enjoy having conversations with her. Alaina is wonderful as well! Very professional company, and reasonably priced apartments. I'm grateful to have a good landlord in a town where such an experience could be hard to come by. I will recommend this company to anyone looking to rent.
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May 2020 by Tori L.
I have been a tenant of Bill and Sue for over three years and I have only ever had a positive experience. I lived on one of the oldest but nicest apartments they have and it was a dream! All utilities with the exception of electricity included, close to downtown with an unheard of large private outdoor space with a view of downtown Keene. Anytime I ever had a problem, I knew I could rely on them to handle any maintenance problems. If you are a good tenant, they will be good to you!
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March 2019 by Toni Miller
Ive rented from Colonial Rental and cant say enough good about the owners, Bill and Sue who have been nothing but professional, kind and always available when you have a question. If your a disgruntal tenent, its probally your fault. They do expect tentants to follow there rules and there lease. If you screw up, its your problem. The rates are probally the most reasonable in Keene, and they are constantly fixed apartments up. The grounds are kept nice and in the winter maintence is out at all hours plowing and doing walk ways, sanding for tenants safety. The negativity is sort of expected. Some people just dont like anything. Colonial Rental, Id recommend to my parents and friends in a heartbeat. In an emergency, someone is always there. Tour some of the apartments and see for yourself.
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March 2018 by Maria Ganio
We love our apartment! They are always around to help when we have a problem!
