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December 2023 by Frank Maceri
Expensive. Very.Parking: It depends what time you're there, the parking meters are in effect at certain times. In the garage and on the street.Kid-friendliness: It is a great place for the kids to hang out, big court yard.
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November 2023 by Christina S.
I just love, love, love this place! Every time I visit, it's a pleasant experience! First, when you walk in, it always smells incredible. Everything you get here is super fresh. They have seasonal flavors for ice cream, which I love. they also have to-go cartons for your ice cream of choice. Today I had a salted caramel milkshake, which was perfection. I also get shredded chocolate here to make my own hot chocolate. I have purchased their individual chocolates as well as their caramel apples, both are incredible.The service here is always on point, everyone greets you with a smile, which I really appreciate. They do a good job of who they hire and the quality of their products. I highly recommend you to come and visit with your family and friends.
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November 2023 by M. Talha Uğurlu
They are closed at 9:30 pm although it says 10 pm for the Saturday.
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July 2023 by Kenna M.
Came to buy some chocolate boxes to gift to colleagues and I did not expect much from what seems to be a chain... but the service was excellent and the sweets were delish! We got three customized boxes of sweet treats, which the person behind the counter carefully and beautifully squeezed into the boxes. She was so nice!We also got some ice cream--a scoop of cherry and a scoop of the blueberry. SO good, and the cherry on top really was the very nice teenager behind the counter. We'll be back next time we need sweet gifts or when we're in the area!
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July 2023 by Jackie Gosch
The ice cream is nice but the lady who took our order wasn’t nice and didn’t give us what we ordered. I wanted a dish with 3 flavors and she said that there was no problem (I asked her), but instead she gave us 3 cups with one flavor each. Then, when we saw that and asked why she made 3 cups, she said that the dish could be double or single (she could have told us before). She gave us 3 singles without even checking.
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April 2023 by Sophie G.
I went here and got a quart of superman ice cream which they didn't have in the freezer in the front so the guy went in the back and got one instead of just making one and when I opened it, it was spoiled and discoloured
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November 2022 by Matthew Jones
Ice cream is decent. Horrible service! Girl working this evening needs an attitude adjustment especially with prices they charge. Pretentious attitude as soon as you walk in and acted like she was doing me a favor ringing me up and then asks for a tip! The quart today was also skimped on 20% compared to the last quart I got. Will not be coming back for awhile until they hopefully retrain their staff.
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August 2022 by Elle K.
I discovered a new ice cream choice in Bergen County! I believe it's been around for a few years, but I had not had the chance to visit before. Leave 2022 and enter into nostalgic Americana. The shop is full of sweet happiness -- from chocolates, caramels, candy apples and beyond to their rich and creamy ice creams. Today I treated my folks to ice cream. (I also purchased a box of truffles, but we haven't had it yet.) It was a scorcher of a day, and special ice cream was a must! Mom and Dad went for the Butter Pecan (BP) while I got the Superman. The BP was sweet 'n salty and buttery. The pecans were abundant, nice and crunchy. Superman was super! The taste was fruity and happy. Who knew happiness was a flavor? Well, here it is. It was fun! Other pluses: conveniently located for walkers, bus riders and drivers alike; plentiful shaded seating outdoors; nice and cool indoor seating too. They are a GrubHub business as well. * Gavin offered friendly customer service.
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June 2022 by Chewie M.
I came here with my daughter because we have always loved this place. It has always been a fun and great place for her to enjoy her favorite ice cream and a nice place for a mom when I wanted to reward her... I went in today and order her usual and get the tiniest scoop and probably 13 pieces of rainbow sprinkles for additional charge. I paid almost $9 for it. I am beyond disappointed and heart broken that Kilwins is "shrinking" their portion and still charging people the same amount for a little scoop of ice cream.
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June 2022 by Maryna Andreieva
It's a great place to try handmade chocolates, marzipan candy, a lot of kinds of chocolate and many other delicious ?.All the pieces are made with the soul. You can feel it in the air.P.S. So delicious latte I tried yesterday ?.
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May 2022 by Sandeep Rana
I came with my niece and nephew, they have lots of varieties of ice cream and good taste. The customer service is phenomenal and very welcoming. I also bought an ice cream cake and they kindly asked me if I wanted something written on the cake which I forgot all about it, plus point, along with that the owner asked me if I was going somewhere far with the cake and I said yes and she provided me with a cooler wrapping case with cold ice packs. So kind of her. I would definitely go back again with my whole family and have ice cream there...
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May 2022 by Julietta sebastiani
The ice cream here is delicious, variety of flavors to choose from. The location is quite convenient, the only thing is that I find it a bit overpriced compared to New York where you can find really good ice cream in good location for less.
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April 2022 by Allison Lagano
This store is amazing! I've been to at least 4 different Kilwins in the past 3 months & some didn't have fudge or certain chocolates/bon bons in stock but this location not only has everything but the custumer service is phenomenal as well. A young man prepared a large order for me that was ready & waiting when I arrived. I highly recommend this location!
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March 2022 by Darren D.
If your wealthy and live in One Towne Center then you can afford this ice cream and wont ask questions. If your like me, a long time Cliffside Park resident (middle class) then you will look at these prices and ask...are you serious? If you dont believe me, just look at the menu.
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January 2022 by ahmed butt
Lots of choices to fill your sweet tooth. So much to choose from, the staff was nice and helpful.