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December 2023 by Kristen Herrin
Wish I could do less. Such horrible service, was supposed to receive my package a week ago, and they keep putting it as a delivery exception future date requested. I don't live out of the way and can't seem to reach anyone to be able to get it myself. These are gifts for Christmas so it's been very frustrating.
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November 2023 by Kozlany E
watching my package tour the east coast and seeing made up excuses on the tracking. Over a week now touring the countryside
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August 2023 by Raya Stantcheva
We had to mail 20+ large, heavy packages and the folks here kindly helped us unload from our van. Thanks!
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July 2023 by Chris Bailey
Location is apparently understaffed, so I kept receiving notifications that my package was on trucks for delivery, and then notifications that it was delayed at the end of the day. After multiple days of this, I drove to the location hoping I might be able to simply pick up the package from them. Staff was very friendly and helpful, and located the driver of the truck with my package. She called me and met me to hand me the package. I wish FedEx's system had allowed me to avoid the inconvenience of having to drive to them, but the staff with whom I interacted at this location were helpful.
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June 2023 by Jon Fischer
I've worked at this distribution hub before..... I know the codes for delivery exception..... a lot of these newer drivers are not delivering packages that are "too far" and taking advantage of the codes. I work from home and see the street and not one fedex vehicle made an attempt to get to my house but all of a sudden its delayed because of "security issues" These contractors working for fedex are full of bullshot.
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June 2023 by John Bailey
Worst place to work EVER. Contractors leadership has no interpersonal skills and management staff does not allow breaks even when pushing to a 5 hour stretch.
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April 2023 by Michael Przydzielski
The worst!! Fed ex tried to deliver Friday. I was not home. They left the note. They never retried as is stated in their online log. I know cause I was home and even watched the Fed Ex truck drive by one of those days. Now the package is back to the sender leaving me the task to figure it out. Lebanon Fed Ex you need to get your house straight!! If you don't want to deliver packages, go do something else.
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March 2023 by Sean O'Brien
Constant “delays” and “unable to locate address”, when UPS delivers without problems, and a DHL driver from Bston delivered easily, on-time
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February 2023 by Jordan Lumbra
Calls to confirm address. Delivers package to neighbors a mile down the road, 3-4 times. Doesn't deliver package because "wrong address", 3 times. drives past my house 2 time every day. Ive got a big open driveway right on a paved main road, plenty of room for a little FedEx truck ive put much bigger trucks in with plenty of room.
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October 2022 by A_SCRAP
Driver NEVER updated their end of things, then all of a sudden I get a delay for my package I need to sign for and was never notified of the attempt. Delay happened in Lebanon and I Live in Claremont. Terrible.
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October 2022 by Austin Anthony
Get and keep better drivers, any time a package is coming from fedex the same thing happens, marked as delivered to customer and a truck never even came by, never landed at a neighbors and they get away with it because there's no way to contact them.
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September 2022 by Moriah Morgan
The driver that delivers to my apartment complex has issues with not delivering them to the right unit! This is not the first rodeo. Items say delivered but you can’t find them. FedEx case I opened responded that the driver said he delivered to another address and they told me what address so I went over and the people said they didn’t receive it. Here I thought that they stole my package so I called the police. Now I don’t know who to believe. Do those other people have the package or did the driver just lose it/not deliver it? This is ridiculous and it’s a serious accusation to accuse someone of theft. How hard is it to read the address on the box and deliver it to the right address???? Absolutely ridiculous! Just read the address my friend and deliver it properly. I’m still waiting for them to find my package or give me a refund.
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July 2022 by Jessica “Stars” Homa Norton
Excellent place to work, if you like early hours and you're able to lift 50 lb or more I'd say go for it. FedEx is the way to ship your product
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July 2022 by Daniel Molina
If I could go less I would. There should be an outright ban on them. Totaled my car 2 1/2 months ago, still no check. Never mind the lying, complete lack of compassion or humanity coming from them. Urban Logistics LLC and their managing partners should be put out of business. What slimballs!!!
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July 2022 by William Schultz
Ruined a birthday present. I had a package with a signature required, asked the office preemptively to hold it because I go to Dartmouth and can’t receive mail to my door. They didn’t. Called them on Saturday after the mail man couldn’t reach me, they said I could come and pick it up at 5 when he returned. When I showed up at 7 they said they couldn’t find it but it would be ready tomorrow. Called the Ned today they told me to come and get it. When I got there they said they were currently unable to retrieve it. Hopefully I’ll get it by Tuesday….