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March 2023 by Sear Chea
Hello everyone out there in the market for a new piano.For a while now my wife and I been searching for a new piano for our son, but it is confusing and quite a challenge because we don’t know pianos at all.We ended up at Darrell’s Music Hall in Nashua, New Hampshire, family owned piano shop for generations.Adam Darrell walked us through his shop and took his time explaining the varieties, options and features of each pianos on the floor and what would be best for our 12 year old.During our shopping experience Adam welcomed us as friends and family, never pressured us to purchase their high end pianos at any point.After our order had been placed Adam seamlessly scheduled his crew to remove our old piano from our home and kindly provide us a LOANER PIANO so our son could continue to have his weekly piano practice during the waiting period.Just recently our new piano had arrived and delivered as promised.The crew is very professional and their cleanup was spotless after the final delivery.We couldn’t be any happier to have at this new and beautiful piano in our living room now.You guys are awesome and we will highly recommend you to all of our friends and family in the future.Thank you.
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February 2023 by Dan Bailey
Just bought a wonderful new Roland digital grand piano. Adam was excellent, knowledgeable, and delivered my new piano with care. You really can't go wrong -- he even honored the Black Friday pricing because that's when I first inquired, though I didn't pull the trigger until January. Awesome product, awesome price, awesome service. I almost never write reviews, but Darrell's is the best.
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February 2023 by Brian Kelly
What a wonderful gem of a business. We have twice bought pianos from Darrell's (both times working with Adam) and the service, price, and delivery were second to none. Adam even dropped off a loaner piano when the global supply chain issues were causing delays getting our piano delivered from Yamaha. You will have zero regrets about buying from Darrell's.
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November 2022 by Bruce Maggs
Wanted to send a message regarding my purchase of the Yamaha CLP745.Came to Darrell’s to see and try some acoustic used pianos. Thinking console or a little larger.Met with Russ who was very helpful. He listened to what I needed and showed me a number of used keyboards that I was able to try. Also told me a lot about the models and their quality.Russ was very patient and good about allowing me plenty of time to look, play, and ask questions.All said and done, he then asked me how I felt about trying a digital keyboard. I had played electric keyboards back in the 90's and was not at all happy with the experience. As we talked , I said that my biggest problem was with the key response.Russ was very patient and explained how far digital keyboards have come since the 90's.I tried the Yamaha 745 and was instantly impressed with the key response. It felt like a good acoustic keyboard. And then the sound was also not at all like the old keyboards. Especially the bass notes and upper range.Russ then mentioned the other keyboard models and makes. I tried a few, but still came back to the 745.After going home, I checked some reviews online and was impressed with knowledgeable sources reviewing the 745. So, I was quite happy to purchase the 745.Bottom line, a few weeks later. After a number of hours on the keyboard, I am even more impressed by the action and sound. I would highly recommend this Yamaha to others. And I would highly recommend my experience with Darrell's.Well done! Thank you.
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August 2022 by Maria Gendron
I searched for a while for a digital piano to replace by big, old acoustic. In stores and online searches were fine, but walking into Darrell’s was the best move. Adam was very helpful and patient answering my questions and letting me try different products for comparison. I live an hour away in a very rural area, but delivery was free. Adam was very quick but careful in putting the piano and bench together for me and reviewed how to operate it. I love my new Clavinova! Thank you Adam!!
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July 2022 by Tommy Barth
What's not to love: multi generational, family owned music store with extensive inventory and fantastic customer service. I purchased a Yamaha baby grand and had it delivered by Darrell's. My entire experience was stellar. HIGHLY recommend this team!
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June 2022 by Andrew Kangethe
My father and I bought a digital piano from Darrell’s close to a month ago, and we were beyond impressed with the service here. Not only were the piano’s better than we had expected, they were also extremely affordable, also with payment plan options available too.I really enjoyed speaking with Adam, and his customer service and personality made for a really nice experience. It wasn’t just to product that we got (even though we can’t complain about that), it was the fact that we were speaking to someone not there to sell, but to interact and help find what it was we were looking for.I highly recommend this place. It’s the best in the area. Props to these guys
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May 2022 by Michelle T
Seven years ago we went to Daryls (per recommendation of my sons piano teacher) to purchase his first electric piano. Recently we returned and worked with Adam to pick a "real" piano for my son. He was wonderful from teaching about & recommending different pianos, to allowing my son to try and play different painos for about an hour. Delivery was within the week, efficient and professional. They took our electric piano away upon delivery as they gave us money towards our new purchase. We love Daryl's! Highly recommended.
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February 2022 by Jiazhen PENG
Excellent service.Free deliver doesn't matter where you are (for me it is 50 min away) and right on time, installation is careful and fast. Most importantly, the piano is great, my daughter loves it! Definitely first choice for anyone lives in MA.
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January 2022 by Andrew K
My father and I bought a digital piano from Darrell’s close to a month ago, and we were beyond impressed with the service here. Not only were the piano’s better than we had expected, they were also extremely affordable, also with payment plan options available too.I really enjoyed speaking with Adam, and his customer service and personality made for a really nice experience. It wasn’t just to product that we got (even though we can’t complain about that), it was the fact that we were speaking to someone not there to sell, but to interact and help find what it was we were looking for.I highly recommend this place. It’s the best in the area. Props to these guys
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December 2021 by Betty Della Torre Reger
We purchased our Roland digital piano from Adam at Darrell’s Music a few months ago but at the time it was on back order which we completely understood due to supply chain issues. We waited patiently for a few months, but today we were fortunate enough to receive our piano, and we are so excited! We will be telling everyone about what a great experience this has been. They were totally in contact with us during the waiting period, and actually we didn’t think we would have it by the Holidays. So it was an even more special surprise that we were able to have it delivered today. The delivery was also impeccable. They were in and unboxed the piano, cleaned up and were set up very quickly. Thank you to Adam and his team, you made our family’s Christmas wishes come true! The Reger Family
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December 2021 by Nicholas McMahon
The buying experience here was awesome. I took a lot of time to decide on what I wanted, since I was unsure about moving from acoustic to digital. Adam was great and gave me all the time I needed to try out the different models, and I never felt like I was being pressured to buy at all. He set up 6 different models side by side for me to try out. After a week or two of thinking about it, he made the buying process super smooth and easy. Would definitely recommend!
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November 2021 by David R
A+ piano shopping, buying, and in-home setup experience! The process of shopping took us over a month and Adam was patient, helpful, and supportive throughout. He made it a priority to make sure we were getting the right piano for our needs and wants and never tried to sell us on anything, just incredibly helpful and insightful, and all his suggestions were spot on. And the customer service felt above and beyond, in ways only a friendly family-owned business can provide. I should also mention the prices are the best I've seen in the area. Our experience with Darrell’s was really fantastic, and we're thrilled with the piano. Highly, highly recommend checking them out for all things piano.
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November 2021 by dre k
My father and I bought a digital piano from Darrell’s close to a month ago, and we were beyond impressed with the service here. Not only were the piano’s better than we had expected, they were also extremely affordable, also with payment plan options available too.I really enjoyed speaking with Adam, and his customer service and personality made for a really nice experience. It wasn’t just to product that we got (even though we can’t complain about that), it was the fact that we were speaking to someone not there to sell, but to interact and help find what it was we were looking for.I highly recommend this place. It’s the best in the area. Props to these guys
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November 2021 by Bill Tanski
I just bought a used (but not really) Yamaha Baby grand piano that is hands-down the best piano I have ever played, in the GC line. It is also a player piano that includes silent mode, allowing me to play at night. The instruments, the experience of trying them, and the guidance provided by Darrell (the owner) and Russ, were exceptional. They are are a number of very advanced digital pianos now that cannot be differentiated in sound from a true baby grand piano, and they helped with all of the various options available. I ultimately chose a piano that is a great acoustic piano, along with multiple digital features. I recommend them without reservation.
